Vehicle damage claims in Wales fall 20% since speed limit cut to 20mph, says insurer

Campaigners say lower speeds reduce casualties but scheme has since been amended to give people more choice to rescind limits

Vehicle damage claims in Wales have fallen by 20% at one leading car insurer since the nationwide 20mph speed limit was introduced there last September.

Wales was one of the first countries in the world, and the first nation in the UK, to introduce legislation for a default 20mph speed limit in built-up areas last year.

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Average cost of UK car insurance rises by one-third in a year, analysis finds

ABI reports annual jump of £157 in first quarter of 2024 but says 1% increase on previous quarter indicates rises are easing

The average price paid for comprehensive motor insurance in the UK was about a third (33%) or £157 higher in the first quarter of this year than a year earlier, according to figures from the Association of British Insurers (ABI).

Based on analysis of policies sold, the typical price paid in the first quarter of 2024 was £635, marking a 1% increase on the previous quarter, the ABI said.

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UK weather-related insurance claims reach record £573m

Flood and frozen pipe damage caused by series of storms, says Association of British Insurers

Storms and heavy rain pushed up weather-related home insurance claims in the UK by more than a third last year to a record £573m, according to industry data.

The repair bill for storm damage and other extreme weather during 2023 was £150m more than in 2022, the Association of British Insurers said, contributing to an overall 10% rise in residential property claims settled last year.

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Secret home insurance commissions raking in millions for landlords in England and Wales

Insurers have made huge hidden payments for buildings cover over many years, experts say

Landlords of developments in England and Wales where residents face hefty service charges face calls to disclose millions of pounds in “secret commissions” raked in over the years for arranging buildings insurance.

Experts say these hidden commissions, paid to landlords including City investment funds that hold freeholds and managing agents, have been worth tens of millions of pounds a year. The arrangements were made without residents being told and resulted in higher service charges.

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Direct Line to pay £30m to overcharged car and home insurance customers

Company breached rules that state existing policyholders should not be charged more than new ones

Direct Line will pay about £30m to customers who were charged more than they should have been to renew car and home insurance policies.

The UK’s second biggest car insurer said it discovered the overcharging problem after the incorrect implementation of the new pricing practice regulation that came into force in January last year. Under the rules, existing customers should not be charged more than if they were a new customer.

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Rhodes wildfires are climate wake-up call, says UK minister

Patrick Courtown sounds warning as evacuation flights head to Greek island to rescue stranded Britons

Wildfires in Rhodes are a “wake-up call” on the effects of the climate crisis, a UK government minister has said, as empty planes were sent to the Greek island to help bring home stranded Britons.

After a mass evacuation from parts of Rhodes, members of the House of Lords were told the situation was “stabilising” and there was no immediate need for the government to advise people to stop travelling there.

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Direct Line ordered to review five years of car claims after underpayments

Insurer told to reassess vehicle write-offs to identify any unfair settlements

Britain’s second-biggest car insurer, Direct Line, has been ordered to go back through five years of claims after admitting it had underpaid some customers who had their cars and vans written off.

After an investigation into the car insurance market that began in December 2022, the Financial Conduct Authority (FCA), this week ordered Direct Line to conduct a review of claims where vehicles had been written off “to identify any policyholders who received unfair settlements and provide them with appropriate redress”.

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From Brexit to Beyoncé: why UK inflation is still so painfully high

The cost of living is falling in Europe and the US but is still rising in Britain. We look at the major culprits

The Bank of England has struggled to understand why inflation remains high in the UK. It has fallen in France, Germany, the US and especially Spain, where inflation dropped to 2.9% in May compared with the UK figure of 8.7%. Here we look at the many reasons for the current crisis.

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Older people at risk from overcharging and mis-selling ‘scandal’

Unnecessary policies and overpayments for services are draining the accounts of vulnerable customers

Elderly and vulnerable customers are being routinely overcharged by utility and insurance firms in a hidden scandal highlighted today by one of the country’s senior financial services executives. Unfair practices are putting them at risk of being unable to afford food and heating, he warns.

Michael Donald, a former director of Visa UK, said he was staggered to discover hundreds of pounds of overcharging when he carefully checked the direct debits on his 79-year-old mother’s accounts.

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Intimate data: can a person who tracks their steps, sleep and food ever truly be free?

Big tech now encourages us to monitor everything from our heart rate to our glucose levels via smartphones and watches. How much privacy have we lost to the promise of self improvement - and is it time to stop?


First we counted our steps, then our heartbeats, blood pressure and respiratory rates. We monitored our sleep, workouts, periods and fertility windows. But there is plenty left to measure as we are sold the promise of self-optimisation by the vast and sometimes controversial frontier of health tracking – an increasingly medicalised market that has flourished since pedometers went digital and watches got smart.

The latest health metric available to consumers comes from a medical device originally designed for people with diabetes; it allows users to track their blood sugar levels. But, as always, the big questions are: will it make us healthier, and is it wise to sacrifice ever more intimate data?

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Booking a holiday outside the UK? Here’s what you need to know

British travellers face challenges this year not only from the Covid crisis, but also the effects of Brexit. Here’s the lowdown

Holidaymakers in England, Scotland and Wales have been given the green light for trips abroad. Travel is restricted to a small number of countries but the early signs are that they are proving popular with those desperate for a change of scene – this week Tui announced it would be putting on bigger planes to meet demand for trips to Portugal. Bookings for flights to the island of Madeira rose by 625% straight after the green list of countries was announced, according to the website Skyscanner, while demand for Gibraltar leapt by 335%.

For most people, this will be the first trip abroad since the UK’s post-Brexit transition period ended. Here’s our guide to booking a trip in the time of Covid and after the time of the EU.

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UK insurers warn against go-ahead for self-driving cars on motorways

Government plans set to start in 2021 risk lives and are ‘hugely wrong’, experts say

Plans for cars to drive themselves on UK motorways as soon as 2021 are unlikely to go ahead after insurers warned government proposals were risking lives and “hugely wrong”.

Cars with the technology to keep in lane, accelerate and brake automatically will be on the road next year, and ministers had proposed that drivers could relinquish control to their vehicles at speeds of up to 70mph on motorways.

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Doctors sue Anthem over emergency-room coverage

The health insurer Anthem Inc. was sued by doctors in Georgia for declining to pay for some emergency-room care, escalating a long-running battle over how far providers can go to push patients to seek lower-cost treatment. The health insurer Anthem Inc. was sued by doctors in Georgia for declining to pay for some emergency-room care, escalating a long-running battle over how far providers can go to push patients to seek lower-cost treatment.

Credit Suisse pays US$77 million to settle US probes ‘after it…

Credit Suisse Group has agreed to pay about US$77 million to settle US criminal and civil probes into its Asia-Pacific hiring practices, including efforts to win banking business by awarding jobs to friends and family of Chinese government officials. The Swiss bank agreed to a US$47.03 million criminal fine and to enter a non-prosecution agreement under a settlement with the US Department of Justice announced on Thursday.

Trump’s pick to run Labor’s pension agency: Mitch McConnell’s brother-in-law

That might be welcome news for Trump voters who want the president to fulfill a promise to "drain the swamp" and rid the capital of the politically connected. Yet his nominee, Gordon Hartogensis, is well known to some of Washington's most politically influential: He is the brother-in-law of Senate Majority Leader Mitch McConnell and his wife, Transportation Secretary Elaine Chao.

Trump fumes at Mueller probe after raid on attorney

President Donald Trump has lashed out against special counsel Robert Mueller's Russia investigation, branding it "an attack on our country" and exhibiting mounting concern about the yearlong probe after federal authorities raided the offices of his personal attorney. Caught off guard and furious with the encroaching inquiry, the president showed a flare of temper watching cable news coverage of the raid Monday afternoon, summoning lawyers Ty Cobb and Jay Sekulow to get their opinion of what was happening.

Man convicted in deaths tied to ‘Real Housewives’ guest star

Emails released to The Associated Press show then-Indiana Gov. Mike Pence faced widespread backlash from conservatives after agreeing to change a "religious freedom" law critics decried as anti-gay. Emails released to The Associated Press show then-Indiana Gov. Mike Pence faced widespread backlash from conservatives after agreeing to change a "religious freedom" law critics decried as anti-gay.