Jacinda Ardern confirms that New Zealanders and tourists from Australia, the US, Britain, China and Malaysia are among missing on White Island/Whakaari. Follow rolling updates

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9.08pm GMT

Scott Morrison said it is “still too early to tell” the full extent of injuries of the 13 Australians in hospital around New Zealand but that “a number of them are in critical conditions” including those with “quite severe burns”.

Marise Payne said the Australians “are located in multiple hospitals around New Zealand, in Waikato, in Christchurch, in Middlemore in Auckland, in Tauranga and in Hart Valley”.

The challenge for the next few days is supporting those Australians who are so badly injured in hospitals across New Zealand, supporting their families and supporting the families of those who remain unaccounted for. We will be working closely with New Zealand authorities and with Royal Caribbean to provide any support that we can, and we will ensure that all assistance is provided to them and to their families.”

9.03pm GMT

Australian prime minister Scott Morrison and foreign minister Marise Payne have given an update on the 24 Australians believed to be on White Island during the eruption.

Morrison said:

Of the 24 ones, we have been able to ascertain overnight and this morning that 13 of those Australians are hospitalised across multiple hospitals in New Zealand. There are 11 Australians that are still unaccounted for, and that we fear of the five deceased persons, that three of those, up to three are Australians, but that is not yet confirmed.

But with 11 Australians unaccounted for, three of those are feared to be amongst the five that have already been identified as deceased. This is a very, very hard day for a lot of Australian families whose loved ones have been caught up in this terrible, terrible tragedy. Can I also confirm that, after speaking with the New Zealand Prime Minister, that the operation has moved into recovery phase. There were four helicopters that were there as part of the recuse operation and assessing the scene, as the Prime Minister confirmed earlier, that were able to take a reconnaissance of the island at that time, and as New Zealand police said last night, there is not considered to be anyone on that island that remains alive ...

I fear there is worse news to come over the course of perhaps today or over the next few days. This is a terrible tragedy, a time of great innocence and joy interrupted by the horror of that eruption, and I would ask again that we refrain from any speculation about individuals at this time so we can ensure that we can contact and deal directly with families to ease what will be a highly anxious and highly upsetting time for them.”