Category Archives: Retail industry

Vodafone settles legal claim brought by 62 former franchisees

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Agreement, without admission of liability, ends 19-month high court dispute that small-business owners said left them with large debts

Vodafone has settled a long-running legal claim filed by 62 of its former franchisees who alleged the mobile phone group “unjustly enriched” itself at their expense by up to £85m.

The small-business owners – some of whom said they had suffered suicidal thoughts because of the pressure exerted by the telecoms group – launched the high court claim in 2024 after running up large personal debts they said had been caused by their deals with the company.

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Britons give classic round tomato the red card as coloured and vine varieties score

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Premium cherry-on-the-vine are poised to take top spot in Britain’s £1bn-a-year tomato market

For a long time the classic round, red tomato has dominated British salads and sandwiches, but its supremacy is coming under threat as sales of rainbow colours and the upmarket rival “cherry on the vine” take off.

“Non-red tomatoes” sales are up 21% this year, a growth rate that far exceeds the overall market, according to Paul Faulkner, of Evesham Vale Growers.

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Wegovy weight-loss pill goes on sale on UK high street and online pharmacies

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Thousands of people begin receiving their first deliveries of once-a-day medication made by Novo Nordisk

A once-a-day Wegovy weight-loss pill has gone on sale at high street and online pharmacies in the UK, but is not yet available on the NHS.

Thousands of people began receiving their first deliveries of the pill, made by the Danish drugmaker Novo Nordisk, on Monday. It contains the same active GLP-1 ingredient as the Wegovy jab, semaglutide, and is similarly effective, according to studies.

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Up to 150 former WH Smith stores to close as high court approves restructure

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Restructuring plan involves writing off debts to suppliers and cutting rent for many landlords

Up to 150 former WH Smith high street stores are to close after the high court approved a swingeing restructure that could affect thousands of jobs.

The retailer, which has 450 stores and employs about 5,000 staff, was bought last year by the private equity firm Modella Capital, which also owns Hobbycraft, and rebranded as TG Jones.

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UK poll highlights fears about access to emergency contraception

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Doctors say survey shows need for morning-after pill to be available at corner shops, petrol stations and supermarkets

Almost half of the UK population believe it would be difficult to access emergency contraception on a Sunday, while nearly two-thirds think they would struggle after 10pm, according to a survey.

The research, carried out by YouGov, found that only 7% of people believe it would be difficult to access emergency contraception during the daytime on a weekday.

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Tesco’s UK sales growth more than halves amid Iran war uncertainty

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UK’s biggest retailer reports better figures than expected by City analysts and is cheered by strong online sales

Tesco’s UK sales growth has more than halved as it said the conflict in the Middle East had created “ongoing uncertainty for many households”.

The UK’s biggest retailer said comparable sales rose 1.8% to £13.4bn in the three months to the end of May, below both the 4.2% reported in the previous quarter and the 2.3% growth City analysts had expected.

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WH Smith raises £100m as it warns on profits due to Iran war

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Retailer plans to shut unprofitable stores as falling US airport traffic due to Middle East conflict hits trading

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WH Smith has issued a profit warning after shopper numbers at its stores in US airports fell as a result of the war in the Middle East, prompting the company to raise fresh capital from investors.

The retailer, which operates 1,200 outlets globally in airports, railway stations and hospitals, raised £102m through a share sale on Wednesday to strengthen its balance sheet, pay down debt, invest in technology and shut down unprofitable stores after “a downturn in trading conditions”.

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Weight-loss drug users save more than £400 a year on food as take-up triples

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Research suggests households that include a GLP-1 user collectively spent £780m less on grocery bills

Weight-loss drugs are saving users’ households more than £400 a year on grocery bills, according to a survey, which found use of GLP-1s has nearly tripled in the past two years to 1.9 million adults.

More than 6.3% of households in Great Britain now include at least one GLP-1 user, according to the research by Worldpanel by Numerator. This marks a sharp rise from 4.1% of households in 2025 and 2.3% in 2024.

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‘Poisoned’ AI: the ChatGPT shopping scams that lead to fake websites

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Buyers are ripped off after assuming online stores were genuine because they are recommended by an AI tool

You want to buy a new bag and so you ask ChatGPT for help. You have always liked Russell & Bromley so you ask ChatGPT what is popular there at the moment.

The artificial intelligence (AI) assistant gives you cross body, shoulder, casual and formal options with the prices listed beside them. You click through from the sources to what looks like the official Russell & Bromley site and buy your new bag, which is conveniently on sale.

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‘Historic’: Canadian warehouse workers sign first-ever union deal with Walmart

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Union says collective agreement is just the start of a broader fight to unionize major employers across the country

Canadian warehouse workers have signed the first-ever collective agreement with Walmart, a breakthrough labour organizers are calling a “historic and powerful step”.

But the union says the deal with a corporation long hostile to organized labour is only an opening salvo in a broader fight to unionize major employers across the country.

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UK shoppers return to high street as warm weather brings respite from shadow of war

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British Retail Consortium figures show footfall rose in May, with consumer confidence improving after spending squeeze

Greater numbers of consumers went shopping last month as spring sunshine brought welcome relief to retailers, which have faced a squeeze on spending since the US-Israel war on Iran.

Figures from the British Retail Consortium (BRC) and a separate survey by the accountancy firm BDO showed a bounce-back in footfall during May, reversing a sharp decline in April.

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Burberry boss could earn up to £12.2m under new bonus scheme as company rolls back climate goals

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Company, which paid boss Joshua Schulman £4m in year to March, becomes latest to extend deadline to become carbon neutral

The boss of Burberry could earn up to £12.2m after the luxury British brand introduced a new bonus scheme, while its annual report also revealed the company has scaled back its climate ambitions.

Joshua Schulman, a former chief executive of the US fashion brand Coach who was hired in July 2024 to help revive Burberry, was paid £4m in the year to March, up from £2.5m for his first nine months in the job.

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EU fines Temu for failing to stop sale of illegal and dangerous products

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European Commission finds shoppers on Chinese website very likely to find unsafe items and imposes €200m penalty

EU regulators have fined the Chinese shopping website Temu €200m (£173m) for failing to stop the sale of illegal and dangerous products.

The European Commission imposed the penalty after a 19-month investigation that found consumers were very likely to encounter illegal or unsafe products including baby toys and electronics on the firm’s website.

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UK consumers likely to face higher prices ‘for many months to come’

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Data shows even if Iran war ends, shop price inflation on rise, while only 16% of firms left unscathed by conflict

Higher prices could persist over the summer even if ceasefire talks between the US and Iran bear fruit, consumers have been warned, with economic shock waves likely to be felt “for many months to come”.

Disruption to global shipping, coupled with soaring prices for energy and raw materials, have driven up costs for UK companies, with the impact already filtering through to prices paid at the tills, according to fresh inflation figures.

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Estée Lauder ends merger talks with Gaultier owner Puig

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Sticking points to build beauty powerhouse included which family would hold balance of power

The US cosmetics company Estée Lauder has ended merger talks with its Spanish rival Puig over plans to create a fashion and beauty group worth almost $40bn (£30bn/€34.5bn) after the two sides failed to agree on the balance of power in the combined company.

Estée Lauder, one of the world’s biggest manufacturers of skincare, makeup and fragrances, owns brands including Clinique, Bobbi Brown and Tom Ford Beauty.

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Trainline says Middle East tensions hitting European rail bookings

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Profits jump to £122m at ticketing retailer but it expects flat or declining revenues over the coming year

Trainline has said the US standoff with Iran is hitting its revenues, with rail ticket sales to foreign visitors to Europe affected.

The UK-based ticketing retailer said it expected revenues to stay flat or decline over the coming year, citing “the effects of geopolitical tensions in the Middle East on inbound air traffic into Europe”.

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Dozens of toys recalled in the UK after asbestos found in play sand

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Candle-making kits and rubber toys among products recalled after revelation about play sand sold by Hobbycraft

More than 30 children’s toys have been recalled in the UK after the Guardian revealed that play sand sold by Hobbycraft was contaminated with asbestos.

Over the past three months, other children’s products ranging from candle-making kits to stretchy rubber toys have been recalled by retailers including Tesco, Primark, Matalan and M&S after being found to contain the substance.

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ABF poised to reveal result of Primark and food business demerger plan

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Retail analysts say breaking up food and fashion group would make sense in challenging business environment

Primark may break free from Kingsmill, Twinings and the sugar business this week when Associated British Foods announces plans on a mooted demerger.

The potential split comes at a tricky time for the group controlled by the billionaire Weston family, with its fashion and food arms facing tough competition and rising costs.

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Next chief Simon Wolfson paid record £7.4m – and could get far more this year

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‘Sustained outperformance’ merits pay rise, says company after it ups profit guidance to £1.2bn for year to January 2027

The Next chief executive, Simon Wolfson, took home more than £7m last year, his highest ever pay package, and could be handed up to £9.27m this year after the retailer announced plans to increase his basic salary and bonuses.

The listed company said it was increasing its pay deal for the long-term leader of the fashion and homewares retailer, which now controls a string of brands in the UK including Gap, Victoria’s Secret, Cath Kidston, Reiss and FatFace, as his remuneration was 30% below the average for FTSE 100 bosses.

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Starbucks’s retail arm gets £13.7m tax credit even as sales increase

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Credit can be used to offset future bills as full-year losses at UK division widen to £41.3m and it adds 92 stores

Starbucks’s UK retail arm received a £13.7m corporation tax credit last year, even as its sales increased 6% and it added more than 90 stores.

The credit, which can be used to offset future tax bills, comes after losses widened to £41.3m in the 12 months to the end of September – almost matching the £40m it paid in royalty and licence fees to its parent company.

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