UK shoppers face more identity checks when buying online

Two-factor authentication is designed to reduce the £376m lost to fraud in 2020

Online shoppers in the UK face more identification checks when paying for purchases on the internet from Monday, as new rules to clamp down on fraud come into force.

The new Strong Customer Authentication (SCA) requirements will change the way people confirm their identity when using their debit or credit cards to make online purchases, and are expected to lead to more card payments being declined. It is the biggest change to card payments since chip and pin was rolled out 16 years ago, and is designed to reduce the £376m lost to online fraud in 2020.

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‘They took my world’: fashion giant Shein accused of art theft

Artists say firm with murky ethical record is stealing their designs

Vanessa Bowman paints the world around her: the 19th-century village church, her back garden, the leaves on the trees in the fields where she walks her dog.

Once she has chosen a scene from her rural Dorset idyll, she puts brush to canvas, sometimes poring over the details for days in her studio.

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‘I thought buying things would make me feel better. It didn’t’: The rise of emotional spending

Many of us are living for the buzz of the doorbell – spending billions we can’t afford on stuff we don’t need. Here is how to recognise the problem and regain control

In the past fortnight, I have bought the following items online: a hideous cat tree that takes up most of my living room, a lavender pillow spray, two scarves, a pair of gloves, two candles, a sheet mask, a pair of fleece-lined jogging bottoms (so comfy!), a card-holder and an under-eye brightening cream. None of these purchases were essential. Many I haven’t even taken out of the packaging, leaving them in a pile by the front door.

Ten months into the pandemic, I know the rhythms of the courier networks better than I know my menstrual cycle. Royal Mail in the morning; DPD and Hermes in the afternoon. Amazon comes any time, including late at night. DPD couriers insist on taking a photo of you with the package, mortifyingly. I wonder where these photos go: me in a food-stained tracksuit, dirty-haired, holding an armful of packages I can’t remember ordering with an abashed smile. I pray they never see the light of day.

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Mastercard to raise fees by at least 400% for EU firms selling to UK customers

Change from October could lead to higher prices for those paying with UK-issued cards

Mastercard is to increase the fees EU firms face to take payments from online shoppers from the UK by at least 400%, in a move that could mean higher prices for consumers.

When a credit or debit card is used, a percentage of the purchase price is paid by the retailer to the bank that issued it as an interchange fee, which is set by a payments firm.

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The tactics retailers use to make us spend more – and how they harm the vulnerable

Online stores draw in shoppers but those with mental health issues are particularly susceptible

As a digital marketer, Emily Ware spends a lot of time online, yet this comes with a risk. Ware has borderline personality disorder, a mental health condition linked with impulsive behaviours. In her case, that’s spending money online.

“At the start of 2020 I was £4,250 in debt with nothing to show for it,” she says. “A good 95% of this was due to impulse spending, from clothes to pub trips to gig tickets. One of the worst was spending £300 on tickets to see Cher on a whim.”

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Amazon to suspend non-essential shipments to UK and US warehouses

The company is prioritising five categories of goods which it classifies as essential products

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  • Online retail giant Amazon is stopping sellers from sending non-essential items to its UK and US warehouses until 5 April, to make space for vital items needed by its customers during the coronavirus outbreak.

    Amazon wrote to its third-party sellers, some of whom use the company’s logistics to store and dispatch their products, to inform them that stocks of medical supplies and certain household items are running low due to increased demand from online shoppers.

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