A moment that changed me: I realised I had become a masochist – and quit Twitter

Social media brought me better jobs, close friends and love. But I was ignoring the ways in which the constant criticism and approval were shaping my life

In March 2009, I type in “twitter.com” and sign up for the next 12 years of my life. I am 20, in my first year of uni. I have three friends and hate it here. But, on Twitter, I can talk to real music journalists, my longed-for future people. Two years later, I move to London to work at NME. My social awkwardness makes life in a new city feel like dredging the Thames with baggy tights. On Twitter, however, I have blossomed into a magnificent little chaos magnet. Even on sad, drunk Friday nights in, my phone-sized kingdom glitters.

Real life improved, often thanks to Twitter. It led me to John, still my boyfriend 10 years on, and many of my closest friends. Thanks to being a woman in a male-dominated field, the odd viral review and little talent for discretion, I ended up with 60,000 followers. I didn’t take it that seriously, but acing my first popularity contest felt like winning Miss World, if she had bad posture and trigger-happy thumbs. Visibility brought better jobs and gave me a platform to retaliate against music’s many dirtbags. The mute button silenced reply guys and trolls, and I hadn’t searched my name in years, ever since John likened that always-upsetting habit to self-harm – an overstatement that nevertheless rang true.

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Why the internet in Cuba has become a US political hot potato

After Havana shut down online access for 72 hours, the battle is on to keep the country connected

Cubans used to joke about Napoleon Bonaparte chatting to Mikhail Gorbachev, George W Bush and Fidel Castro in the afterlife. “If I’d have had your prudence, I’d never have fought Waterloo,” the French emperor tells the last Soviet leader. “If I’d have had your military might, I’d have won Waterloo,” he tells the Texan. Turning last to Castro, the emperor says: “If I’d have had Granma [the Cuban Communist party daily], I’d have lost Waterloo but nobody would have known.”

The joke no longer does the rounds. With millions of Cubans now online, the state’s monopoly on mass communication has been deeply eroded. But after social media helped catalyse historic protests on the island last month, the government temporarily shut the internet down.

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‘It’s feasible to start a war’: how dangerous are ransomware hackers?

Secretive gangs are hacking the computers of governments, firms, even hospitals, and demanding huge sums. But if we pay these ransoms, are we creating a ticking time bomb?

They have the sort of names that only teenage boys or aspiring Bond villains would dream up (REvil, Grief, Wizard Spider, Ragnar), they base themselves in countries that do not cooperate with international law enforcement and they don’t care whether they attack a hospital or a multinational corporation. Ransomware gangs are suddenly everywhere, seemingly unstoppable – and very successful.

In June, meat producer JBS, which supplies over a fifth of all the beef in the US, paid a £7.8m ransom to regain access to its computer systems. The same month, the US’s largest national fuel pipeline, Colonial Pipeline, paid £3.1m to ransomware hackers after they locked the company’s systems, causing days of fuel shortages and paralysing the east coast. “It was the hardest decision I’ve made in my 39 years in the energy industry,” said a deflated-looking Colonial CEO Joseph Blount in an evidence session before Congress. In July, hackers attacked software firm Kaseya, demanding £50m. As a result, hundreds of supermarkets had to close in Sweden, because their cash registers didn’t work.

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Listen up: why indie podcasts are in peril

As big spenders such as Amazon and Spotify fill our ears with more commercial, celebrity-driven fare, can grassroots, diverse shows survive?

The British Podcast Awards were different this year. Held in a south London park, they had a boutique festival feel, with wristbands and tokens for drinks, an open-sided tent for the actual awards, and people lounging on blankets in front of the stage. There were also sponsor areas – those small, picket-fenced areas where invitees could drink and mix with brand bigwigs. Awards are expensive to stage, and to give any sort of a professional sheen, money is needed. In 2017, the BPA sponsors included Radioplayer and Whistledown, an independent audio creator. In 2021, the BPA was “powered by Amazon Music”. Spotify, Stitcher, Audible, Acast, Global, BBC Sounds, Podfollow and Sony Music also dipped into their sponsorship pockets. Clearly, podcasting has gone up in the world.

Over the past 18 months, podcasting has hit the corporate big time. Apple, long the most recognisable name in podcasting, its iTunes chart being the public measure of any show’s success, is attempting, clumsily, to move from being a neutral platform that hosts shows into one that makes money from podcasting (by, for example, charging creators for highlighted spots).

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CEOs told to ‘think before they tweet’ after Just Eat spat with Uber

Boss’s Twitter rant against Uber Eats risks backfiring, as experts warn online outbursts can damage companies’ reputation

Chief executives are being warned to “think twice before they tweet” after the boss of takeaway company Just Eat Takeaway was told his Twitter spat with Uber threatened to undermine the firm’s reputation.

Jitse Groen this week became the latest in a growing list of chief executives to be rebuked by customers, investors and even regulators over ill-judged tweets.

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Majority of Covid misinformation came from 12 people, report finds

CCDH finds ‘disinformation dozen’ have combined following of 59 million people across multiple social media platforms

The vast majority of Covid-19 anti-vaccine misinformation and conspiracy theories originated from just 12 people, a report by the Center for Countering Digital Hate (CCDH) cited by the White House this week found.

Related: ‘They’re killing people’: Biden slams Facebook for Covid disinformation

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Social networks’ anti-racism policies belied by users’ experience

Analysis: Twitter, Facebook and others condemn hateful speech, so why is it so easy to find on their sites?

The world’s biggest social networks say racism isn’t welcome on their platforms, but a combination of poor enforcement and weak rules have allowed hate to flourish.

In the hours after England’s loss to Italy in the European Football Championship, both Twitter and Facebook, which owns Instagram, issued statements condemning the swelling racist abuse.

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‘We expect them to act’: Biden presses Putin on ransomware groups, hints at retaliation

Joe Biden’s hour-long phone call with the Russian leader suggests growing impatience over attacks disrupting US sectors

Joe Biden has increased pressure on Vladimir Putin to move against ransomware groups operating from Russia, warning the United States is prepared to respond if cyberhacks are not stopped.

The two leaders held an hour-long phone call on Friday, their first since they discussed ransomware attacks at a summit in Geneva on 16 June. Biden’s message to Putin in the call was direct, suggesting a growing impatience over attacks that have disrupted key US sectors.

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Biden announces investigation into international ransomware attack

President addresses hack of Kaseya software that has affected hundreds of US businesses and shut down Swedish shops

Joe Biden said on Saturday he had directed US intelligence agencies to investigate a sophisticated ransomware attack that hit hundreds of American businesses as the Fourth of July holiday weekend began and aroused suspicions of Russian gang involvement.

Related: Joe Biden cherry-picks audience to promote bipartisan infrastructure deal

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Dominic Raab’s mobile number freely available online for last decade

Exclusive: Finding raises questions for security services weeks after similar revelations about PM’s number

The private mobile number of Dominic Raab, the UK foreign secretary, has been online for at least 11 years, raising questions for the security services weeks after the prime minister’s number was also revealed to be accessible to anyone.

Raab’s number was discovered by a Guardian reader using a Google search. It appears to have been online since before he became an MP in 2010, and remained after he became foreign secretary and first secretary of state – de facto deputy prime minister – in 2019.

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NFTs and me: meet the people trying to sell their memes for millions

Once, people who owned viral photos made little money from them. Now, the ‘original’ can potentially sell for an enormous sum. But are buyers savvy investors – or unwitting dupes?

The photographer Jeff McCurry’s favourite Harambe memes are the ones where the dead gorilla is in heaven, Photoshopped alongside Diana, Princess of Wales, Tupac and Muhammad Ali. “It’s like: wow,” says McCurry. “What greater spot can you be placed in? Harambe’s at the top of the hill, waiting to meet you there.”

McCurry took the photograph of the 17-year-old western lowland gorilla that went on to become a meme. In it, Harambe kneels, projecting a fearsome aura of strength, nobility and calm. A former volunteer photographer at Cincinnati zoo, McCurry was there on 28 May 2016, the fateful day a three-year-old boy climbed into the gorilla’s enclosure, forcing zookeepers to shoot Harambe dead. “It didn’t seem real at first,” says McCurry, who was a regular visitor to the zoo. “When any of your friends die, it’s hard to process. I was in shock.”

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The internet’s not all bad: how a tweet led my dad to his dream job at Costco

After being laid off during Covid, my dad set his heart on a job at Costco. I told Twitter about it – cue a social media explosion

Nearly a year after he’d been laid off because of Covid, my dad – a jubilant, always-smiling, 58-year-old Michigander best known for befriending everyone he meets – told me he wanted to go back to work.

Specifically, he wanted to work at Costco.

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Ransomware is biggest online threat to people in UK, spy agency chief to warn

GCHQ cybersecurity boss sounds alarm over extortion by hackers who are mostly based in former Soviet states

Ransomware represents the biggest threat to online security for most people and businesses in the UK, the head of GCHQ’s cybersecurity arm is to warn.

Lindy Cameron, chief executive of the National Cyber Security Centre, will say in a speech that the phenomenon, where hackers encrypt data and demand payment for it to be restored, is escalating and becoming increasingly professionalised.

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World’s biggest meat producer JBS pays $11m cybercrime ransom

Brazil-based giant paid ransom in bitcoin after ransomware attack shut down operations across world

JBS, the world’s biggest meat processor, has paid an $11m (£7.8m) ransom after a cyber attack shut down operations, including abattoirs in the US, Australia and Canada.

While most of its operations have been restored, the Brazilian-headquartered company said it hoped the payment would head off any further complications including data theft.

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Fastly says single customer triggered bug behind mass internet outage

Flaw was introduced in May and lay dormant until a customer updated their settings, firm says

An internet blackout that knocked out some of the world’s biggest websites on Tuesday was ultimately caused by a single customer updating their settings, the infrastructure provider Fastly has revealed.

A bug in Fastly’s code introduced in mid-May had lain dormant until Tuesday morning, according to Nick Rockwell, the company’s head of engineering and infrastructure. When the unnamed customer updated their settings, it triggered the flaw, which ultimately took down 85% of the company’s network.

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Half of adults in UK watched porn during pandemic, says Ofcom

Research shows PornHub has bigger audience than BBC News – and people increasingly live lives online

Half the adult population of the UK watched online pornography during the pandemic, according to a projection by Ofcom which lays bare the activities of the 26 million individuals who view adult material.

By far the most popular pornography site was PornHub, which was visited by 50% of all males and 16% of all females in the UK in September 2020 – giving the site a far larger audience than mainstream television channels such as Sky One, ITV4 and BBC News.

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Major internet outage ‘shows infrastructure needs urgent fixing’

Experts say outage shows internet services too centralised and lack resilience

One of the world’s biggest web outages should act as a “wake-up call” that internet infrastructure has become dangerously over-centralised and lacks resilience, security experts have warned.

An unexplained configuration error at a single infrastructure provider, Fastly, which handles 10% of the world’s internet traffic, was enough to render major websites and services inoperable for almost an hour on Tuesday morning.

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Apple’s new ‘private relay’ feature to be withheld in China

Privacy protection is latest effort by the company to cut down tracking of users by advertisers and other third parties

Apple’s new privacy feature designed to obscure a user’s web browsing from internet service providers and advertisers will not be available in China, Saudi Arabia or Belarus, the company has said.

It was one of a number of privacy protections Apple announced at its annual software developer conference on Monday, the latest in a years-long effort by the company to cut down on the tracking of its users by advertisers and other third parties.

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G7 plan ‘will slash UK tax revenue from US tech firms’ say experts

Global tax changes could mean Treasury loses £230m digital services tax receipts from Google, Amazon, Facebook and eBay

Experts have warned that US tech companies, including Google, Amazon and Facebook, could pay less tax in the UK and several other big economies under global reforms agreed at the weekend by the G7.

In a key stumbling block emerging days after the landmark deal, research from the TaxWatch campaign group indicates that the UK Treasury stands to lose about £230m from the taxes paid each year by four of the big US tech firms.

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Massive internet outage hits websites including Amazon, gov.uk and Guardian

Technical problem traced to network run by Fastly brings some sites down entirely

A massive internet outage has affected websites including the Guardian, the UK government’s website gov.uk, Amazon and Reddit. The issue made the sites inaccessible to many users for more than an hour on Tuesday morning.

The outage was traced to a failure in a content delivery network (CDN) run by Fastly. It began at about 11am UK time, with visitors to a huge number of sites receiving error messages including, “Error 503 service unavailable” and a terse “connection failure”.

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