Category Archives: Digital media

‘A watershed’: Meta ordered to offer mental health care to moderators in Kenya

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Trauma experienced by staff at Nairobi Facebook hub recognised in legal ruling that may have global implications

Meta has been ordered to “provide proper medical, psychiatric and psychological care” to a group of moderators in Nairobi following a ruling in a Kenyan employment court that heard harrowing testimony about the distressing nature of their work.

The instruction by judge Byram Ongaya formed part of a broader interim ruling that saw the moderators’ jobs restored after they sued Meta in March for what they termed a “sham” mass redundancy.

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Google and Facebook urged by EU to label AI-generated content

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Call comes amid moves to combat disinformation from Russia, while Twitter is warned to comply with new digital content laws

Social media companies including Google and Facebook have been urged by the EU to “immediately” start labelling content and images generated by artificial intelligence as part of a package of moves to combat fake news and disinformation from Russia.

At the same time, the EU has warned Twitter that it faces “swift” sanctions if it does not comply with new digital content laws that come into effect across the bloc on 25 August.

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Chinese censors remove protest site Sitong Bridge from online maps

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Amid usual scrubbing for Tiananmen Square anniversary, searches for bridge where protest was held in 2022 return no results

Chinese censors scrubbing the internet of any words or symbols that could be used to reference the Tiananmen Square massacre in the run-up to Sunday’s anniversary have a new target in their sights: a bridge in Beijing where a rare protest was staged last year.

As the 34th anniversary of the 1989 massacre approaches, anyone searching in Chinese for Sitong Bridge on Baidu maps will draw a blank.

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Vice files for bankruptcy protection amid cut-price sale to consortium

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Digital publisher and owner of Vice News and Vice TV was once valued at $6bn but has agreed sale for $225m

Vice, the once high-flying media startup that reached a peak valuation of nearly $6bn (£5bn), has filed for bankruptcy protection in the US as the digital publisher engineers a cut-price sale to a group of lenders.

The company, whose assets include Vice News, Motherboard, Refinery29 and Vice TV, has agreed a sale to a consortium that includes Fortress Investment Group, Soros Fund Management and Monroe Capital for $225m in the form of a credit bid for its assets as well as assuming Vice’s “significant liabilities”.

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EU lawyers say plan to scan private messages for child abuse may be unlawful

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Under proposed ‘chat controls’ regulation, any encrypted service provider could be forced to screen for ‘identifiers’

An EU plan under which all WhatsApp, iMessage and Snapchat accounts could be screened for child abuse content has hit a significant obstacle after internal legal advice said it would probably be annulled by the courts for breaching users’ rights.

Under the proposed “chat controls” regulation, any encrypted service provider could be forced to survey billions of messages, videos and photos for “identifiers” of certain types of content where it was suspected a service was being used to disseminate harmful material.

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The digital media bubble has burst. Where does the industry go from here?

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Buzzfeed, Vice, Gawker and Drudge Report are all traffic-war casualties, but they succeeded in shaking up the media landscape

Toward the end of Traffic, a new account of the early rock n roll years of internet publishing, Ben Smith writes that the failings of Buzzfeed News had come about as a result of a “utopian ideology, from a kind of magical thinking”.

No truer words, perhaps, for a digital-based business that for a decade paddled in a warm bath of venture capital funding but never fully controlled its pricing and distribution, a basic business requirement that applies to information as much as it does to selling lemonade in the school yard or fossil fuels.

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Australian government resists blanket WeChat ban despite restrictions by multiple departments

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Several federal departments already banning Chinese communications app after decision on TikTok in early April

The Australian government is resisting issuing a ban on WeChat on government devices despite many government departments instituting their own bans after the TikTok edict earlier this month.

TikTok was banned from government devices in early April over data collection and security concerns connected to the Chinese government.

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‘Unprepared’ Twitter among tech firms to face tough new EU digital rules

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Designation as ‘very large online platform’ along with 16 other major names means big penalties for breaches

Twitter is among the tech firms that will face the toughest level of scrutiny under a new European Union regulatory regime for monitoring digital platforms, after warnings from Brussels that the Elon Musk-owned platform is unprepared for the new rules.

The company, which Musk bought in October 2022, has been designated a “very large online platform” under the bloc’s Digital Services Act, which means complying with measures such as publishing an independent audit of its compliance with the legislation.

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Crime agencies condemn Facebook and Instagram encryption plans

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Global alliance including NCA and FBI says Meta’s decision to encrypt direct messages could harm children

An alliance of the world’s most powerful law enforcement agencies including the FBI, Interpol and Britain’s National Crime Agency (NCA) have condemned Meta’s plans to encrypt direct messages on Facebook Messenger and Instagram, saying that doing so will weaken the ability to keep child users safe.

The Virtual Global Taskforce, made up of 15 agencies, is chaired by the NCA and also includes Europol and the Australian federal police among its membership. The VGT has spoken out, it says, owing to the “impending design choices” by Meta, which it says could cause serious harm.

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Elon Musk says BBC’s ‘government-funded media’ Twitter tag will be changed

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Billionaire also says pain level from owning site is ‘extremely high’ but the business is ‘breaking even’

Elon Musk, Twitter’s billionaire owner, has said the social media platform will change the BBC’s label of “government-funded media” after the broadcaster objected to the tag.

The Tesla chief executive made the announcement during a wide-ranging interview with the corporation in which he also said his pain level from running the site had been “extremely high” but claimed the business was now “roughly breaking even”.

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Row between Twitter and Substack ends with uneasy truce

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Social media site stops censoring links and searches for newsletter platform after launch of rival microblogging service

A six-day row between Twitter and Substack has come to an uneasy truce after the social media site stopped censoring links and searches for the newsletter platform following the latter’s decision to launch a rival microblogging service.

However, the spat appears to have put an end to Elon Musk’s “Twitter Files” project, after he tweeted then deleted screenshots of a conversation between himself and one of its writers, Matt Taibbi, in which the pair sparred over the censorship.

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ABC to review use of TikTok after app banned from Australian government devices

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Ban only applies to non-corporate government entities but may have flow-on effects to other agencies and businesses

The ABC is reviewing its use of TikTok following the federal government’s ban of the Chinese-owned social media app on government-issued devices.

The ban announced by the attorney general, Mark Dreyfus, on Tuesday only applies to non-corporate government entities, meaning a range of government-owned businesses and agencies are not subject to the ban, including the ABC, SBS, Australia Post and NBN Co.

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Elon Musk memo suggests Twitter worth less than half of what he paid for it

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Calculation based on leaked offer to staff that implies firm valued at $20bn compared with $44bn he bought it for

Twitter is worth less than half of what Elon Musk paid for it six months ago having lost more than $20bn (£16.4bn) in value, according to calculations based on a leaked memo from the billionaire.

Musk suggested in memo to the social media company’s staff that it is now valued at less than $20bn. This compares with the $44bn he paid for it in October 2022.

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Gary Lineker stands by his immigration policy remarks

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Match of the Day host says he does not fear BBC suspension for comparing government language to that of 1930s Germany

Gary Lineker has said he will stand his ground after a day of attacks from ministers over tweets he posted earlier this week criticising the government’s asylum policy, and dismissed suggestions he could face suspension from his £1.35m-a-year job at the BBC.

Pressure continues to mount on Lineker, with the culture secretary, the home secretary and two former BBC directors adding to the criticism of the Match of the Day presenter’s comments on social media, in which he likened the language used to set out the government’s immigration plans to “that used by Germany in the 30s”.

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TikTok unveils European data security plan amid calls for US ban

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Move comes as White House backs bill that could give it power to ban Chinese-owned app nationwide

TikTok has announced a data security regime for protecting user information across Europe, as political pressure increases in the US to ban the social video app.

The plan, known as Project Clover, involves user data being stored on servers in Ireland and Norway at an annual cost of €1.2bn (£1.1bn), while any data transfers outside Europe will be vetted by a third-party IT company.

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Gambling help services frustrated their ads are being blocked online but wagering ads given green light

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Victorian Responsible Gambling Foundation says services barred on Google amid rise in wagering adverts and Sportsbet’s partnership with TikTok

Gambling harm services have expressed frustration about their adverts for rehabilitation being automatically blocked online, amid an increase in wagering advertising and Sportsbet’s partnership with TikTok.

Adverts that mention gambling are sometimes automatically blocked by social media companies or search engines to comply with their own advertising rules or government regulations. This is usually done by a combination of algorithms that block certain words as well as human oversight.

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RT videos spreading Ukraine disinformation on YouTube despite ban – report

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The platform banned the Russia-controlled publication last year for its Ukraine falsehoods, but its content is still posted on various channels

Hundreds of videos produced by the Russia-controlled publication RT have found their way on to YouTube in the past year, despite the platform’s ban of such media last year.

YouTube, which is owned by Google, banned all Russian state-funded media from its platform globally in March 2022, citing a policy barring content that “denies, minimizes or trivializes well-documented violent events” as Russia sought to guide the narrative on its war in Ukraine.

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Political aides hacked by ‘Team Jorge’ in run-up to Kenyan election

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Revelation shows dangers posed by bad actors and paid operatives in democratic systems across Africa

An Israeli disinformation specialist hired to run covert dirty tricks campaigns in African elections hacked political advisers close to Kenya’s president, William Ruto, in the run-up to last year’s election, an investigation can reveal.

The interference did not prevent Ruto winning the poll, nor the peaceful transfer of power in Kenya, but the revelation highlights the growing risks posed by the involvement of bad actors and paid operatives in the relatively new democratic systems and institutions across Africa.

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High-profile lawsuit against Meta can be heard in Kenya, Nairobi court rules

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Decision on case of ex-Facebook moderator, who claims the work left him with PTSD, hailed as win for accountability of big tech in Africa

A Kenyan court has ruled that a case brought against Facebook by a former content moderator can go ahead.

Daniel Motaung, who was hired as a Facebook content moderator by the tech firm’s subcontractor Sama in 2019, filed a suit against the two companies last year, alleging that he had been exposed to graphic and traumatic content at work, without adequate prior knowledge or proper psychosocial support – which he says left him with post-traumatic stress disorder.

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Scams: FCA blocks more than 10,000 ads from Instagram, Facebook and YouTube

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Financial watchdog warns over rise of ‘fin-fluencers’ targeting younger people on social media

More than 10,000 misleading financial promotions and scams aimed at consumers via social media sites such as Instagram, Facebook, YouTube and TikTok have been identified and targeted by the financial watchdog during the past year.

The Financial Conduct Authority (FCA) said the use of social media marketing channels and the rise of so-called “fin-fluencers” – particularly directing investment products at younger age groups – exploded last year, resulting in a record number of takedown notices and alerts.

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