Slack messaging service suffers global outage

Outage disrupts service in the US, Germany, India, the UK, Japan and elsewhere

Slack, the messaging service used by millions of people for work and school, has suffered a global outage on Monday, the first day back for most people returning from the New Year’s holiday.

It was the latest tech glitch to show how disruptive technical difficulties can be when millions of people are depending on just a few services to work and go to school from home during the pandemic.

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Bitcoin hits record high on 12th anniversary of its creation

Cryptocurrency passes $30,000 as financial institutions express growing interest

Bitcoin has surged to a record high amid rising interest from investors and claims that the volatile cryptocurrency is on the way to becoming a mainstream payment method.

Having quadrupled in value during 2020, bitcoin began 2021 strongly by breaking through the $30,000 (£22,000) mark for the first time, less than three weeks after first trading above $20,000.

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‘Peak hype’: why the driverless car revolution has stalled

As Uber parks its plans for robotaxis, experts admit the autonomous vehicle challenge is bigger than anticipated

By 2021, according to various Silicon Valley luminaries, bandwagoning politicians and leading cab firms in recent years, self-driving cars would have long been crossing the US, started filing along Britain’s motorways and be all set to provide robotaxis in London.

1 January has not, however, brought a driverless revolution. Indeed in the last weeks of 2020 Uber, one of the biggest players and supposed beneficiaries, decided to park its plans for self-driving taxis, selling off its autonomous division to Aurora in a deal worth about $4bn (£3bn) – roughly half what it was valued at in 2019.

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Texts, tweets and posts have replaced letters. Is our history becoming transitory?

In this remarkable year, our stories are at risk of being locked away on phones and floating, forgotten, in the digital ether

In the process of removing the final vestiges of my things from my parents’ house this year I find a letter from my nana – Big Nana (because she was tall), not Little Nana (who wasn’t) – written in her familiar curly script.

“Last Sunday I went to D’s 80th birthday luncheon – an exciting collection of old has-beens! One old lady said how dreadful she looked these days standing in front of the bathroom mirror (naked). Nearly all of us joined in with tales of horror – including some of the men! Surprising what a few sherrys [sic] can do.”

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Poor data protection could put lives at risk, say Somalia aid workers

‘Extremely dangerous’ if personal information needed to process mobile payments is lost or falls into wrong hands, say staff

The rapid upscaling of digital technology use by international groups in Somalia is causing concern about the risk to the people whose data is being collected.

The coronavirus pandemic has accelerated the use of programming by humanitarian organisations to deliver aid, but local staff working with several different NGOs say the organisations are not thinking enough about data protection or obtaining informed consent.

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Tech platforms vowed to address racial equity: how have they fared?

Facebook, Twitter, YouTube, Google and Amazon issued statements in response to Black Lives Matter this year but did they follow through?

Following the death of George Floyd and nationwide protests against police brutality and racial inequality, some of the largest technology corporations waded into the anti-racism movement with slickly worded corporate declarations that “Black Lives Matter”.

Those tech platforms are now facing increased pressure to back those promises with action – both on and off their platforms.

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Facebook to close Irish holding companies at centre of tax dispute

Intellectual property to be repatriated to the US after IRS said it was owed $9bn in taxes

Facebook is winding up Irish holding companies it has used to channel billions of profits to avoid paying taxes in the US, the UK and hundreds of other countries.

The company’s main Irish subsidiary paid $101m (£75m) in tax while recording profits of more than $15bn in 2018, the last year for which records are available. Facebook companies around the world paid the Irish holding company for use of its intellectual property.

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Dozens sue Amazon’s Ring after camera hack leads to threats and racial slurs

Class action claims weak security allowed hackers to take over the smart cameras used on doorbells and in homes

Dozens of people who say they were subjected to death threats, racial slurs, and blackmail after their in-home Ring smart cameras were hacked are suing the company over “horrific” invasions of privacy.

A new class action lawsuit alleges that lax security measures at Ring, which is owned by Amazon, allowed hackers to take over their devices. Ring provides home security in the form of smart cameras that are often installed on doorbells or inside people’s comes.

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Elon Musk: I tried to sell Tesla to Apple

Musk says Tim Cook ‘refused to take the meeting’ when a struggling Tesla could have been bought for a song

Elon Musk has said he contacted Apple Inc’s Tim Cook “during the darkest days of the Model 3 program” to discuss the possibility of Apple buying the Tesla electric car company for “1/10th of our current value … He [Cook] refused to take the meeting”.

Musk’s comment followed reports that Apple is working on producing an electric car with advanced battery technology. In Twitter threads, Musk and others questioned the nature the technology, including what was referred to in reports as a “monocell” battery with lithium iron phosphate chemistry:

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Joe Biden won’t inherit Trump’s millions of Twitter followers

Move marks a departure from past practice as in 2017 Twitter transferred followers of Obama administration accounts to Trump

Joe Biden will not inherit Donald Trump’s millions of followers on the official president of the United States and White House Twitter accounts when he assumes the presidency, marking a departure from past social media practice, the Democratic president-elect’s team said on Tuesday.

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Revealed: how abusive texts led to discovery of hacking of Al Jazeera

Threatening messages led to monitoring of phone that unearthed evidence of cyber-attack against Qatar-based network

A series of abusive text messages sent to an Al Jazeera investigative programme were the first crumbs that eventually led to the discovery of an unprecedented hacking operation against dozens of staff from the Qatar-based media network, according to one of the journalists who was targeted.

Researchers at Citizen Lab at the University of Toronto claimed on Sunday that the UAE and Saudi Arabia used spyware sold by an Israeli private intelligence company to access the phones of at least 36 journalists, producers and executives from Al Jazeera, as well as that of a London-based reporter with the Al Araby network.

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Google faces $400m fine over Fitbit takeover if it doesn’t wait for competition watchdog’s approval

Australian Competition and Consumer Commission concerned tech giant could harm competitors in wake of deal

Google faces a fine of up to $400m if it takes over Fitbit before the Australian competition regulator completes an investigation into the transaction.

The Australian Competition and Consumer Commission (ACCC) on Tuesday rejected an offer from Google to enter into a court-enforceable undertaking limiting the way it would use data gleaned from the wrist-worn fitness tracking devices.

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Apple AirPods Max review: stunning sound, painful price

Top luxury noise-cancelling Bluetooth headphones – but at a price that demands perfection

Apple’s first own-brand noise-cancelling headphones are heavy on the luxury and sound – but also on price.

The AirPods Max cost £549 and are the most expensive of Apple’s headphones line that includes the £159 AirPods, £249 AirPods Pro and sets from the Beats brand such as the £270 Solo Pro and £300 Studio 3 Wireless.

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Prepare stories and invite a dog: eight tips for surviving a Zoom Christmas

Instead of gathering around the holiday table, we’ll be gathering around our laptops for awkward silences and Zoom fatigue

Your laptop screen will be a window into your soul this holiday season, so take advantage of the opportunity to make your life appear under control. An upside to any global pandemic is that you don’t have to clean up for guests. When it comes to messes, it’s “out of screen, out of mind”. Meanwhile, you can create an idealized – and/or completely false – vision of your home life: fill the area behind you with thick volumes of poetry, or hardcore exercise equipment, or the only plant you have ever managed to keep alive for more than a week.

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Dozens of Al Jazeera journalists allegedly hacked using Israeli firm’s spyware

Citizen Lab researchers say cyber-attack using NSO Group software likely ordered by Saudia Arabia and UAE

Spyware sold by an Israeli private intelligence firm was allegedly used to hack the phones of dozens of Al Jazeera journalists in an unprecedented cyber-attack that is likely to have been ordered by Saudi Arabia and the United Arab Emirates, according to leading researchers.

In a stunning new report, researchers at Citizen Lab at the University of Toronto said they discovered what appears to be a major espionage campaign against one of the world’s leading media organisations, which is based in Qatar and has long been a thorn in the side of many of the region’s autocratic regimes.

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Biden mulls punishments for Russia over suspected role in government hack

As president-elect Joe Biden weighed options to punish Russia for its suspected hacking of US government agencies and companies, one leading Republican accused Moscow of “acting with impunity” and others called for retaliatory strikes.

Related: Trump attempt to overturn election is 'nutty and loopy', Romney says

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Ten billionaires reap $400bn boost to wealth during pandemic

Covid-19 pushed many into poverty but brought huge benefits for some of the wealthiest, renewing calls for fairer taxes

Ten of the richest people in the world have boosted their already vast wealth by more than $400bn (£296bn) since the coronavirus pandemic began as their businesses were boosted by lockdowns and financial crises across the globe.

The extra wealth accumulated by the 10 men – approximately $450bn, using Forbes figures – over the past nine months is more than the £284bn the British government is estimated to have spent on tackling the pandemic and the economic damage it has wrought on its 66 million people.

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Mike Pompeo: ‘We can say pretty clearly’ Russia was behind hack of US agencies

Secretary of state blames Russia for worst-ever US government hack as Kremlin denies involvement and Trump stays silent

Mike Pompeo has become the first member of the Trump administration to blame Russia for wide-ranging hacks of US government agencies and private companies.

Related: US scrambling to understand fallout of suspected Russia hack

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Trump downplays government hack after Pompeo blames it on Russia

Secretary of state is first in administration to point to Russia but Trump attacks media over reports

Not long after Mike Pompeo became the first member of the Trump administration to blame Russia for wide-ranging hacks of US government agencies and private companies which have sent Washington scrambling to fill the breach, the president sought to play the hack down.

Related: US scrambling to understand fallout of suspected Russia hack

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Microsoft seeks Biden’s support in case against Israeli spyware firm

Microsoft’s president says NSO Group enables more nation-states to deploy cyber-attacks, including against journalists and activists

Microsoft has called on the incoming Biden administration to weigh in on a high-profile legal case involving WhatsApp and NSO Group, the Israeli spyware firm that the US software company said was helping to proliferate cyber-weapons.

Comparing NSO Group to 21st-century mercenaries, Microsoft’s president, Brad Smith, claimed that the rise of private companies that engineer cybersecurity attacks meant that an increasing number of nation-states could now deploy cyber-attacks – including against journalists and human rights activists.

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