Amazon must ‘do a better job’ for its workers, says Jeff Bezos

But company’s founder pushes back against criticism of its work practices in letter to shareholders

Amazon needs to “do a better job” for its employees, Jeff Bezos told shareholders in his final letter as chief executive of the online giant, but he also pushed back against criticism of the company’s work practices.

Bezos, who reclaimed his title as the world’s richest person this year, said that Amazon’s recent defeat of an attempt by some workers to form the company’s first union in Alabama did not bring him “comfort”.

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Amazon workers in Alabama vote against forming company’s first union

  • Workers at Bessemer warehouse reject joining RWDSU
  • Legal challenge looks inevitable due to many contested ballots

Amazon has won a victory in its hard-fought campaign to stop workers at an Alabama warehouse forming the company’s first union, in a tough blow for the US labor movement.

Workers at the Bessemer, Alabama, plant have voted 1,798 to 738 to reject the Retail, Wholesale and Department Store Union. Counting concluded on Friday morning, and attention will now focus on some 505 challenged ballots , but the margin of victory was too greatto change the outcome.

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Value judgment: Donald Trump tumbles down billionaires’ rankings

While the richest got spectacularly richer during the pandemic, the ex-president plummeted nearly 300 places in the Forbes list

It’s been a glorious pandemic for the world’s richest people. Forbes annual billionaire poll includes a record-breaking 2,755 billionaires, with Amazon founder Jeff Bezos once again topping the list, the media company said on Tuesday.

The ranks of the super wealthy swelled as the coronavirus pandemic threatened the lives and livelihoods of millions across the planet but stock markets continued to hit new highs.

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Leaked memo shows Amazon knows delivery drivers resort to urinating in bottles

Documents provided to the Intercept published after the company denied reports delivery workers lack access to bathrooms

Amazon caused an uproar on Thursday when it denied reports that its delivery workers have been forced to urinate in bottles due to lack of access to bathrooms, but a leaked internal memo shows the company has been aware of the problem for at least several months.

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Amazon’s denial of workers urinating in bottles puts the pee in PR fiasco

‘You don’t really believe the peeing in bottles thing, do you?’ a tweet from the Amazon News account read

To paraphrase one of the most iconic tweets of the past 10 years, Amazon’s recent denial about employees not being forced to urinate in bottles at work has people asking a lot of questions already answered by the denial.

Related: What if the most important election of the year is happening right now in Alabama? | Indigo Olivier

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Italians urged to boycott Amazon to support day of strikes

About 40,000 logistical workers hold national walkout over working conditions

Italian consumers were urged by unions to refrain from buying from Amazon for the day on Monday as about 40,000 of the online shopping giant’s logistical workers held a national strike over working conditions.

It is the first walkout in Italy to affect Amazon’s entire supply chain and involves warehouse and logistical hub workers as well as drivers provided by third-party services.

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Thousands of UK Amazon workers given false Covid test results

Exclusive: officials say the employees tested negatively but were sent notifications telling them to self-isolate

Thousands of Amazon workers received the wrong Coronavirus test results after a mistake meant they were given inaccurate information by test and trace.

The Guardian understands that 3,853 staff members at the online retailer received an erroneous result. Officials said they had tested negatively but received notifications to say they had tested positive and asking them to self-isolate.

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Is big tech now just too big to stomach?

The Covid crisis has turbo-charged profits and share prices. But are the big six now too powerful for regulators to ignore?

The coronavirus pandemic has wrought economic disruption on a global scale, but one sector has marched on throughout the chaos: big tech.

Further evidence of the industry’s relentless progress has come in recent weeks with the news that Apple and Amazon both raked in sales of $100bn (£72bn) over the past three months – 25% more than Tesco brings in over a full year.

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The unbearable banality of Jeff Bezos

The Amazon founder’s relentless quest for ‘customer ecstasy’ made him one of the world’s richest people – now he’s looking to the unlimited resources of space. Is he the genius our age of consumerism deserves?

The first thing I ever bought on Amazon was an edutainment DVD for babies. I don’t recall making the purchase, but the data is unequivocal on this point: on 14 November 2004, I bought Baby Einstein: Baby Noah – Animal Expedition for the sum of £7.85. My nearest guess is that I got it as a Christmas present for my nephew, who would at that point have been one year old, and at the very peak of his interest in finger-puppet animals who cavort to xylophone arrangements of Beethoven. This was swiftly followed by three more DVD purchases I have no memory of making. Strangely, I bought nothing at all from Amazon the following year, and then, in 2006, I embarked on a PhD and started ramping up my acquisition of the sort of books that were not easily to be found in brick-and-mortar establishments. Dry treatises on psychoanalysis. Obscure narrative theory texts. The occasional poetry collection. Everything ever published by the American novelist Nicholson Baker.

I know these things because I recently spent a desultory morning clicking through all 16 years of my Amazon purchase history. Seeing all those hundreds of items bought and delivered, many of them long since forgotten, was a vaguely melancholy experience. I experienced an estranged recognition, as if reading an avant-garde biography of myself, ghost-written by an algorithm. From the bare facts of the things I once bought, I began to reconstruct where I was in life, and what I was doing at the time, and what I was (or wanted to be) interested in. And yet an essential mystery endured. What kind of person purchases within the space of a few days, as I did in August of 2012, a Le Creuset non-stick crepe pan, three blue and white herringbone tea-towels, and a 700-odd page biography of the Marxist philosopher Theodor Adorno? (The tea-towels are still in use, and so is the crepe pan, while the 700-plus page Adorno biography remains, inevitably, unread.) Perhaps the answer is as simple as: a person with an Amazon account.

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Bezos leaves Amazon in its prime – keeping it that way is the task

Analysis: Running the online retailer should be a dream job, but where and how to grow will challenge Andy Jassy

A pain-free departure of a visionary founder is a difficult trick to pull off for any business. The stakes are even higher for a company the size of Amazon, as Jeff Bezos steps back from his day-to-day management role.

The decision by Bezos, 57, to quit as chief executive later this year took analysts by surprise, but the first step has already gone smoothly, with Andy Jassy appointed as his successor without any public power struggle.

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Jeff Bezos to resign as chief executive of Amazon

Bezos, who founded the company in 1994, will step down after company recorded $100bn in sales for last three months of 2020

Jeff Bezos, billionaire founder of Amazon, will step down as chief executive, the company announced on Tuesday.

Related: Biden pledges to 'undo moral shame' of Trump era with new orders on immigration – live

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Mighty Amazon looks all but unassailable as Covid continues

Jeff Bezos’s company is set for sales topping $100bn last quarter, and while rivals are nibbling, its position looks secure

The earliest references to the “one-stop shop” emerged during the first decades of 20th century as the fast-growing US economy spurred rapid retail innovation. A single location for various products provides obvious benefits: removing the hassle of travelling around town to visit different stores.

Jeff Bezos redefined that logic for the internet age, making Amazon a dominant (and perhaps ambivalent) force first in selling books, and then in pretty much everything else. Before 2020 Amazon was a phenomenon, but the coronavirus pandemic has made it all but ubiquitous.

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How GameStop found itself at the center of a groundbreaking battle between Wall Street and small investors

The video game retailer has become one of the hottest stocks this year in a tale that illustrates the changing face of investing

The coronavirus pandemic hit GameStop hard. Like many retailers, already suffering from the shift to online sales, the video games chain is losing money and plans to close 450 stores this year. And yet, surprisingly, GameStop has become one the hottest stocks of the year.

The 37-year-old chain store group is now the focus of a David-and-Goliath battle between an army of small investors and Wall Street that shows no signs of abating and has highlighted some fundamental shifts in investing.

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Amazon.com and ‘Big Five’ publishers accused of ebook price-fixing

Class action lawsuit filed in US claims the houses have colluded with the online giant to keep prices artificially high

Amazon.com and the “Big Five” publishers – Penguin Random House, Hachette, HarperCollins, Macmillan and Simon & Schuster – have been accused of colluding to fix ebook prices, in a class action filed by the law firm that successfully sued Apple and the Big Five on the same charge 10 years ago.

The lawsuit, filed in district court in New York on Thursday by Seattle firm Hagens Berman, on behalf of consumers in several US states, names the retail giant as the sole defendant but labels the publishers “co-conspirators”. It alleges Amazon and the publishers use a clause known as “Most Favored Nations” (MFN) to keep ebook prices artificially high, by agreeing to price restraints that force consumers to pay more for ebooks purchased on retail platforms that are not Amazon.com.

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Blocked: how the internet turned on Donald Trump

From Facebook and Twitter to Reddit and Amazon, tech firms are moving to silence the president, and his QAnon supporters

Twitter’s decision to suspend Donald Trump’s account on Wednesday evening has opened the floodgates for tech companies and platforms to remove the outgoing US president from their services.

Twitter’s suspension was followed by Facebook, which a day later announced the move would be “indefinite”. Twitter then announced a “permanent” suspension of Trump’s account.

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Tech platforms vowed to address racial equity: how have they fared?

Facebook, Twitter, YouTube, Google and Amazon issued statements in response to Black Lives Matter this year but did they follow through?

Following the death of George Floyd and nationwide protests against police brutality and racial inequality, some of the largest technology corporations waded into the anti-racism movement with slickly worded corporate declarations that “Black Lives Matter”.

Those tech platforms are now facing increased pressure to back those promises with action – both on and off their platforms.

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Dozens sue Amazon’s Ring after camera hack leads to threats and racial slurs

Class action claims weak security allowed hackers to take over the smart cameras used on doorbells and in homes

Dozens of people who say they were subjected to death threats, racial slurs, and blackmail after their in-home Ring smart cameras were hacked are suing the company over “horrific” invasions of privacy.

A new class action lawsuit alleges that lax security measures at Ring, which is owned by Amazon, allowed hackers to take over their devices. Ring provides home security in the form of smart cameras that are often installed on doorbells or inside people’s comes.

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Ten billionaires reap $400bn boost to wealth during pandemic

Covid-19 pushed many into poverty but brought huge benefits for some of the wealthiest, renewing calls for fairer taxes

Ten of the richest people in the world have boosted their already vast wealth by more than $400bn (£296bn) since the coronavirus pandemic began as their businesses were boosted by lockdowns and financial crises across the globe.

The extra wealth accumulated by the 10 men – approximately $450bn, using Forbes figures – over the past nine months is more than the £284bn the British government is estimated to have spent on tackling the pandemic and the economic damage it has wrought on its 66 million people.

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Not Amazon: Canadian website takes on the online giant

Ali Haberstroh’s directory lists nearly 4,000 independent businesses in Toronto, Halifax, Calgary and Vancouver

In cities and towns around the world, darkened shopfronts and shuttered businesses have become an all-too-familiar symptom of the economic collapse triggered by the coronavirus pandemic.

But while small businesses and local retailers struggle with lockdowns and restrictions, e-commerce giants like Amazon have raked in billions in new profits.

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Amazon Echo 2020 review: the best-sounding smart speaker under £100

Thumping bass, great sound and new spherical design propels Amazon to top of the pile

Amazon’s fourth-generation Echo Alexa smart speaker is a complete redesign in form and audio, with the popular device transformed into a ball of sound.

The Echo costs £89.99 and is Amazon’s mid-range speaker, sitting above the £49.99 Echo Dot and below the £189.99 Echo Studio.

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