To insert individual citation into a bibliography in a word-processor, select your preferred citation style below and drag-and-drop it into the document. From the early days of management research and standardization in the late 1980’s, there has always been a quest for a management technology that would be general enough to be used for network, system, service, and distributed application management; efficient in terms of information retrieval time, computational resources required, and management traffic incurred; and easy to use in order to reduce development time and operational costs.