PayPal Is Powering Growth by Focusing on the Small Things

In the last two quarterly earnings reports, after highlighting results for revenue and earnings per share, PayPal began discussing two financial metrics that drive everything management does to grow the value of the business for shareholders: PayPal’s strategy is clear and management is completely focused on driving growth in these two metrics. When we multiply the growth in customer accounts with the growth in transactions per account, we get a result that is almost equal to the growth in total transactions processed.