Completed calls is a problem that has been haunting many home and business owners in rural areas for a long time. “We run an operation of 350 trucks and phone calls are very important to us,” said Ryan Viessman, with Cliff Viessman Inc. “It”s a challenge when the phone calls are getting terminated when you have 300 drivers calling in everyday, you got 50 to 100 customers and it causes a lot of frustration and retention in our drivers,” added Viessman.