The idea that a new hairstyle or a foot rub could be life-changing might seem farfetched, but for the founder of a local organization that provides free makeovers and self-care services to people living in poverty, these simple acts have gone on to make big impacts. Caroline MacGillivray is the founder and executive director of Beauty Night , a Vancouver-based organization that she started 16 years ago, after a chance encounter with a woman she met while volunteering at a Downtown Eastside drop-in centre.