Category Archives: Airline industry

Microsoft IT outage: Australian airlines, banks and supermarkets begin return to normal operations

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IT support staff need to implement the fix in person, one computer at a time, experts have said

Supermarkets, banks, airlines and industries across Australia are slowly recovering on Saturday morning from the massive global Windows outage caused by a CrowdStrike software update gone wrong, with experts warning it could take weeks to resolve.

On Friday morning, the CEO of the Texas-based cybersecurity company, George Kurtz, apologised for the outage, and said it was not a cyber-attack, but a software update issue on its cloud-based cybersecurity platform Falcon for Microsoft Windows. It had since been fixed.

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‘Bedlam’ in UK as air and rail travel hit by global IT outage

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More than 3,000 flights cancelled worldwide after problem affecting Microsoft Windows

Passengers have described “bedlam” at UK airport check-ins after a global IT outage on what was due to be the busiest day for flying since the start of the Covid pandemic, while train networks have also been disrupted.

More than 3,000 flights have been cancelled worldwide after Microsoft Windows operating systems used by airlines, airports and some air traffic systems were affected.

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Cabin crew had to scoop human waste from toilets after AFL team’s plane ran out of water, union says

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Transport Workers Union outraged at conditions on National Jet Express flight to Perth chartered by Fremantle Dockers

Cabin crew were forced to scoop human waste out of onboard toilets and other passengers were left to urinate directly into basins, a union says, after a charter flight carrying an AFL team ran out of water, making flushing impossible.

The National Jet Express (NJE) plane was chartered by the Fremantle Dockers to fly the team to Perth after their loss to Hawthorn in the Tasmanian city of Launceston on Saturday. It reportedly ran out of water just 30 minutes into the four-hour flight.

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Boeing will plead guilty to criminal fraud over 737 Max crashes, justice department says

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The deal, which still requires the approval of a federal judge, will see the company pay a fine of almost $250m and invest at least $455m in improving safety

Boeing will plead guilty to a criminal fraud charge stemming from two deadly crashes of 737 Max jetliners, after the government determined the company violated an agreement that had protected it from prosecution for more than three years, the US the government said in court filing late on Sunday.

Federal prosecutors gave Boeing the choice this week of entering a guilty plea and paying a fine as part of its sentence, or facing a trial on the felony criminal charge of conspiracy to defraud the US.

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Air Europa plane diverts to Brazil after severe turbulence injures dozens

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About 40 passengers taken to hospitals after flight from Madrid to Montevideo forced to make emergency landing

An Air Europa flight from Madrid to Montevideo has been forced to make an emergency landing at a Brazilian airport due to “severe turbulence”, the airline said.

About 40 passengers, mostly with minor injuries, were taken to hospitals in Natal, the capital of Rio Grande do Norte state after the plane was diverted early on Monday.

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Boeing blasted by US regulator for revealing panel blowout details to media

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NTSB sanctions plane maker for ‘blatantly’ breaching rules as it investigates January Alaska Airlines incident

Boeing has been sanctioned by the top US accident investigator for having “blatantly violated” regulations by revealing private information to the media and speculating about what caused January’s cabin panel blowout on a brand-new airplane operated by Alaska Airlines.

The National Transportation Safety Board (NTSB) said it is cooperating with the Department of Justice, which is deciding whether to prosecute Boeing after declaring it had breached a settlement over two fatal crashes in 2018 and 2019.

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FAA investigates after Southwest plane drops to ‘within 400ft’ of Pacific Ocean

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News comes as US regulators investigate separate incident after Boeing 737 Max 8 plane did a ‘Dutch roll’ in May

The Federal Aviation Administration is investigating after a Southwest Airlines flight reportedly plunged to “within 400ft” of the Pacific Ocean during a flight.

A memo distributed to Southwest pilots, obtained by Bloomberg, said that the Boeing 737 Max 8 plunged at a rate of 4,000ft a minute off the coast of Hawaii, coming within hundreds of feet of the ocean before climbing to safety.

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Virgin Australia delays vote on controversial enterprise agreement that would cut pilots’ days off

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Exclusive: Last-minute decision comes as Civil Aviation Safety Authority says it is ‘engaging’ with airline on concerns rostering is leaving pilots fatigued

Virgin Australia has made a last-minute decision to delay putting a controversial pilots’ enterprise deal to vote, after outcry about its plan to cut days off and concerns that pilot rostering was nearing unsafe limits.

The decision comes as Civil Aviation Safety Authority (Casa) officials flagged they were aware of fatigue concerns over Virgin Australia’s pilot rostering after the Guardian revealed internal disquiet on the issue among senior pilots and frustration at what they felt was an inadequate response from management.

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Children near Amsterdam airport use inhalers more, study finds

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Results show increase in symptoms such as wheeziness in presence of high aviation-related ultrafine particles

As the public hearings for London Gatwick airport’s northern runway resume, researchers from the Netherlands have found greater inhaler use in children living near Amsterdam’s Schiphol airport.

Stand close to a large airport and, if the wind is in the wrong direction, each cubic centimetre of air that you breathe will contain tens of thousands of ultrafine particles (UFP).

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Singapore Airlines offers $10,000 compensation to those injured in turbulence flight

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The airline has said that anyone who sustained serious injuries on SQ321 last month could be entitled to a larger payment

Singapore Airlines has offered US$10,000 compensation payments to passengers who suffered minor injuries during a flight last month that hit sudden, extreme turbulence.

On Tuesday, the airline announced that it had sent compensation offers to passengers who were on board flight SQ321 from London to Singapore on 20 May, which dropped 54 metres in altitude in less than five seconds while flying over Myanmar.

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Bonza administrators sack airline’s staff ahead of announcement about its future

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Employees voiced frustrations at how the administration process had been conducted, sources say

Bonza appears almost certain to be wound up after the administrators determining the troubled airline’s future terminated its staff.

Guardian Australia understands administrators from the firm Hall Chadwick told staff during a meeting on Tuesday they had been sacked.

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Spain fines budget airlines €150m over ‘abusive’ cabin bag and seat charges

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Carriers including easyJet and Ryanair face being banned from charging for carry-on luggage

Budget airlines including easyJet and Ryanair have been hit with fines totalling €150m (£128m) by the Spanish government for policies that include charging passengers extra for cabin luggage.

In the biggest sanction issued by the Spanish government’s ministry of social rights and consumer affairs, the carriers easyJet, Ryanair, Vueling and Volotea have been penalised after an investigation launched last summer.

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Singapore Airlines tightens seatbelt rules after turbulence flight death

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Airline adopts ‘more cautious approach’ after incident that left one person dead and more than 100 injured

Singapore Airlines has tightened seatbelt rules on its flights after one passenger died and more than 100 were injured when one of its planes hit severe turbulence.

Passengers and crew onboard flight SQ321 suffered skull, brain and spine injuries when they were thrown violently around the cabin during Tuesday’s terrifying high-altitude ordeal. Some passengers said the turbulence happened so fast there was no time to fasten their seatbelts.

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Australia news live: students at two universities pack up pro-Palestine camps; Queensland rejects carbon capture project over aquifer fears

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Taiwan interested in critical-minerals trade with Australia

Taiwan’s representative to Australia, Douglas Hsu, spoke to ABC RN just earlier about China’s military drills around Taiwan and trading with Australia.

We will continue to show our interest in engaging with Australia on the trade front. I think in the past few months, especially on critical minerals, I had a few opportunities to travel to West Australia and Northern Territory to talk with the businessman in the critical minerals industries.

I found that well, first of all, I was very surprised or impressed by the scale of Australia’s mining industry, and we’ll definitely look forward to bringing more Taiwanese business to work even more closely with Australian partners.

It’s really about ensuring services can do early work that can stop children from experiencing harm, helping kids before they get to crisis point and intervening early to break that cycle of violence and abuse.

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Australian in intensive care with severe spinal injury after ‘horrifying’ Singapore flight, husband says

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Kerry Davis was flung to ceiling when flight SQ321 hit turbulence before falling motionless to floor of plane

An Australian woman suffered a spinal injury and has no sensation from her waist down after her flight to Singapore hit extreme turbulence earlier this week, as others onboard are treated for skull and brain injuries.

The Boeing 777-300ER hit what an airline official described as “sudden extreme turbulence” over Myanmar, sending passengers and crew flying and slamming some into the ceiling. The flight, SQ321 from London to Singapore on Tuesday, made an emergency diversion to Bangkok.

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‘Rostering to the limits’: senior Virgin Australia pilots raise safety concerns over fatigue

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Exclusive: Correspondence from pilots seen by Guardian Australia pleads for changes to the roster system to address fatigue

Senior pilots at Virgin Australia have alleged fatigue is widespread in their ranks and raised safety concerns about a roster system some claim is working them “to the limits”.

As Virgin Australia and the Transport Workers Union (TWU) remain in a standoff over a proposal to strip pilots of six days off a year in negotiations for a new enterprise agreement, Guardian Australia has obtained correspondence from senior pilots pleading for action to address worker fatigue.

Multiple senior pilots say the rostering system used by Virgin is adding to fatigue levels.

The system routinely schedules pilots to work maximum shift lengths – 11-12 hours and longer in the event of delays – on back-to-back days, while allowing for just the legal minimum rest period of 12 hours.

Pilots have raised concerns with management about the roster software and claim that the private equity owners of the airline, Bain Capital, have not followed through on a promise to replace it.

Frustration at what they claim is management’s failure to recognise these issues, or respond to staff warning of a resulting “clear, present and increasing safety risk”.

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Hospital details brain and spinal injuries after turbulence on Singapore flight

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Twenty people remain in intensive care in Bangkok, where plane landed on Tuesday following mid-air emergency

Passengers and crew onboard a Singapore Airlines flight that hit extreme turbulence over Asia suffered skull, brain and spinal injuries, the head of a Bangkok hospital has said.

Twenty people remain in intensive care in the Thai capital, where flight SQ321 made an emergency landing on Tuesday after the terrifying high-altitude ordeal.

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Briton who died on Singapore Airlines flight named as Geoffrey Kitchen

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Retired insurance professional, 73, was en route to Australia with his wife for six-week holiday when plane hit by severe turbulence

The British passenger who died after a flight to Singapore was hit by severe turbulence has been named as a 73-year-old grandfather, Geoffrey Kitchen.

Kitchen, a retired insurance professional turned amateur dramatics performer, had travelled to Singapore on Monday on the 10pm flight from Heathrow.

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EasyJet’s Johan Lundgren to step down at beginning of 2025

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CEO will be replaced by chief financial officer Kenton Jarvis, who like Lundgren joined from Tui

EasyJet’s chief executive, Johan Lundgren, will step down at the beginning of next year after seven years at the helm of the budget airline.

The carrier is promoting its chief financial officer, Kenton Jarvis, to take his place, with Lundgren set to hand over the reins on 1 January 2025. The outgoing boss will then stay with the business until mid-May as part of the airline’s “orderly succession plan”.

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Queensland government hoses down suggestions it is considering bailout for Bonza

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Administrators tell creditors meeting they are ‘moving heaven and earth’ to secure a future for grounded airline

The federal and Queensland governments have told the administrators determining the future of budget airline Bonza they’re unlikely to provide financial support to help save the carrier, as the search for aircraft and a new buyer continues.

During a first meeting of creditors on Friday administrators from the firm Hall Chadwick said “we’re moving heaven and earth” to secure a future for the grounded airline.

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