Sky Vegas fined £1.2m for sending free casino ‘spins’ to recovering addicts

Messages from online casino occurred during industry’s Safer Gambling Week

Sky Vegas has been fined £1.2m for sending free casino “spins” to recovering addicts during the industry’s annual Safer Gambling Week.

The fine comes at a sensitive time for the British gambling industry, which has been at pains to show it has improved its attitude to social responsibility.

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Revealed: how bookies clamp down on successful gamblers and exploit the rest

Stake factoring is a way of grading customers according to their success and is widespread in the betting industry

On any given Saturday, Rory would spend several hours glued to a screen flickering with hundreds of football and horse racing bets placed by customers of the Irish bookmaker Paddy Power.

One of multiple insiders from firms including Paddy Power Betfair, Ladbrokes and William Hill who spoke on condition of anonymity, Rory was part of an obscure corner of the gambling industry that exists to maximise profits by clamping down on successful punters.

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What gambling firms don’t want you to know – and how they keep you hooked

From brain hacks to dark nudges and near misses – betting companies employ an arsenal of clever tricks to tempt punters into spending more money. Here’s how …

Each year, British punters lose more than £11bn to the gambling industry, equivalent to nearly £164 for every man, woman and child in the UK. This money-spinning national love affair with betting owes much to the liberalisation of gambling laws under Tony Blair’s Labour government in 2005. The growth of the UK betting sector since then has created billionaires, such as Bet365’s Denise Coates and Betfred’s Done brothers. At the other end of the scale, what starts out as a harmless flutter has driven countless customers into financial ruin, family breakups, and worse.

The betting industry promotes its wares predominantly through advertising on TV, social media or via wall-to-wall sponsorship of football clubs. But gambling has always been different from other consumer products. Coca-Cola advertises in the knowledge that you probably already know how it tastes. The occasional memory jog will remind you why you like it, and might lead you to buy more and to choose Coke over Pepsi when you do. Convincing a customer to choose your brand – and remain loyal – is only half the battle with gambling. Betting firms also need to persuade punters that they have a decent shot at winning some money, even though – in the long term at least – they don’t.

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Las Vegas casino tracks down tourist who won $229,000 without knowing

Robert Taylor won bonanza at Treasure Island casino on 8 January but walked away unaware because of slot-machine error

A tourist from Arizona won $229,000 on a Las Vegas slot machine but walked away unaware of his windfall, due to an error in the machine. It took nearly three weeks for gaming board agents to track him down and enrich him.

On 8 January, Robert Taylor hit a jackpot on a slot machine at the Treasure Island Hotel & Casino on the Vegas strip.

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Operator seeks changes to Irish lottery after no jackpot win since June

Controversy leads to parliamentary inquiry, calls for ‘must-be-won’ draw similar to UK’s – and Shergar jokes

It has been said that even the dead racehorse Shergar has a better chance of winning Ireland’s national lottery than a member of the public.

For six months the jackpot has yet to be won, prompting calls for an investigation, a reduction in the number of balls to increase the chances of a win and on Wednesday, a parliamentary inquiry.

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Suspected thief of winning scratchcard stopped at Rome airport

Tobacco shop owner in Naples allegedly snatched customer’s card and sped off on his motor scooter

Border police at Rome’s main airport have prevented a Naples tobacco shop owner suspected of running off with a customer’s winning game ticket from boarding a flight to the Canary Islands, Italian news reports said.

The man did not have the filched card worth €500,000 (£429,000) on him, but he did have a plane ticket for Fuerteventura, the LaPresse news agency said on Sunday.

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London casino let rich patrons racially abuse staff, tribunal hears

Ex-employee is suing Aspinalls in Mayfair for discrimination, alleging a ‘hostile and demeaning environment’

An exclusive London casino allowed wealthy patrons to racially abuse staff with impunity and “segregated” black employees from gamblers who insisted on white dealers, a tribunal has heard.

Semhar Tesfagiorgis, 41, is suing Crown London Aspinalls, in Mayfair, for race and sex discrimination, alleging there was a “hostile and demeaning environment” when she worked there.

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Chinese city giving away 10m yuan in lottery trial of digital currency

Shenzhen residents can win one of 50,000 ‘red packets’ to spend in local shops

Authorities in the Chinese city of Shenzhen have begun giving away more than 10m yuan ($1.49m) in a citizens’ lottery, as part of trials of a new digital currency.

Almost 2 million people applied to be one of 50,000 randomly selected citizens receiving a “red packet” valued at 200 yuan (about US$30) on Sunday, to spend at 3,800 designated outlets in the district of Luohu. Participants must download the official digital Renminbi app, which is not yet publicly available, to receive the currency for purchases within the next week.

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From giving up gambling and getting fit to coping with grief: how our lives changed in lockdown

This year’s isolation has been painful, but in some cases it has also provided a valuable chance to pause, reflect and take decisions that seemed unthinkable before. Here, six readers describe how lockdown inspired them to turn their lives around

As soon as he heard about the impending lockdown, Alex Harrison, 34, drove to his local casino in Liverpool and asked them to ban him for life. In the manager’s office, his photograph was taken and his details were recorded on an iPad. To his surprise, the manager congratulated him.

Harrison has battled with a gambling addiction for 10 years. When he walked into the casino that day, he owed around £1,000 to friends, family and payday lenders. Occasionally, he would gamble his entire month’s salary on the day he was paid.

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UK gambling addiction much worse than thought, says YouGov

New research also warns that half of those with a problem are not getting the help they need

Gambling addiction rates may be much higher than previously thought, according to research that also warns nearly half of those with a problem are not getting any help.

Related: Isolation will fuel gambling addiction. We must protect those at risk | Carolyn Harris

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Lockdown ‘leads gamblers from sports bets to riskier choices’

Gambling website 888 Holdings sees increased online casino activity amid coronavirus crisis

Gamblers are switching from wagers on sport to far riskier online casino and slot games amid lockdown restrictions to curb the spread of Covid-19, according to one of the UK’s biggest gambling websites.

In an update to the stock market, 888 Holdings said it had been affected by the postponement or cancellation of events such as the Premier League and Grand National, cutting income from sports betting, which accounts for about 16% of its revenues.

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Crown Resorts: inquiry to examine whether James Packer’s casino group fit to hold licence

Former judge also asked to report on whether NSW gambling laws need to be overhauled

A public inquiry into allegations of wrongdoing at casinos run by Crown Resorts will decide whether the James Packer-dominated group is fit to hold a licence in New South Wales and whether the state’s gambling laws need to be overhauled.

Terms of reference, released by the NSW Independent Liquor & Gaming Authority on Thursday, show the inquiry, to be headed by former judge Patricia Bergin, will also investigate whether Packer’s decision to sell almost 20% of Crown to Hong Kong billionaire Lawrence Ho breached the gambling group’s licence to build a high-roller casino at Barangaroo in Sydney.

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Sydney lord mayor calls snap Pyrmont planning review an ‘astounding betrayal of trust’

Clover Moore warns NSW planning rules at stake after Berejiklian says suburb is ‘open for business and ready to be taken to the next level’

The lord mayor of Sydney, Clover Moore, has warned that “the entire credibility of the planning system” in New South Wales is at stake after the premier intervened to order a speedy review of planning controls in Pyrmont, where her own planning department has blocked the development of a 62-storey tower on top of Star casino.

The rejection of the Star proposal for the 237 metre tower, in the historic area zoned for eight storeys to the west of the CBD, has bitterly divided the state government and led to a ferocious campaign by Star, aided by the Daily Telegraph and radio talkback host Alan Jones.

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Victorian government orders investigation into Crown casino crime allegations

Claims including links to Triads to be ‘re-examined’ and rules covering junket operators reviewed

Victoria’s minister for gambling, Marlene Kairouz, says she has ordered the state’s casino regulator to conduct a snap investigation into a flood of allegations made against Crown Resorts and its Melbourne operation that include claims of links to organised crime and that its high rollers got waved through immigration without proper checks.

Kairouz said her department would also review the regulation of junket operators who bring high rollers from China, some of whom have been linked by Nine to Triad gangs.

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How the ‘Las Vegas of Italy’ is kicking its slot machine addiction

Once compared to Oxford, the university city of Pavia is now better known for gambling. These activists are fighting to change that

At the start of this year, Massimo was standing on a bridge “determined to jump off”. The 45-year-old had been struggling with gambling addiction since 2001.

“I started to play slot machines and video poker after the death of my father and ended up spending €5,000 a day,” says the artisan fence-maker, from the city of Pavia in northern Italy. He was soon in debt to loan sharks and ended up stealing to fund his habit, including from his own mother, before considering suicide.

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