CRTC hearing to tackle costly and hard-to-control cellphone charges

The current wireless code didn’t help cellphone customer Rosemary Pick, who got dinged for about $1,700 in data overage charges when her son approved exceeding the cap without her knowledge. Sophia Harris has worked as a CBC video journalist across the country, covering everything from the start of the annual lobster fishery in Yarmouth, N.S., to potash prices in Saskatchewan.