Average cost of UK car insurance rises by one-third in a year, analysis finds

ABI reports annual jump of £157 in first quarter of 2024 but says 1% increase on previous quarter indicates rises are easing

The average price paid for comprehensive motor insurance in the UK was about a third (33%) or £157 higher in the first quarter of this year than a year earlier, according to figures from the Association of British Insurers (ABI).

Based on analysis of policies sold, the typical price paid in the first quarter of 2024 was £635, marking a 1% increase on the previous quarter, the ABI said.

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Real terms average pay lower in most UK local authorities than in 2008, TUC finds

Union body says austerity is to blame for longest squeeze on wages since Napoleonic era with most ‘wage black spots’ in London

Pay packets are smaller than they were in 2008 in most local authority areas in the UK, according to analysis by the Trades Union Congress, which described the findings as a “damning indictment” of the Conservatives’ economic record.

The TUC, which includes 48 unions with more than five million members, said stagnating wages meant British workers were in the midst of the longest squeeze on wages since the Napoleonic era.

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Remote working and whiffy workout wear fuel laundry revolution

Home workers aim to tackle smelly athleisure clothing, save money and be kinder to the environment

For years, laundry detergents have focused their cleaning power on stain removal and getting whites white but now a new invisible enemy has emerged in the shape of the musty smell that clings to your gym gear.

The shift to remote working has fuelled the popularity of “athleisure” clothing such as T-shirts, joggers and leggings which, rather than shirts and dresses, are now the default work wardrobe of many Britons.

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Nurses in England took an average of one week off sick for stress last year, data shows

Chronic workforce shortages have put nursing staff under unbearable pressure, says union chief

Nurses in England took an average of a week off sick last year because of stress, anxiety or depression, NHS figures reveal.

The disclosure has prompted concern that the intense strains nurses face in their jobs, including low pay and understaffing, are damaging their mental health and causing many to quit.

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Thames Water could raise bills to £627 a year to help fix leaks

Embattled water supplier promises to invest up to £3bn more over the next five years

Thames Water could raise bills to as much as £627 a year to pay to fix its leaky network, after promising to invest up to £3bn more over the next five years.

The embattled water supplier said on Monday that it had updated its spending plans for 2025 to 2030 after discussions with the industry regulator, Ofwat.

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Labour shifts poll tactics to target fearful Tory over-65s

Alarm grows over possible pension cuts as research suggests Jeremy Hunt tax cut announcement was ‘blunder’

Labour is to wage a new campaign to win over Tory-supporting pensioners in an attempt to neutralise one of the government’s last remaining electoral strengths, amid evidence the Conservatives are now performing as badly among the age group as they did under Liz Truss’s leadership.

With less than a fortnight to go until local elections in England, which some Tories fear could trigger an attempt to topple Rishi Sunak, the Observer understands that Keir Starmer’s top officials are reorienting their campaign after detecting alarm among pensioners over the impact a Conservative tax-cutting pledge could have on pensions and the NHS.

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Forced home moves cost renters over half a billion pounds a year

There were 830,000 unwanted moves in England over the past 12 months, meaning 40% have been forced to relocate

Unwanted home moves cost renters more than half a billion pounds a year, with tenants coughing up an average of £669 every time they are forced by landlords to leave their home, a survey has revealed.

Analysis by the homelessness charity Shelter estimated that there had been 830,000 unwanted moves in England over the past 12 months, meaning 40% of renters who move house are doing so because they have been compelled to look for other accommodation.

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Scottish Power to pay out £1.5m after overcharging 1,700 households

Supplier mistakenly charged direct debit customers at rate meant for those who pay when they get bills

Scottish Power is to pay £1.5m in refunds and compensation after overcharging nearly 1,700 households at the height of the energy crisis and in previous years, paying out an average of £294 to each customer.

The energy regulator, Ofgem, said it agreed the redress package with the supplier after it confirmed that, between 2015 and 2023, it mistakenly charged 1,699 direct debit customers at a higher rate that should only apply to those who pay when they receive their bill.

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Secret home insurance commissions raking in millions for landlords in England and Wales

Insurers have made huge hidden payments for buildings cover over many years, experts say

Landlords of developments in England and Wales where residents face hefty service charges face calls to disclose millions of pounds in “secret commissions” raked in over the years for arranging buildings insurance.

Experts say these hidden commissions, paid to landlords including City investment funds that hold freeholds and managing agents, have been worth tens of millions of pounds a year. The arrangements were made without residents being told and resulted in higher service charges.

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Only 1,500 people compensated so far over prepayment meters, Ofgem says

Regulator says energy firms planning payments for another 1,000 customers after reviewing 150,000 forced installations

Only 1,500 people have been compensated by energy companies for the forced installation of prepayment meters over the past year, figures show.

The energy regulator, Ofgem, said that initial information from gas and electricity suppliers showed that 1,502 customers had received compensation totalling £342,450.

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Energy bills: standing charges are not standing still

Despite a 12.3% cut in April’s energy price cap, there is an important fixed element in your bill that is rising again

“Great news! Your unit rates are going down.” E.ON’s letter to customers starts with glad tidings – but, as it soon admits, there is an element of their bills that is set to go up in most parts of the country.

Despite a headline cut of 12.3% in April’s energy price cap, yet again standing charges are rising. In E.ON’s case, on its Next Flex tariff, electricity charges are due to rise from 62.205p to 67.9041p – an increase of just over 9% – while for gas, charges go up from 29.595p to 31.894p (up almost 8%).

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British Gas owner doubles boss’s pay to £8m – despite qualms over previous rise

Details of Chris O’Shea’s ballooning package emerge in Centrica’s annual report after company reports bumper profits

The boss of the British Gas owner, Centrica, has seen his earnings nearly double to £8.2m, despite having admitted that his smaller pay packet the previous year was “impossible to justify”.

Chris O’Shea earned a basic salary of £903,000, which was topped up by cash and share bonuses worth an extra £7.3m.

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Part of billionaire family’s empire named on London’s rogue landlord list

Subsidiary of Lazari Investments fined £67,000 for breaches of HMO licence conditions on Camden flats

A family-owned property empire whose holdings include the former Fenwick department store building on London’s Bond Street has seen one of its subsidiaries named on the city’s rogue landlords register and hit with fines totalling £67,000.

The Lazari family have an estimated fortune of £2.5bn, placing them 72nd on the Sunday Times rich list. It is based on a property portfolio that includes some of the most luxurious addresses in central London as well as rental flats in the north of the city.

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How Facebook Messenger and Meta Pay are used to buy child sexual abuse material

Court documents and interviews detail the products’ role in alleged exploitation – and how some payments go undetected

When police in Pennsylvania arrested 29-year-old Jennifer Louise Whelan in November 2022, they charged her with dozens of counts of serious crimes, including sex trafficking and indecent assault of three young children.

One month earlier, police said they had discovered Whelan was using three children as young as six, all in her care, to produce child sex abuse material. She was allegedly selling and sending videos and photos to a customer over Facebook Messenger. She pleaded not guilty.

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Thousands of UK women owed pension payout after ombudsman’s Waspi ruling

The way women’s state pension age was raised plunged retirement plans into chaos with many now in line for compensation

Thousands of women are owed compensation because of government failings related to the way changes to the state pension age were made, a long-awaited official report has said.

The Parliamentary and Health Service Ombudsman (PHSO) said those affected were owed compensation but added that that Department for Work and Pensions (DWP) had clearly indicated it would “refuse to comply”, which was “unacceptable”.

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Nationwide agrees £2.9bn deal to take over Virgin Money

Richard Branson has already indicated he will back takeover that will require the agreement of the group’s shareholders

Nationwide Building Society is lined up to take over its smaller rival Virgin Money after the pair formally agreed a deal worth £2.9bn.

The deal, which will solidify Nationwide’s position as the UK’s second largest mortgage lender, will also trigger the resignation of Virgin Money boss David Duffy, and is likely to lead to job cuts as well as an official “review” of the combined group’s workforce.

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Millions more in cash needed to fund UK’s open-banking watchdog

Exclusive: £10m needed for regulator charged with developing tools to thwart financial crime and protect consumers

Banks are under pressure to stump up millions of pounds in interim funding for the organisation that polices open banking, with regulators saying the new money is needed to prevent financial crime and protect consumers if things “go wrong”.

Large banks including NatWest, HSBC, Lloyds and Santander UK were among more than 40 City firms summoned by the Financial Conduct Authority (FCA) last week to discuss a cash injection into Open Banking Limited (OPL), the body that oversees innovation in this area.

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Over a third of first time buyers relying on ‘bank of mum and dad’

Tories accused of deserting those without financial support, as proportion relying on help with deposits rises from 27% to 37% in a year

Rishi Sunak has been accused of “locking the door on home ownership” and entrenching inequality, amid evidence that tens of thousands more young house buyers have been forced to turn to the “bank of mum and dad” to secure a new home.

A crisis in housing affordability is again set to be a major election flashpoint, with the prime minister already admitting in recent months that the Conservatives needed to do more to address falling home ownership rates among the young. The party has failed in its manifesto pledge to build 300,000 houses a year.

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M25 five-mile closure: drivers warned to steer clear over weekend

Roadworks mean stretch between junctions 10 and 11 will be closed for first time, from 9pm on Friday to 6am on Monday

Drivers have been warned to steer well clear, turn off the satnav and stick to the official diversions as some of the biggest roadworks since the Romans results in part of the M25 motorway fully closed for the first time in its history this weekend.

Epic traffic jams are anticipated, with a five-mile stretch of Britain’s busiest motorway, the London orbital motorway, closed for engineering from 9pm on Friday.

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Workplace AI, robots and trackers are bad for quality of life, study finds

Tech such as laptops, tablets and instant messaging has more positive effect on wellbeing, says thinktank

Exposure to new technologies including trackers, robots and AI-based software at work is bad for people’s quality of life, according to a groundbreaking study from the the Institute for Work thinktank.

Based on a survey of more than 6,000 people, the study analysed the impact on wellbeing of four groups of technologies that are becoming increasingly prevalent across the economy.

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