3 in 4 Say Debt Collectors Defy Requests to Stop Calling

Three out of four consumers said debt collectors ignored their requests to stop calling, according to a survey released Thursday by the Consumer Financial Protection Bureau, which detailed “troubling” practices in the multibillion-dollar industry. Despite specific protections outlined in the Fair Debt Collection Practices Act, consumers told the CFPB that they often felt threatened by debt collectors, were contacted late at night or early in the morning, and were pursued by collectors using incorrect information.