Call for Covid memorial wall in London to become permanent monument

People bereaved by Covid want government recognition and protection for South Bank place of remembrance

Volunteers at the Covid memorial wall are urging ministers to make the monument permanent as Britain marks its first national day of reflection after the pandemic.

The wall runs between Westminster Bridge and Lambeth Bridge on South Bank in London and is looked after by a group of volunteers, who rely on public donations to maintain it.

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Forty days, 117 buses, 1,650 miles: man completes charity trip round England

Stephen Chitty, 70, from Watford raised about £2,000 for Mercy Ships on ‘tiring but rewarding’ journey

A 70-year-old man has raised almost £2,000 for charity by completing a 40-day challenge to travel the length and breadth of England entirely by bus.

Stephen Chitty, from Watford, Hertfordshire, travelled 1,650 miles on 117 buses. He started and finished his ambitious journey in Watford and travelled to English cities including Newcastle and Norwich.

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Volunteers to be used for 999 calls in London as ambulance service struggles

Pilot scheme will see trained volunteers responding to ‘category three’ calls where extra help needed due to mobility problems

Volunteers could be responding to urgent 999 calls in London within weeks, as the capital’s ambulance service tries to tackle mounting delays.

A pilot scheme, revealed in London ambulance service (LAS) board papers at the end of March, will focus on people who fall into “category three”, where they require a response within two hours, and need extra help because of mobility problems.

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Why the ancient art of gleaning is making a comeback across England

Volunteers are picking leftover produce on farms to reduce waste and help food banks

“It’s like a vegetable treasure hunt,” says Jenni Duncan, 54, ankle deep in mud, looking at the rows of cauliflower plants stretching out in front of her as the Cornish drizzle gets heavier by the minute.

This field near Hayle in west Cornwall has already been harvested, but not all the produce met supermarket standards and so some was left unpicked. This is where Duncan and her team of volunteers come in, working down the rows, peeling back the leaves of plants that have been left behind, hoping to find small but perfectly formed cauliflowers still tucked deep inside.

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‘Welcome to England. How are you doing?’: the artist who holds out a hand to refugees

Marie Gracie helps families arriving from Afghanistan. The Guardian angel sends a party entertainer to help the children adjust to their first English winter

Marie Gracie never met the boy, but his fate changed her life. On 2 September 2015, three-year-old Alan Kurdi washed up, drowned, on a Turkish beach. His family were Syrian refugees, trying to reach Europe. Journalist Nilüfer Demir took a photo. Alan lies face down, in a T-shirt and shorts. His feet are so tiny. His hands are upturned, facing the sky.

“I’m a mother,” says Gracie, an artist from Milton Keynes. “Can you imagine anything worse than your child being in the news like that?” She reached out to her local chapter of Refugees Welcome, set up in the wake of the Syrian war.

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Memories of office life: at 20 and blind, my workmates pranked me mercilessly – and I loved it

The first time I worked in an office, I was the boss of a group of sceptical youngsters. They looked for my weak spots – then became my first full-sighted friends

My first experience of office life was daunting. You might expect one’s first experience of working in an office environment to be pretty gentle: making the tea, a bit of filing, running errands for the boss. Not a bit of it, in my case. Aged 20, with no experience of office life, I was the boss. And, just to add a little spice to the task, I was totally blind.

My job as a community service volunteer at Youth Action York was to persuade a sceptical group of teenagers to give a helping hand to local elderly or disabled people who were struggling – assisting them with their shopping, perhaps, or tidying up their garden. It felt like a challenge, and my teenage volunteers made sure it was.

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Guardian angel: a Syrian feeding the homeless who dreams of his own street food van

In our new column, in which we make nice things happen for nice people, Khaled Wakkaa starts to turn his passion into a livelihood

In a Lebanese hospital in 2015, Khaled Wakkaa watched as his wife Dalal grew weaker. She was emaciated and jaundiced. In the two years since they had fled the Syrian civil war, they’d lived on the brink, sleeping on the street or on friends’ floors. “Me and my wife had started to die,” he says. The hospital wanted $500 for medical bills. Wakkaa left her in the waiting room and went begging at mosques and churches. Nobody would help.

Some friends posted about his situation on Facebook. Fellow Syrian refugees in Beirut started calling. “I received phone calls from people who don’t have money,” he says. “But they wanted to help me.” They gave him everything they’d managed to scrounge together: $200. At first, the hospital refused to accept the smaller amount, but relented after much pleading, and Dalal was admitted.

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‘Eid was very different’: my fortnight watching South Africa descend into chaos

Durbanites expected another lockdown, not isolation enforced by violence and looting. But as the city I love turned to ruin, I saw fear change to bravery and community spirit

The past week has been one of the most difficult of my life. My home descended into chaos. Durban, a holiday city with a melting pot of cultures and a diverse range of people who live and work here, came to a standstill as rioters took to the streets to spread chaos after the arrest of former president Jacob Zuma.

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Voluntourism: new book explores how volunteer trips harm rather than help

‘Don’t do as we did,’ says Pippa Biddle, who highlights colonial structure of industry where unqualified Western tourists pay to volunteer abroad

Seven years ago, Pippa Biddle wrote a blog post about volunteering abroad. She recounted her struggles speaking Spanish to children living with HIV in the Dominican Republic and how local people in Tanzania would spend all night redoing the construction work she and her classmates had done poorly.

“Taking part in international aid where you aren’t particularly helpful is not benign,” Biddle wrote. “It’s detrimental.”

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Prince William volunteering for mental health crisis service

Duke of Cambridge reveals he is trained volunteer for UK’s Shout text platform

The Duke of Cambridge has been secretly working as a volunteer supporting people contacting a crisis helpline for mental health support, he has revealed.

Unbeknown to those who have accessed the Shout 85258 text-messaging service, Prince William is one of its 2,000 trained volunteers.

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Boris Johnson: 405,000 NHS volunteers signed up in 24 hours – video

Boris Johnson has thanked the 405,000 people who have responded to the government's call for volunteers to help the NHS support vulnerable people during the coronavirus crisis. On Tuesday, health secretary Matt Hancock asked for 250,000 volunteers

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How shopping and Sinatra are helping in coronavirus isolation

People from all walks of life are mobilising to support those coping with isolation

Amy Tan is preparing to burst into song with two fellow musicians on a deserted street in Acton, west London.

“We’ll do anything by Frank Sinatra or Ella Fitzgerald – the Rat Pack,” she says. “Or maybe they would like a song by Elton John or the Beatles?”

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Ethiopia detains 13 Canadians accused of improperly practising medicine

Canadian Humanitarian members deny distributing expired medication or acting without approval

Authorities in Ethiopia have detained 13 Canadian healthcare workers and volunteers, alleging the group were improperly practising medicine in the country.

Canadian Humanitarian, a non-profit organisation based in the province of Alberta, confirmed the detentions but denied allegations it had distributed expired medication or was offering medical services without prior approval.

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