Payslip wars: Australian jobseekers suffer harassment in ‘a crazy system that doesn’t work for anyone’

Private job providers can claim public money when jobseekers find work. But they need their payslips to do so, and some resort to extreme methods to get them

A former employee of one of Australia’s biggest job network providers has spoken up about the extreme methods they use to claim public money when jobseekers find employment.

One researcher called the process – supposedly designed to help people enter the workforce or increase their hours – a “crazy system that doesn’t work for anyone”.

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Sunak under pressure to grant amnesty to unpaid carers fined for rule breaches

Concern grows over legality of government’s approach as new figures show more than 150,000 carers facing huge penalties

New figures show more than 150,000 unpaid carers are now facing huge fines for minor rule breaches, as MPs, charities and campaigners demanded an immediate amnesty.

Ed Davey, the Lib Dem leader, joined calls to write off the vast debts incurred by tens of thousands of people who care for sick, disabled and elderly relatives after experts raised concerns about the legality of the government’s approach.

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Sunak accused of making mental illness ‘another front in the culture wars’

Charities say high rates of people signed off work are caused by crumbling public services after years of underinvestment

Rishi Sunak has been accused of making mental ill health “another front in the culture wars”, as critics warned his plan to curb benefits for some with anxiety and depression was an assault on disabled people.

In a speech on welfare, the prime minister said he wanted to explore withdrawing a major cash benefit claimed by people living with mental health problems and replacing it with treatment.

Shifting responsibility for issuing fit notes, formerly known as sicknotes, away from GPs to other “work and health professionals” in order to encourage more people to return to work.

Confirming plans to legislate “in the next parliament” to close benefit claims for anyone who has been claiming for 12 months but is not complying with conditions on accepting available work.

Asking more people on universal credit working part-time to look for more work by increasing the earnings threshold from £743 a month to £892 a month, so people paid below this amount have to seek extra hours.

Confirming plans to tighten the work capability assessment to require more people with “less severe conditions” to seek some form of employment.

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DWP warns carers they could face greater penalties if they appeal against fines

Officials at Department for Work and Pensions accused of ‘threatening and cruel’ tactics over repayment orders

Government officials have been accused of using “threatening and cruel” tactics towards unpaid carers by saying they could face even greater financial penalties if they appeal against “vindictive” benefit fines.

This month a Guardian investigation revealed that thousands of people who look after disabled, frail or ill relatives have been forced to pay back huge sums after being chased by the Department for Work and Pensions (DWP) over “honest mistakes” that officials could have spotted years earlier.

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Carers having to pay back thousands is very wrong, says Keir Starmer

Labour leader was responding to a question from the BBC about Vivienne Groom, who was prosecuted over breach of benefit rules

Keir Starmer has called for fairer treatment of unpaid carers plunged into poverty after being forced to pay back thousands of pounds – and in some cases facing criminal prosecution – for minor breaches of benefit rules.

Last week the Guardian revealed thousands of carers had run up big debts, were given criminal records and forced to sell their homes when chased by the Department for Work and Pensions (DWP) over “honest mistakes” that officials could have spotted years earlier.

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Thousands of disabled people ‘will get £2,800 a year less under universal credit’

Single people with long-term disability that stops them working will be much poorer after rollout, Resolution Foundation says

The rollout of universal credit is on course to make thousands of working-age disabled people significantly poorer, according to a report showing that more than 7 million people will be covered by the six-into-one benefit change before the end of the next parliament.

A single person with a long-term disability that prevents them from working is £2,800 a year worse off when they transfer to universal credit (UC), the Resolution Foundation said, adding that all single people with long-term disabilities will suffer this loss of income when the rollout of UC is completed by 2030.

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NSW to review child protection screening algorithm over concerns about racial bias

Families minister says system is ‘not delivering the outcomes we want to see’ as almost 50% of children in care in NSW are Aboriginal

The New South Wales government will review a child protection tool that disproportionately affects Aboriginal children – and that has not been updated in the state for more than a decade.

The controversial system known as “structured decision making” (SDM) has been in use since 2010 to screen for at-risk children.

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‘Financial abuse’: how a debit scheme to help vulnerable Australians led to exploitation instead

A Guardian investigation has revealed that Centrepay is exposing scores of welfare recipients to financial harm. Advocates say the government must act now

In February the Albanese government announced a $97m compensation scheme for thousands of Aboriginal people who lost all that they had paid to the predatory funeral insurer ACBF-Youpla.

When ACBF-Youpla collapsed in 2022, it left more than 13,000 Aboriginal people, some of them elderly and in palliative care, without the means to pay for funerals.

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Government ignored warnings more than 100 companies may be misusing Centrepay scheme, Asic says

Services Australia’s failure to act ‘inexcusable’ and urgent action needed to help people struggling to get by, senators say

The corporate regulator repeatedly warned Services Australia that it should review and consider removing more than 100 companies from a government-run debit scheme that allows early access to welfare payments.

But it said its attempts to sound the alarm about potential misuse of the scheme have had no impact.

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Second energy firm wrongly received money from welfare payments under Centrepay scheme

Services Australia is working with Ergon to return overpayments, prompting fears the issue first identified at AGL could be widespread

A second Australian energy company wrongly received money from the welfare payments of former customers, prompting fears that the issue identified at AGL could be widespread.

Guardian Australia revealed last week that $700,000 had been diverted via the government-run Centrepay debit system from the pockets of more than 500 welfare recipients to the energy giant AGL.

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David Shoebridge says Julian Assange ‘may not survive’ trial and extradition – as it happened

This blog is now closed.

Expect to hear a lot more on this today:

Southern Australia could face gas shortages during “extreme peak demand days” from 2025 as Bass Strait supplies dwindle, the Australian Energy Market Operator has said.

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Young carers in England and Wales ‘forced out of education’ by benefit rules

Charities and education providers say young carers should be eligible for welfare when they study more than 21 hours a week

Young carers in England and Wales are being blocked from staying in education and going to college or university by benefit rules that unfairly penalise them, according to a coalition of charities and education providers.

The group of more than 200 organisations and representatives is lobbying ministers to exempt young carers – those aged 16 to 24 who often look after relatives – from the rule that makes them ineligible for the government’s carer’s allowance if they study for more than 21 hours a week.

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Coroner criticises benefits rules after vulnerable claimant’s death

DWP missed many chances to act as woman’s mental health declined while under overpayment investigation

A coroner has criticised the Depart­ment for Work and Pensions (DWP) after a woman died from an overdose in the wake of a six-month official investigation that left her with soaring universal credit debts.

Fiona Butler, the assistant coroner for Rutland and North Leicestershire, wrote a Prevention of Future Deaths (PFD) report to the DWP highlighting its failures to respond to the victim’s mental health issues.

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Disability pension claims blew out to more than 80 days on average at the end of last year, data reveals

Department of Social Services figures show some areas had average wait times of more than 200 days between September and December

Claims for the disability support pension took more than 80 days on average in the final months of last year and some local government areas are experiencing average wait times of more than 200 days, data has revealed.

According to the data provided by the Department of Social Services in Senate estimates last month, disability support pension claims took an average of 82.2 days to be processed between September and December 2023.

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Brain tumour patient had Centrelink payments suspended while in hospital recovering from surgery

Australian Council of Social Service says ‘unconscionable’ case shows why mutual obligations system must be ‘replaced with a fair system’ for jobseekers

A jobseeker is calling for an overhaul to the way suspensions are handled after his Centrelink payments were suspended while he was in hospital recovering from brain surgery.

The Albanese government is mulling an overhaul of the employment services system following a damning parliamentary review that criticised the mutual obligations system, which can suspend jobseekers’ welfare payments if they do not fulfil tasks such as attending meetings and submitting job applications.

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Job agencies suspending Centrelink payments at an alarming rate, data reveals

Exclusive: Smaller Workforce Australia providers, including those catering to Indigenous jobseekers, have effectively suspended more than 90% of their caseloads

Some of Australia’s outsourced employment service providers have effectively suspended the Centrelink payments of more than 90% of the jobseekers on their books, new data reveals.

Jobseekers have their payments suspended as part of the mutual obligations regime, which is meant to ensure jobseekers are actively looking and preparing for work. If they do not fulfil activities such as job applications, training courses, interviews and meetings with job providers, their Centrelink payments are suspended.

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No way to ‘budget’ out of cost-of-living crisis for low-income earners, report finds

Many participants struggled to afford basics, cutting back on food or rationing medication, survey suggests

People experiencing poverty and job insecurity are increasingly unable to budget their way out of financial crisis, a new report from the Brotherhood of St Laurence has found.

The research, which asked 40 low to middle-income Victorians to detail their finances over 10 weeks, found inadequate income support, insecure work and the cost-of-living crisis are driving inequality across Australia.

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Pocock wants to boost Centrelink payments using savings from stage-three tax cuts overhaul

Key senator calls for broader tax reform, while arguing changes to stage-three plan could fund increases to jobseeker and other payments

The independent senator David Pocock has called on the Albanese government to use $28bn of savings from its new tax-cuts package to increase welfare payments and urged Labor to trim other tax concessions.

With the Greens signalling that they will press Labor to recoup even more from high-income earners, Pocock has suggested the revamp of stage three should be a springboard to other tax reforms in the too-hard basket including capital gains tax.

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Jobseeker endured 11 weeks without Centrelink payments but was still forced to attend job agency appointments

Advocates say government failing to meet ‘basic obligation’ to process claims quickly after Tim McCabe spent weeks with ‘no income’

A New South Wales jobseeker says he was forced to complete welfare mutual obligations – including a 50km round trip for job agency appointments and enrolling in training courses – despite receiving no welfare payments for 11 weeks.

Tim McCabe, 60, said he had applied for the jobseeker payment on 1 November after moving off a carer’s payment when his mother died.

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Data shows ‘collapse’ in full-time roles – as it happened

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Pat Conroy says Ukraine-requested helicopters are not cleared for flight

The defence industry minister, Pat Conroy, is speaking to ABC RN about a request from Ukraine to receive Australia’s retired fleet of MRH-90 Taipan helicopters. The helicopters were retired earlier than planned after a crash in Queensland killed four Defence personnel during a training exercise last year:

Anyone who suggests that these aircraft have been cleared is wrong and they are making, quite frankly, really offensive suggestions at a time when people are really grieving.

I think it’s really important that those investigations keep working to establish the cause of that accident. These aircraft are [not in] flying condition, and we still do not know whether they’re safe to fly.

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