Can big tech ever be reined in?

The Biden administration has shown an early determination to tackle the power of Amazon, Google, Facebook and co. But is it already too late?

When historians look back on this period, one of the things that they will find remarkable is that for a quarter of a century, the governments of western democracies slept peacefully while some of the most powerful (and profitable) corporations in history emerged and grew, without let or hindrance, at exponential speeds.

They will wonder at how a small number of these organisations, which came to be called “tech giants” (Alphabet, Amazon, Apple, Facebook and Microsoft), acquired, and began to wield, extraordinary powers. They logged and tracked everything we did online – every email, tweet, blog, photograph and social media post we sent, every “like” we registered, every website we visited, every Google search we made, every product we ordered online, every place we visited, which groups we belonged to and who our closest friends were.

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India hunts ‘fake news’ spreaders after anti-Muslim attacks

Misleading images shared on social media after mosques vandalised and homes ransacked in Tripura state

Police in India are seeking the owners of about 100 social media accounts accused of sharing “fake news” after mob attacks on mosques in the north-east of the country.

Last month’s violence in Tripura state erupted on the sidelines of a rally for hundreds of followers of a rightwing Hindu nationalist group. The incident appeared to be a revenge attack prompted by the killing of several Hindu worshippers across the border in Muslim-majority Bangladesh.

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Democracy at risk if Facebook does not change, says former Zuckerberg adviser

Roger McNamee, an early investor in Facebook, also calls misuse of user data as unethical as child labour

A former adviser to Mark Zuckerberg has said democracy “may never recover” if Facebook does not change and has called for misuse of users’ data to be labelled as unethical as child labour.

Roger McNamee, an early investor in Facebook who has become a staunch critic of the business, said revelations from whistleblower Frances Haugen have created an opportunity for change at Zuckerberg’s social media empire.

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Why is Facebook shutting down its facial recognition system and deleting ‘faceprints’?

The social media giant is putting a stop to its technology that identifies people in photos. We look at what prompted the move and what it means for users

Facebook has announced it is deleting about 1bn “faceprints” it used as part of a facial recognition system for photo tagging, citing concerns with the technology.

Meta, the company formally known as Facebook, announced on Tuesday it would end its use of facial recognition technology in the coming weeks. A third of Facebook’s users, or about 1 billion people, had opted into the service, Meta’s vice-president of artificial intelligence Jerome Pesenti said.

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Facebook failing to protect users from Covid misinformation, says monitor

Twenty accounts and groups tracked by NewsGuard gained more than 370,000 followers over past year

Misinformation and sceptical views about Covid-19 and vaccines has been allowed to spread on more than a dozen Facebook and Instagram accounts, pages and groups that together have gained 370,000 followers over the past year, according to a report.

The misinformation and promotion of vaccine hesitancy includes posts in Facebook groups claiming that children are being “murdered by the experimental jab they’re being pressured to take”, and an Instagram account promoting a documentary by Andrew Wakefield, one of the key figures in promoting discredited links between MMR inoculation and autism.

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Do the Facebook papers spell doom for Meta – or is it too big to fail?

The explosive documents from Frances Haugen have renewed calls for legislation, but actually passing it is another story

It’s been a rocky few weeks for the company formerly known as Facebook.

First came the Facebook papers, a series of blockbuster reports in the Wall Street Journal based on a cache of internal documents leaked by Frances Haugen, a former employee turned whistleblower.

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Mocking Meta: Facebook’s virtual reality name change prompts backlash

The rebrand comes as the company faces a series of public relations crises

The announcement by Facebook CEO Mark Zuckerberg that the social media giant will change the name of its holding company to Meta in a virtual-reality rebrand has prompted dismay and bemusement.

On Thursday, Zuckerberg said Meta would encompass Facebook as well as apps such as Instagram, WhatsApp and the virtual reality brand Oculus.

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Covid live: UK records 207 deaths and 43,941 new cases; Novavax files for UK approval

UK deaths are up compared to last Wednesday; Novavax asking UK watchdog to approve its Covid jab

Following up on those comments, Dame Meg Hillier has been on the BBC this morning, saying that the Conservative government’s test and trace programme treated taxpayers as if they were an ATM. PA Media quote her saying:

There was a lot of gung-ho confidence from No 10 that we would have a ‘moonshot’ towards mass testing. Those messages kept getting more optimistic. Baroness Harding was also very optimistic about what they achieved.

But in the end it massively over-promised for what it delivered and it was eye-watering sums of money.

The national Test & Trace programme was allocated eye watering sums of taxpayers’ money in the midst of a global health and economic crisis. It set out bold ambitions but has failed to achieve them despite the vast sums thrown at it. Only 14% of 691m lateral flow tests sent out had results reported, and who knows how many took the necessary action based on the results they got, or how many were never used. The continued reliance on the over-priced consultants who “delivered” this state of affairs will by itself cost the taxpayer hundreds of millions of pounds. For this huge amount of money we need to see a legacy system ready to deliver when needed but it’s just not clear what there will be to show in the long term. This legacy has to be a focus for government if we are to see any value for the money spent.

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Facebook whistleblower Frances Haugen calls for urgent external regulation

Ex-employee tells UK MPs Mark Zuckerberg ‘has unilateral control over 3bn people’ due to his position

Mark Zuckerberg “has unilateral control over 3 billion people” due to his unassailable position at the top of Facebook, the whistleblower Frances Haugen told MPs as she called for urgent external regulation to rein in the tech company’s management and reduce the harm being done to society.

Haugen, a former Facebook employee who released tens of thousands of damaging documents about its inner workings, travelled to London from the US for a parliamentary hearing and gave qualified backing to UK government proposals to regulate social media platforms and make them take some responsibility for content on their sites.

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Oil prices climb to fresh highs, UK petrol price hits record – business live

After Tesco’s website and app were down for most of the weekend, leaving many frustrated customers unable to shop online, HSBC’s business banking portal (called HSBCnet) had some issues this morning.

Large corporate customers only had intermittent access via the website or app for about an hour, from 9.10am, but the problem has been fixed, according to HSBC.

This is truly a dark day for drivers, and one which we hoped we wouldn’t see again after the high prices of April 2012. This will hurt many household budgets and no doubt have knock-on implications for the wider economy.

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Frances Haugen to testify to MPs about Facebook and online harm

Whistleblower and critic of Mark Zuckerberg will give evidence to MPs scrutinising online safety bill

The Facebook whistleblower is to give evidence to MPs and peers scrutinising the online safety bill, amid calls for a toughening up of the landmark legislation.

Frances Haugen has triggered a deep crisis at Mark Zuckerberg’s social media empire after she released tens of thousands of internal documents detailing the company’s failure to keep its users safe from harmful content. On Monday Haugen, 37, will testify in person at the joint committee scrutinising the draft online safety bill, a piece of legislation that places a duty of care on social media companies to protect users – with the threat of substantial fines if they fail to do so.

In the UK and Ireland, Samaritans can be contacted on 116 123 or email jo@samaritans.org or jo@samaritans.ie. In the US, the National Suicide Prevention Lifeline is 1-800-273-8255. In Australia, the crisis support service Lifeline is 13 11 14. Other international helplines can be found at www.befrienders.org.

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Will Ireland’s corporation tax rise see tech companies leave Dublin?

Analysts question if Dublin’s reputation as a leading tech hub could be undermined by new 15% tax rate

Ten years ago Dublin was nicknamed Silicon Valley’s “home from home” with tech superstars including Mark Zuckerberg and Elon Musk queueing up to snap up office space, avail themselves of local Irish hospitality and low tax.

But while the decision of Google, Facebook, Yahoo, LinkedIn, eBay, Amazon and more recently TikTok to locate their European headquarters in the Irish capital helped cement its reputation as one of the region’s leading tech hubs, questions are now being asked about whether they will stay.

Earlier this month Ireland signed up to landmark reforms for a global minimum corporate tax rate of 15%, up from the current level of 12.5% set by Dublin, in the biggest shifts for the country’s tax system in almost 20 years.


Some analysts argued the nation’s economic model could be badly undermined, while the Irish finance minister, Paschal Donohoe, said earlier this year that up to €2bn (£1.7bn) a year in tax revenue could be lost by 2025. However, there are hopes the changes might not prove as existential as they first seem.

“In the short to medium term, no, there won’t be an exodus, the change from 12.5% to 15% is not that significant,” said Seamus Coffey, an economist at University College Cork and former chair of the Irish Fiscal Advisory Council.

Ireland had played hardball in global tax talks taking place between 140 countries at the OECD in Paris, following almost a decade of failure among world leaders to agree reforms that would equip the taxation regime for the digital age.

Dublin refused to join an accord earlier this year, and only relented earlier this month at the 11th hour of negotiations after securing a key concession – earlier plans calling for a minimum rate of “at least” 15% were dropped, giving the government more certainty that it would not be ratcheted higher in future.

However, the reality is that many big tech firms never paid the 12.5% headline rate set by Ireland in the first place.

A Bloomberg investigation in 2010 showed how Google had cut its overseas tax rate to just 2.4% using an aggressive avoidance scheme dubbed the “Double Irish, Dutch sandwich” to effectively shuffle revenues made across Europe offshore to places like Bermuda, where the tax rate was zero.

Those schemes were outlawed in 2015, giving companies five years’ notice to comply.

However, while such arrangements undoubtedly helped attract Google and Facebook to Ireland in the noughties, they were merely the latest in a wave of more than 1,500 foreign firms – 800 of them American – lured in by the low-tax ethos of the country’s Industrial Development Agency since its foundation in 1949.

Before them IBM, Intel, Pfizer and Apple were shown the red carpet. For at least a decade Allergan has been making the world’s supply of Botox in Westport, County Mayo, on the country’s windswept Atlantic coast.

“The low tax rate started in the 1960s at zero and then went to 10%,” said Coffey. “The point of it was never to generate corporate tax revenue, but to use relatively low corporate tax to attract the companies to set up in Ireland and let them build big factories and facilities. And then we have employment.”

There are other factors tempting in multinationals. Chinese-owned TikTok set up its Dublin HQ in 2018 long after the writing was on the wall for the tax avoidance loophole.

“Young companies focus on things that will either kill them or help them scale in the near future. Corporate tax isn’t one of them,” said Stephen McIntyre, former head of Twitter in Ireland and a partner in Frontline Ventures, a venture capital firm in Dublin and London set up to help US tech firms expand in Europe.

Joe Biden and the OECD want to promote this idea of competing on grounds other than tax, viewing the reforms as ending the “race to the bottom” between countries.

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Facebook crisis grows as new whistleblower and leaked documents emerge

Company under fire as news reports detail spread of misinformation and conspiracy theories even as staff raised concerns

Facebook faced mounting pressure on Friday after a new whistleblower accused it of knowingly hosting hate speech and illegal activity, even as leaked documents shed further light on how the company failed to heed internal concerns over election misinformation.

Allegations by the new whistleblower, who spoke to the Washington Post, were reportedly contained in a complaint to the Securities and Exchange Commission, the US agency that handles regulation to protect investors in publicly traded companies.

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France hails victory as Facebook agrees to pay newspapers for content

Social media firm announces deal after long-running battle with national and regional newspapers

France has hailed a victory in its long-running quest for fairer action from tech companies after Facebook reached an agreement with a group of national and regional newspapers to pay for content shared by its users.

Facebook on Thursday announced a licensing agreement with the APIG alliance of French national and regional newspapers, which includes Le Parisien and Ouest-France as well as smaller titles. It said this meant “people on Facebook will be able to continue uploading and sharing news stories freely amongst their communities, whilst also ensuring that the copyright of our publishing partners is protected”.

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New logo? Call itself ‘FCBK’? Bring back poking? How Facebook could rebrand

Can the social media giant rebrand itself without alienating users? Here are five suggestions

Facebook’s proposed rebrand comes at a crucial time for the company. On one hand, Mark Zuckerberg’s increasing focus on the “metaverse” seems to hint that he has ambitions far beyond simply destroying every non-Facebook industry on the planet. But at the same time, he also has to unveil this new unstoppable machine of death without scaring off too many regular Facebook users. How will he be able to manage such an impossible highwire act? Here are some suggestions.

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Facebook plans to change its name as part of company rebrand – report

Rebrand could position tech giant’s social media app as one of many products under a parent company which oversees the likes of Instagram, WhatsApp and Oculus

Social media giant Facebook is planning to rebrand the company with a new name next week, the Verge reported on Tuesday, citing a source with direct knowledge of the matter.

Facebook chief executive officer Mark Zuckerberg plans to talk about the name change at the company’s annual Connect conference on 28 October, but it could be unveiled sooner, the Verge report said.

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Facebook to create 10,000 jobs in EU to help build ‘metaverse’

Social network says it wants to ensure virtual world is built responsibly

Facebook is creating 10,000 jobs in the EU as part of its push to build a virtual world for its users.

The company has trumpeted the “metaverse” as the next big phase of growth for large tech companies and recently announced a $50m (£36m) investment programme to ensure that this metaworld is built “responsibly”.

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‘Insufficient and very defensive’: how Nick Clegg became the fall guy for Facebook’s failures

After election humiliation and Brexit, the former UK deputy prime minister swapped Westminster for a £2.7m job in Silicon Valley. The catch? Serving as the public face of the crisis-hit company

On Sunday, Nick Clegg did a succession of interviews with some of the US’s biggest TV news shows. In his role as Facebook’s vice-president for global affairs and communications, he was defending his company after weeks of headlines about its latest crisis – this time involving Frances Haugen, a Facebook staffer turned whistleblower who had testified days earlier before a committee of the US Senate. The story centred on a stash of company documents that Haugen had given to the Wall Street Journal. The central allegation, which Facebook vehemently denies, was that the company had ignored its own research into the harms caused by some of its products in favour of the pursuit of “astronomical profits”.

Anyone au fait with the five grim years Clegg spent as the UK’s deputy prime minister would have had the familiar impression of someone emphasising his good intentions in almost impossible circumstances. His facial expression regularly expressed a sort of righteous exasperation; his words seemed to imply that if only his critics could grasp the facts, everything would quickly die down. Like any well-briefed politician, he emphasised a handful of statistics: the 40,000 content moderators Facebook employs, the $13bn (£9.5bn) it says it has spent cracking down on misinformation and hate speech; the company’s claim that the latter accounts for only five of every 10,000 Facebook posts.

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‘She opens the app and gets bombarded’: parents on Instagram, teens and eating disorders

Mothers describe their daughters’ dangerous experiences after whistleblower Frances Haugen’s testimony

Early in the Covid-19 pandemic, Michelle noticed her teenage daughters were spending substantially more time on Instagram.

The girls were feeling isolated and bored during lockdown, the Arizona mom, who has asked to only be identified by her first name to maintain her children’s privacy, recalled. She hoped social media could be a way for them to remain connected with their friends and community.

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Facebook: Nick Clegg avoids questions on whistleblower Haugen’s testimony

Facebook executive wouldn’t say if he believed platform bore responsibility for amplifying baseless claims of stolen election

The Facebook executive Nick Clegg took a damage-limitation tour of US political talkshows on Sunday, but remained evasive over questions about the social media giant’s contribution to the deadly attack on the US Capitol on 6 January this year.

The former British deputy prime minister, now Facebook vice-president of global affairs, was responding to a barrage of damaging claims from the whistleblower Frances Haugen.

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