Some users reported ‘poor decision making’ and financial coercion while others experienced positive outcomes such as reduced discrimination

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The majority of past cashless debit card users have said the ending of the program was a positive step that reduced stigmatisation and discrimination but some reported it led to “poor decision making” and financial coercion once the controversial scheme was abolished, a review has found.

The review by the University of Adelaide found reports of alcohol use and gambling had increased in most of the areas where the card was formerly used. But it noted “no causal statements can be issued” about whether the card’s abolition was to blame, saying other factors, like local trends and the cost-of-living crisis, could be at play.

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