Exclusive: Correspondence from pilots seen by Guardian Australia pleads for changes to the roster system to address fatigue
Senior pilots at Virgin Australia have alleged fatigue is widespread in their ranks and raised safety concerns about a roster system some claim is working them “to the limits”.
As Virgin Australia and the Transport Workers Union (TWU) remain in a standoff over a proposal to strip pilots of six days off a year in negotiations for a new enterprise agreement, Guardian Australia has obtained correspondence from senior pilots pleading for action to address worker fatigue.
Multiple senior pilots say the rostering system used by Virgin is adding to fatigue levels.
The system routinely schedules pilots to work maximum shift lengths – 11-12 hours and longer in the event of delays – on back-to-back days, while allowing for just the legal minimum rest period of 12 hours.
Pilots have raised concerns with management about the roster software and claim that the private equity owners of the airline, Bain Capital, have not followed through on a promise to replace it.
Frustration at what they claim is management’s failure to recognise these issues, or respond to staff warning of a resulting “clear, present and increasing safety risk”.
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