Category Archives: Ticket prices

Wimbledon to get exemption from ticket resale crackdown for seats that can cost thousands

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Organisers claimed proposed ban on reselling tickets for more than face value would dent investment in facilities

Wimbledon will be given an exemption from the clampdown on ticket resales for its “debenture” tickets, the Guardian understands, in what would be a victory for the organisers of the annual tennis tournament.

The championship organisers, the All England Lawn Tennis Club (AELTC), had previously said ministers’ proposed ban on reselling tickets for more than face value would prevent it from being able to reinvest debenture proceeds in maintenance of its facilities.

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Eight firms under investigation in crackdown on additional online fees

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Competition watchdog examines StubHub, Viagogo, AA Driving School and BSM Driving School and others

Britain’s competition watchdog has begun investigations into eight companies about their online pricing practices, expressing concern over additional fees and sales tactics such as “drip pricing” and “pressure selling”.

The Competition and Markets Authority (CMA) said it was looking into the ticket sellers StubHub and Viagogo; AA Driving School and BSM Driving School; the US gym chain Gold’s Gym; and the retailers Wayfair, Appliances Direct and Marks Electrical.

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Reselling tickets for profit to be outlawed in UK government crackdown

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Touts, and ordinary consumers, will no longer be able to charge anything more than price at which they bought ticket

Reselling tickets for profit is to be outlawed under plans due to be announced this week, the Guardian has learned, as the government goes ahead with a long-awaited crackdown on touts and resale platforms such as Viagogo and StubHub.

Ministers had been considering allowing touts – and ordinary consumers – to sell on a ticket for up to 130% of face value, as part of a consultation process that ended earlier this year.

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Resale ‘subterfuge’: Viagogo sent fan his tickets along with a stranger’s passport

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Experiences of booking for big London gigs underscore the opaque practices of some online platforms

When Danny bought tickets to see Deftones in Crystal Palace Park he was not expecting to be initiated into an apparent subterfuge.

Yet shortly before the south London gig, Viagogo, the resale platform that sold him the tickets, sent him a scanned copy of a passport ID page belonging to a Dutch man he had never met.

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Main ticket seller and six tour companies fined £17m for Colosseum price-fixing

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Illegal practices included use of bots to hoard tickets for attraction in Rome for resale at inflated prices

An Italian ticketing company and six tour operators have been fined almost €20m (£17m) for illegal practices that made it difficult for regular visitors to access Rome’s Colosseum at the standard cost.

Italy’s antitrust authority, AGCM, said the practices, including using software bots to hoard tickets and resell them at higher prices, made it “essentially impossible” to buy tickets online for site.

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UK music industry hails proposals to crack down on ticket touting

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Resale prices could be capped at 30% over face value, while resale websites face greater legal obligations

The price at which tickets for live events can be resold is to be capped under “gamechanging” proposals put forward by the government to crack down on touting in the sector.

In a move hailed by music industry figures, the culture minister, Lisa Nandy, has launched a consultation that she said would end the “misery” of fans being exploited by touts, some of whom have made huge profits by selling hundreds of tickets a year.

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Watchdog to investigate Ticketmaster over Oasis ticket sales

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Competition and Markets Authority to look at how ‘dynamic pricing’ may have been used to increase prices

The competition watchdog has launched an investigation into the Oasis ticket sales fiasco.

The Competition and Markets Authority (CMA) will investigate Ticketmaster’s handling of sales for the band’s forthcoming tour, including how “dynamic pricing” may have been used to adjust the price.

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European Commission to examine Ticketmaster’s ‘dynamic pricing’

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Review follows UK competition watchdog’s announcement of ‘urgent review’ into Oasis concert tickets fiasco

Ticketmaster’s ability to raise the price of concert tickets based on demand is being scrutinised by the European Commission, the Guardian has learned, as the UK’s competition watchdog launches an “urgent review” into the Oasis concerts fiasco.

The US-owned ticketing giant has been told it may have breached laws in the UK and Europe for inflating the price of some Oasis tickets from £135 to £350, leaving many fans devastated.

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Ten states join lawsuit against Live Nation and seek triple damages

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Concert giant of monopolistically inflating ticket prices and hurting artists in suit now including 26 states and DC

Attorneys general from about two dozen US states are going after three times the monetary damages originally sought against Live Nation Entertainment and its ticket-selling unit, Ticketmaster. In an updated version of a lawsuit first filed in May, the states allege the concert giant monopolized markets across its industry.

The attorneys general had sought damages under state law in the initial version of the lawsuit. By adding claims under the federal anti-monopoly law, states can seek three times the monetary damages, a penalty for especially egregious conduct known as treble damages.

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Viagogo ‘mistakenly’ listed resale of England football match tickets

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Website blames human error for the advert, now removed, for about 100 seats when practice is illegal in UK

The ticket trading website Viagogo has apologised for “mistakenly” advertising tickets to an upcoming England football match, despite the fact that the resale of football tickets is illegal in the UK.

Cris Miller, the managing director of Viagogo,has previously said the company does not resell football tickets. But Viagogo was advertising about 100 seats at Wembley for England’s 7 June friendly against Iceland, a warm-up for this summer’s Euro 2024 tournament in Germany.

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‘Greedy and dishonest’ touts sold tickets worth £6.5m, court hears

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Ed Sheeran and Little Mix fans among those targeted by firm that resold on Viagogo and StubHub

Ticket touts acting out of “greed and dishonesty” sold tickets worth £6.5m to music fans, a court has heard, as a woman known as the “Ticket Queen” pleaded guilty to fraudulent trading nearly seven years after being named in an Observer investigation.

TQ Tickets Ltd, owned by Maria Chenery-Woods of Norfolk, used fake identities to hoover up large numbers of tickets for acts such as Ed Sheeran and Little Mix, prosecutors for National Trading Standards said.

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The Cure’s Robert Smith convinces Ticketmaster to refund ‘unduly high’ fees after fan anger

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Ticketing giant will refund $10 to fans who bought cheapest tickets on the band’s US tour, and $5 to everyone else after frontman asks for an explanation

Ticketmaster will refund some of its fees to fans buying tickets for the Cure’s US tour, after frontman Robert Smith took them to task over their “unduly high” fees that were, in some cases, adding up to more than the price of a ticket.

On Thursday, Smith told fans that he was “as sickened as you all are” and he would contact Ticketmaster after many took to social media to complain about the ticket sales behemoth’s additional fees.

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Taylor Swift fans sue Ticketmaster over tour sale debacle

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Lawsuit claims ‘millions of fans waited up to eight hours and were unable to purchase tickets as a result of insufficient ticket releases’

A group of Taylor Swift fans is suing Ticketmaster over what they call the “disastrous” recent debacle to secure tickets for her 2023 Eras US tour.

In November, Ticketmaster had to cancel the public on-sale date for the tour “due to extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand”, the company said at the time.

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