Category Archives: Centrelink

Australian jobseekers told to use ChatGPT to apply for jobs and shown irrelevant videos

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Exclusive: A taxpayer-funded online employability course that included videos on body language contained ‘not curriculum-endorsed materials’

A taxpayer-funded employability course is under fire after jobseekers complained that much of the compulsory training involved being shown irrelevant, inappropriate and, at-times, bizarre YouTube videos.

Under contracts signed by the Coalition last year, the federal government will pay private providers about $300m over five years to run Employability Skills Training (EST) courses as part of the commonwealth’s $7bn Workforce Australia program.

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Australians who lost welfare under 1990s student loan scheme have cause for class action, expert says

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Andrew Grech says action could be pursued if implications of SFSS loans were misrepresented to people when they signed up

Recipients of a dumped welfare scheme that enticed low-income students to trade away their right to welfare have cause to mount a class action, a senior legal expert says.

The Australian government is still chasing $2bn of debt from more than 140,000 former students who signed up to the student financial supplement scheme (SFSS).

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Welfare advocates welcome Centrelink rule change to help domestic violence victims

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Officers will have to consider whether domestic violence is a factor when determining if welfare recipient is part of a couple

Australian welfare rights advocates have welcomed changes aimed at preventing family violence victim-survivors from being punished under Centrelink rules.

Under social security rules, people must declare to Centrelink whether they are single or in a relationship. Those deemed to be in a “couple” receive a lower rate of income support than singles.

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Coalition’s $50 jobseeker rise more generous than Labor’s proposal, Pocock says

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Albanese government risks being unfavourably compared to the Morrison government if it does not raise the payment for all, the key independent says

The Morrison government’s post-Covid decision to lift jobseeker payments by $50 a fortnight helped more people than the Albanese government’s mooted 55-plus budget proposal, the key crossbench senator David Pocock says.

With less than a week to go until the budget is handed down, advocates and MPs are becoming increasingly concerned the Albanese government’s second budget will not do enough to help those living below the poverty line, or help women re-enter the workforce.

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Labor MPs condemn ‘discriminatory’ plan to increase jobseeker only for those over 55 in budget

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Concerns growing that any changes to rental assistance will also fall along generational divides

Labor MPs who have advocated for an increase in the jobseeker base rate were mostly unimpressed by the prospect of their government limiting the raise to those aged over 55 in the upcoming federal budget.

Concerns are also growing that any changes to commonwealth rental assistance will also fall along generational divides and be lower than what is needed to meet the rising cost of housing, with a 25% increase firming as the likely figure, when advocates had called for 50%.

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Majority of Australians on jobseeker and parenting payments live in poverty, study finds

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Report on 3 million people living below the breadline shows welfare payments are ‘totally inadequate’ and action is needed in May budget, Acoss says

The majority of people on the jobseeker and parenting payments are living in poverty while about a third of single parents are also below the breadline, according to a new study.

A report from the University of New South Wales and the Australian Council of Social Service, to be released on Wednesday, provides further insight into the demographics of 3 million people, including 761,000 children, previously identified as living in poverty in the 2019-20 financial year.

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Australia’s welfare system puts disadvantaged at risk, inquiry told

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Mutual obligation system subjects some participants to ‘punitive conditions’, commonwealth ombudsman says

Australia’s mutual obligation system for welfare risks “subjecting disadvantaged participants to unreasonably onerous and punitive conditions”, the commonwealth ombudsman has warned.

The ombudsman made the submission to a Senate inquiry, which has already recommended a major overhaul of the controversial ParentsNext program, and revealed that Aboriginal and Torres Strait Islander participants were fined at almost double their rate of participation.

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Queensland mother whose son took his life calls for change at robodebt royal commission – As it happened

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Inquiry into the unlawful scheme, which ran from 2015 to 2019, is ongoing. This blog is now closed

Final robodebt hearing shines light on people affected

A Centrelink employee and a customer impacted by the illegal robodebt scheme will be the final two witnesses appearing at the royal commission’s public hearings, AAP reports.

The international standard now in the OECD area is beyond 52 weeks. It’s great we’re moving to 26 but we are not going fast enough, doing what other countries are doing. We have slipped down the international rankings on paid parental leave.

It’s very important that we give the support to parents when a new baby arrives so they can share the leave, they can begin life with a new child, give that child the best shot and alongside that, of course, we need quality, early childhood education and care which we in the Greens think should be free, just like primary school.

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‘They bleed you dry’: the recruitment scammers preying on Australian job seekers

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As cybercriminals increasingly target the job market, antipoverty advocates say punitive welfare rules leave job seekers particularly vulnerable

“I can’t stop kicking myself,” Rose* says.

The 51-year-old has just lost $10,000 to scammers – a life-changing amount for the mother of three.

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Linda Reynolds sends formal defamation complaint to Brittany Higgins’s partner – as it happened

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This blog is now closed

Ukrainian loss would embolden leaders in Pacific region, ambassador says

The ambassador of Ukraine to Australia and New Zealand, Vasyl Myroshnychenko, stresses that the reason Australia’s assistance needs to continue is because it’s in Australia’s interests to support the Ukraine:

The reason why we need to keep up and step up that assistance because this war in Ukraine is disrupting everything. It’s really undermined security, regionally, globally.

It’s having a major impact on your partners here in the region. Look at Indonesia. I mean, they are really suffering from the lack of food that can get on their market. They have 275 million people to feed and they really rely on grain from Ukraine, which now they have a hard time getting hold of as the prices have surged. We’ve seen the impact on the energy markets on the volatility of the commodity markets.

What’s important is that Australia continues to support Ukraine. We are truly thankful for what Australia has done so far, especially the last package which was announced in October where another 30 Bushmasters were allocated and the troops which are now in Britain have already been able to train Ukrainian soldiers. It’s really a big help.

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‘Morally questionable’: compliance element should be scrapped from controversial ParentsNext scheme, MPs told

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Human Rights Commission says aspects of ParentsNext program have the ‘effect of penalising parents, overwhelmingly mothers’

Job agencies running the contentious ParentsNext program have called on the Albanese government to scrap compliance from the scheme, with one suggesting the current system is “morally questionable”.

In submissions to a parliamentary inquiry looking at the employment services system, the Human Rights Commission has also argued stopping social security payments under the program was “contrary to Australia’s human rights obligations”.

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Robodebt royal commission told ‘misrepresentation may have made its way into the cabinet’

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Bureaucrats from March 2015 insisted in documents that scheme would ‘not change’ how welfare overpayments were calculated, inquiry hears

Bureaucrats misrepresented the robodebt scheme in cabinet documents prepared for the 2015 budget, apparently paving the way for the unlawful program to be set up, a royal commission has heard.

The inquiry is investigating why and how the unlawful Centrelink debt recovery scheme was established in 2015 and ran until November 2019, ending in a $1.8bn settlement with hundreds of thousands of victims.

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Labor drops plan to reduce access to disability pension for drug and alcohol-related conditions

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Albanese government backs away from controversial change as part of once-in-a-decade review of disability pension eligibility criteria

The Albanese government has backed down from a controversial proposal that would have made it harder for people with drug and alcohol-related conditions to get access to the disability support pension.

But it is still facing calls to do more to address longstanding problems with the design of the disability pension, amid record levels of people on jobseeker living with a disability.

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Robodebt inquiry hears officials were under pressure to come up with budget savings

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Former Department of Human Services official Scott Britton tells royal commission his team looked at whether they could use data to streamline compliance

A former Australian government official involved in the creation of what became the robodebt scheme has told a royal commission his Department of Human Services team was under significant pressure to come up with budget savings.

The royal commission is investigating the botched Centrelink debt recovery scheme, which ran from July 2015 until November 2019 and which the inquiry heard continued despite internal legal warnings, culminating in a $1.8bn settlement with hundreds of thousands of people.

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Robodebt went ahead, despite legal doubts, after earning Scott Morrison’s backing, inquiry hears

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The then social services minister wanted Centrelink debt recovery proposal worked up for 2015 budget process, royal commission told

The social services department received “catastrophic” draft legal advice warning the robodebt scheme was unlawful from a top private law firm in 2018, a royal commission has heard.

The inquiry is investigating the failed debt recovery scheme, which ran from July 2015 until November 2019 and culminated in a $1.8bn settlement covering hundreds of thousands of people issued unlawful Centrelink debts.

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Robodebt: key public officials and debt collectors to appear as royal commission kicks off

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Inquiry into botched Centrelink debt recovery scheme starts its first round of hearings on Monday

Officials from key government departments embroiled in the robodebt scandal and two private debt collection agencies are expected to be grilled when a royal commission kicks off this week.

The inquiry into the botched Centrelink debt recovery scheme will start its first block of hearings on Monday, investigating the establishment, design and implementation of the unlawful program.

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Jobseeker asked to choose between work and job agency appointments under Workforce Australia system

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Multiple complaints of baffling and unrealistic requirements have been reported as being set by employment agencies under the new program

To go to work, or to attend an appointment to “find” work – that’s the question one worker is asking himself under the federal government’s new Workforce Australia employment services system.

The 62-year-old is the latest jobseeker in the new $1.3bn-a-year Workforce Australia program to complain about the baffling mutual obligations he must fulfil.

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Welfare penalties paused after new Workforce Australia app struggles to cope

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Welfare recipients say they have been unable to log on to the new app to log job search efforts required to maintain their benefits

The Albanese government has extended a 30-day pause on welfare payment suspensions to thousands of jobseekers with disability who risked having their benefits stopped due to the trouble-plagued Workforce Australia rollout.

Five days after the launch of the successor to the much-maligned Jobactive scheme, welfare recipients have told Guardian Australia they are still having trouble logging into the application used to log job search efforts and complete other necessary mutual obligations tasks.

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Warning over Centrelink call centres as Services Australia slashes contracts

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Exclusive: Agency says decision to cut outsourced workload by 30% is due to reduced demand as unions warn of longer wait times

Services Australia has embarked on a massive shake-up of its call centre operations, slashing the work it sends to labour hire firms as it approaches one of its busiest periods of the year.

Guardian Australia has learned the agency last week informed its outsourced “service delivery partners” it was cutting the “workload” sent to these four firms by about 30%.

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Job seekers could have welfare stopped under ‘onerous’ new points-based system, advocates warn

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Mutual obligations system will require people to complete an expanded range of activities to keep their payments

Welfare advocates have warned job seekers may have their payments suspended under a new points-based mutual obligations system because of “unnecessarily onerous” requirements.

The “points-based activation system”, to be introduced from 1 July, replaces the rigid 20 job applications a month requirement that has frustrated job seekers and employers for many years.

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