Many carers hit with demands to repay more than £20,000 despite reforms

Data shows 32,559 earnings-related overpayments in 2025-26 after DWP’s measures to end carer’s allowance scandal

Scores of unpaid carers were hit with demands to repay sums of more than £20,000 and hundreds more put at risk of prosecution last year as a result of official failures in what appear to be continuing problems with carer’s allowance.

New figures showed carers were asked to repay £33m in 2025-26 as a result of 32,559 earnings-related overpayments, despite the introduction of measures over a year ago designed specifically to prevent carers falling foul of the system.

Continue reading...

Revealed: DWP still allowing unpaid carers to run up debts despite being told about overpayments

Chris Farrell was given benefit for six months despite his repeated requests for payments to stop

A former unpaid carer has urged welfare officials to “get their act together” after they continued to pay him carer’s benefit for six months after the death of his husband, potentially landing him with debts of more than £1,300.

Chris Farrell, 65, who claimed carer’s allowance for four years while providing full-time care for his late husband repeatedly tried to get the Department for Work and Pensions (DWP) to stop paying him the £86.45 a week benefit.

A carer who has accumulated more than £2,000 of unwanted carer’s allowance since their mother went into a care home 10 months ago. They said they had contacted the DWP to cancel the benefit five times, by phone and online form, to no avail.

A carer who found it impossible to get the DWP to stop carer’s allowance payments despite reporting over a year ago she had taken on a new work contract and was no longer eligible for the benefit. She had been overpaid more than £2,650.

A man trying to manage work and care for his father, who claimed carer’s allowance for several months after being made redundant, has been unable to stop the benefit despite telling officials repeatedly he no longer needed it after finding a new job.

Continue reading...

DWP pursued woman’s employer for nonexistent ‘benefit debt’

Exclusive: Employer of woman who cares for disabled mother was asked to deduct ‘debt’ from salary despite court ruling she had nothing to pay

A woman providing full-time unpaid care for her elderly disabled mother says her job was put in jeopardy after welfare officials wrongly pursued her employer for a nonexistent “benefit debt” quashed by the courts nearly four years ago.

The 44-year-old woman said she was staggered when the Department for Work and Pensions (DWP) wrote to her employer out of the blue this month demanding they deduct the long-forgotten universal credit overpayment “debt” from her salary.

Continue reading...

Thousands of unpaid carers to face DWP repayment demands during overhaul

Ministers admit carer’s allowance penalties will continue while review of more than 200,000 cases is carried out

Thousands of unpaid carers will continue to be hit with hefty and potentially unfair benefit repayment demands, it has emerged, as a government initiative gets under way to fix welfare injustices that have drawn comparison to the Post Office scandal.

Ministers will on Monday launch an audit of more than 200,000 historical carer’s allowance benefit cases, with an estimated 25,000 carers issued with unlawful overpayments since 2015 likely to see their repayment debts cancelled or reduced as a result.

Continue reading...

MPs threaten fresh inquiry into carers allowance scandal amid redress delays

Unpaid carers say they remain ‘in limbo’ as DWP continues to pursue discredited repayment bills

MPs have threatened to launch a fresh inquiry into the handling of the carers allowance scandal after unpaid carers spoke of being “stuck in limbo” by the government’s response.

The warning came amid concerns over delays in Department for Work and Pensions (DWP) plans to offer redress to tens of thousands of carers who were unfairly issued with overpayment bills based on discredited official guidance.

Continue reading...