Almost 6m UK households ‘struggling to pay telecoms bills’

Which? says people are cutting food and clothes spending to pay for mobile, broadband and landline

Almost 6 million UK households are struggling to pay their mobile, landline and broadband bills, with the cost of living squeeze forcing many to cut back on essentials such as food and clothes, cancel or change a service, or miss payments to stay connected.

A report from the consumer group Which? estimates that 5.7 million households have experienced at least one “affordability issue” in April, as cash-strapped homes struggle to cope with soaring bills and other costs.

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UK cybersecurity chiefs back plan to scan phones for child abuse images

Heads of GCHQ and NCSC say client-side scanning could protect children and privacy at the same time

Tech companies should move ahead with controversial technology that scans for child abuse imagery on users’ phones, the technical heads of GCHQ and the UK’s National Cybersecurity Centre have said.

So-called “client-side scanning” would involve service providers such as Facebook or Apple building software that monitors communications for suspicious activity without needing to share the contents of messages with a centralised server.

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Kosher phone dispute grips ultra-Orthodox Tel Aviv suburb

An opaque council controls smartphone access for Israel’s Haredim population, but many are making forays online anyway

Tel Aviv’s booming science and technology industry, bolstered by graduates of elite army intelligence units, has earned Israel the nickname “start-up nation”.

Yet in Bnei Brak, an ultra-Orthodox suburb just a few miles east of Tel Aviv’s skyscrapers, a vicious fight is being waged over whether smartphones are compatible with traditional Jewish law, and who should have the power to decide on internet access.

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SMS scams: mobile companies could face fines of up to $250,000 under new Australian code

New regulations require scam messages to be traced, identified and blocked and for information to be shared with authorities

Mobile phone companies could face up to $250,000 in fines for failing to comply with a new code to block SMS scam messages.

The code, registered by the Australian Communications and Media Authority (Acma) on Tuesday, will require the companies to trace, identify and block SMS scam messages, and publish information for customers on how to identify and report scams.

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Claim for £750m against Apple launched alleging battery ‘throttling’

Consumer champion Justin Gutmann alleges older iPhones made slower to cope with software updates

A consumer champion has launched a more than £750m legal claim against Apple, linked to an incident in 2017 relating to a power management tool on older iPhones.

Justin Gutmann has accused the tech giant of slowing down the performance of iPhone handsets – a process known as “throttling” – by hiding a power management tool in software updates to combat performance issues and stop older devices from shutting down suddenly.

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Catalans demand answers after Spanish spy chief confirms phone hacking

Paz Estaban told committee spyware was used on 18 Catalan activists with judicial approval, sources say

The Catalan government is calling for answers “from the highest level” after the head of Spain’s National Intelligence Centre (CNI) reportedly confirmed that 18 members of the regional independence movement were spied on with judicial approval.

The apparent admission – to a congressional committee – came two weeks after cybersecurity experts said at least 63 people connected with the Catalan independence movement had been targeted or infected with Pegasus spyware, and three days after the Spanish government said the phones of the prime minister and the defence minister had been targeted with Pegasus.

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Australian Border Force searched 822 phones in 2021 despite having no power to demand passcodes

Greens digital rights spokesperson says officers should be required to get a warrant before going through travellers’ mobile phones

Australian Border Force officials searched 822 travellers’ mobile phones in 2021, despite admitting it has no power to force arrivals to give them the passcode to their devices.

In January, Sydney software developer James told Guardian Australia that he and his partner were stopped on their return from Fiji by border force officials who asked them to write their phone passcodes on a piece of paper before taking the codes and their phones to another room to examine for half an hour. The phones were then returned and they were allowed to leave.

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Intimate or irritating: are voice notes killing the phone call?

For some generations, voice notes have replaced text messages and even phone calls. But are they the future of communication – or just plain annoying?


I lay on my bedroom carpet looking at the blue of the ceiling, feeling like I was in a teen movie. My phone buzzed and I picked it up to respond to my crush’s last text – except this time it wasn’t a text, but a voice note, a short audio file you send via Facebook, Instagram or WhatsApp. It was the first time I’d heard his voice – it was flat, low and attractive. He asked me how my day had gone. My stomach fluttered because I knew this meant he wanted to get closer to me, yet I also freaked out because there was so much pressure to get my response right.

At first, I ignored the switch in communication and started typing out a message, because I hate my voice – the way I can hear my nerves prickle through my speech, the high pitch of my intonation and the number of times I say “like”. But don’t voice notes feel so much more intimate? Hearing the subtleties of the other person’s speech, as if they were whispering in your ear – and I wanted to get closer to him. So I focused on getting comfy, and pushed the record button. In response to his “How was your day?” I started telling him about the bike I had just got. “It hurts so much on your vulva. I only lasted about 10 minutes before I limped off.”

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Israeli police find ‘legally debatable’ use of spyware by investigators

Admission follows allegations of snooping on mobile phones of protesters, politicians and criminal suspects

Israel’s national police force has found evidence pointing to improper use of spyware by its own investigators to snoop on Israeli citizens’ phones.

The announcement on Tuesday came two weeks after an Israeli newspaper reported a string of allegations that the police had used the NSO Group’s Pegasus software to surveil protesters, politicians and criminal suspects without authorisation from a judge.

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Israeli citizens targeted by police using Pegasus spyware, report claims

Investigation alleges Israeli police carried out phone intercepts without court supervision or monitoring of how data was used

The Israeli police allegedly conducted warrantless phone intercepts of Israeli citizens, including politicians and activists, using the NSO group’s controversial Pegasus spyware, according to an investigation by the Israeli business media site Calcalist.

Among those described as having been targets in the report were local mayors, leaders of political protests against the former prime minister Benjamin Netanyahu, and former government employees.

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Ten ways to take control of your smartphone

Overwhelmed by messages, notifications and distractions? You can reclaim your focus without a full digital detox

Are you in control of your smartphone or is it in control of you? Sometimes it is difficult to tell. One minute you might be using FaceTime to chat with loved ones or talking about your favourite TV show on Twitter. Next, you’re stuck in a TikTok “scroll hole” or tapping your 29th email notification of the day and no longer able to focus on anything else.

We often feel like we can’t pull ourselves away from our devices. As various psychologists and Silicon Valley whistleblowers have stated, that is by design.

Becca Caddy is the author of Screen Time: How to Make Peace With Your Devices and Find Your Techquilibrium (Blink, £14.99). To support the Guardian and Observer order your copy at guardianbookshop.com. Delivery charges may apply

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‘I wanted the focus to be on their smiles’: Brunel Johnson’s best phone picture

The London-born photographer on his image of Gambian football fans

There’s a strong Premier League following in the Gambia: just like Brunel Johnson, 14-year-old Musa is an Arsenal fan. The London-born photographer was on his way to lunch when he noticed the teen, in his favourite football shirt, huddled with friends. They were on the grounds of Spot Academy, watching game highlights on one of the older kids’ phones.

Brunel had been living alongside the boys for two weeks, documenting the work of the charity, which serves as a community school while providing boarding places for orphans. He’d left his digital camera in his room and knew the moment would pass if he went back for it. So he reached for his iPhone. The photograph’s angle was a spur-of-the-moment decision, chosen simply to fit as many faces in as possible; he added the black and white “Noir” filter later.

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The 20 best gadgets of 2021

From smartphones to folding skis, the year’s top gizmos selected by tech experts from the Guardian, iNews, TechRadar and Wired

Cutting-edge tech is often super-expensive, difficult to use and less than slick. Not so for Samsung’s latest folding screen phones. The Z Fold 3 tablet-phone hybrid and Z Flip 3 flip-phone reinventions are smooth, slick and even water-resistant, packing big screens in compact bodies. The Fold might be super-expensive still, but the Flip 3 costs about the same as a regular top smartphone, but is far, far more interesting. Samuel Gibbs

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After sex and on the toilet: why we can’t put our phones down – but we really, really should

A new survey has found that nowhere is sacred for a society of phone addicts, not even weddings and funerals

Age: Fresh out of the poll oven. A new one, of 1,098 American adults by the games website Solitaired, finds we use our phones all the time and everywhere.

No way! People are addicted to phones? I honestly had no idea … Hey, less of the sarcasm. You might not realise the extent of it. Nowhere or no occasion is sacred.

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iPhone 13 Pro Max review: Apple’s heavyweight super phone

Top-priced, big screen, two-day battery life and cracking cameras – but just too heavy to beat the best

Apple’s latest super-sized smartphone is a beast in all directions, but is bigger really better?

The iPhone 13 Pro Max is Apple’s most expensive smartphone, starting at £1,049 ($1,099/A$1,849) – at least £100 more than other models. With the same chips, software, design and camera as the regular sized 13 Pro, size is the key differentiator.

Screen: 6.7in Super Retina XDR with ProMotion (120Hz OLED) (458ppi)

Processor: Apple A15 Bionic

RAM: 6GB

Storage: 128, 256, 512GB or 1TB

Operating system: iOS 15.1

Camera: Triple 12MP rear cameras with OIS, 12MP front-facing camera

Connectivity: 5G, wifi 6, NFC, Bluetooth 5, Lightning, ultra wideband and GNSS

Water resistance: IP68 (6 metres for 30 mins)

Dimensions: 160.8 x 78.1 x 7.7mm

Weight: 240g

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The dawn of tappigraphy: does your smartphone know how you feel before you do?

Tech companies are seeking to analyse data on the way we tap, scroll, text and call to monitor our mental health – with potential consequences for privacy and healthcare

We all fear our smartphones spy on us, and I’m subject to a new type of surveillance. An app called TapCounter records each time I touch my phone’s screen. My swipes and jabs are averaging about 1,000 a day, though I notice that’s falling as I steer shy of social media to meet my deadline. The European company behind it, QuantActions, promises that through capturing and analysing the data it will be able to “detect important indicators related to mental/neurological health”.

Arko Ghosh is the company’s cofounder and a neuroscientist at Leiden University in the Netherlands. “Tappigraphy patterns” – the time series of my touches – can, he says, confidently be used not only to infer slumber habits (tapping in the wee hours means you are not sleeping) but also mental performance level (the small intervals in a series of key-presses represent a proxy for reaction time), and he has published work to support it.

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Apple iPhone 13 mini review: still the boss of small phones

Mini model trounces competition with great camera and performance, but isn’t the best iPhone for the year

The iPhone 13 mini takes what’s great about the full-size iPhone 13 and squeezes it into a body not much larger than the iPhone 5S without cutting back on features or power.

The smallest of Apple’s 2021 lineup costs £679 ($699/A$1,199), sitting above the £389 iPhone SE and below the £779 iPhone 13.

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Apple may cut iPhone 13 production by millions as US warns of Christmas shortages

Shares in Apple fall as global chip shortage and supply chain issues prompt White House to admit there could be empty shelves during festive season

Apple may slash the number of iPhone 13s it will make this year by up to 10m because of a shortage of computer chips amid a worldwide supply chain crunch that led the White House to warn that “there will be things that people can’t get” at Christmas.

Apple was expected to produce 90m units of the new iPhone models this year but has told its manufacturers that the number would be lower because chip suppliers including Broadcom and Texas Instruments were struggling to deliver components, Bloomberg reported on Tuesday.

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iOS 15 release: everything you need to know about Apple’s big update

Free software upgrades for iPhone, iPad and Watch improve notifications, Safari, FaceTime and more due for release

Apple plans to release software updates for its iPhone, iPad and smartwatch on Monday, which will add new features for compatible devices.

Announced at the firm’s developer conference in June, iOS 15, iPadOS 15 and WatchOS 8 bring new ways to deal with notifications, tools to keep work and home life separate, the ability to FaceTime video call with non-Apple users and more.

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Apple still reliant on one core product as it nudges $3tn hurdle

The iPhone maker may be set to break market records, but it’s starting to look more and more like a one-gadget pony

If Apple is to become the world’s first three-trillion-dollar company, the iPhone will play a key role in that feat. The tech firm unveils the latest iteration of its signature product on Tuesday, and the success of the iPhone 13 will determine how quickly Apple goes from its current market capitalisation of just under $2.5tn (£1.8tn) to $3tn.

“We believe Apple is on a trajectory to hit $3tn by early 2022 and the iPhone 13 will be a lynchpin of growth,” says Dan Ives of investment firm Wedbush Securities.

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