GWR train fitted with F1 tech for two-month superfast wifi trial

Tryout of system, which switches between signals from 5G masts to low Earth-orbit satellites, could lead to wider rollout

Train wifi in the UK, long a source of frustration for passengers, is about to get radically faster – for a lucky few at least.

A two-month trial has begun on one Great Western Railway (GWR) train, fitted with technology from Formula One that switches between the signals from 5G masts to low Earth-orbit satellites to provide almost seamless, superfast wifi.

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BT ‘considering low-cost mobile brand’ as Revolut and Monzo plan launches

Move into budget market could involve creating new brand in-house or buying virtual network operator

BT is reportedly considering the launch of new a low-cost mobile brand, as the telecoms group explores ways to compete with new rivals in the market including the fintech companies Revolut and Monzo.

The group is exploring options to enter the budget market, which could involve creating a new brand in-house or buying an existing virtual network operator, according to the Financial Times.

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Vodafone outage: thousands of broadband and mobile users report problems

Company apologises and says network ‘recovering’ after many customers say there were unable to access services

Tens of thousands of Vodafone customers in the UK have reported they could not access services including the internet and making mobile phone calls.

Consumers started reporting problems on the website of the outage monitor Downdetector from about 3pm on Monday.

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The government’s promised triple zero ‘custodian’ not yet staffed more than a year after previous Optus outage

Consumer advocacy bodies and Greens say Labor failed to act fast enough to prevent last week’s outage linked to multiple deaths

An independent manager of the triple-zero emergency system has not yet been staffed by the federal government, despite it being a key recommendation of the review into Optus’s last emergency outage.

The communications minister, Anika Wells, said she wanted to “fast track” that process and others rising out of the latest debacle from the maligned telco, but consumer advocacy bodies and the Greens are critical the government has not worked quicker. Calls are growing for Optus to face multimillion-dollar fines even higher than the penalties from a similar incident in 2023.

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Optus will face ‘significant consequences’ for triple zero failure linked to deaths, minister says

Communications minister Anika Wells says telco has ‘no excuses here’ after last week’s outage linked to three deaths across two states

The federal government has promised Optus will “suffer significant consequences” after multiple deaths were recorded during the telco’s triple zero outage, with major financial penalties likely.

The communications regulator said it wasn’t informed of the outage by Optus until hours after it had been resolved – and that the company had provided “inaccurate” information.

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‘Abhorrent behaviour’: calls for Optus to face stiff penalties after triple-zero outage deaths

Senior politicians condemn telco, with Coalition urging broader investigation into emergency network ahead of bushfire season

Pressure is mounting on the Albanese government to ensure stiff penalties for Optus over the service outage that has now been linked to at least four deaths, as the federal minister for emergency management blasted the telco as “absolutely disgraceful”.

A botched firewall update at 12.30am on Thursday blocked hundreds of calls to triple zero in South Australia, Western Australia and the Northern Territory.

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‘Incompetent’: SA premier slams Optus as eight-week-old baby among three who died when triple zero calls failed

Peter Malinauskas criticised the telco for its communications after two people in South Australia and one in Western Australia died during the network upgrade

The South Australian premier has said he’s never witnessed “such incompetence” from an Australian communications company after an eight-week-old baby was among three people who died during a botched Optus network upgrade.

Optus chief executive Stephen Rue admitted on Friday that the upgrade, which prevented people from making triple-zero calls the day before, impacted up to 600 households in South Australia, Western Australia and the Northern Territory.

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UK phone retailers lock shop doors while trading to tackle rising thefts

Exclusive: Companies considering use of ‘kill switches’ to disable stolen devices after 967% increase in theft incidents

Mobile phone retailers are locking their doors during trading hours and considering using “kill switches” to disable stolen devices, as incidents of theft increase more than ninefold in some high streets due to organised crime.

VodafoneThree, which operates the largest retail network with 650 stores across the UK, has experienced a 967% increase in theft incidents in the first half of this year compared with the same period in 2024.

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Vodafone terminates contracts of 12 franchisees who joined £120m lawsuit

Telecoms group says it strongly refutes claim by 62 franchisees that it ‘unjustly enriched’ itself at their expense

Vodafone has terminated the contracts of 12 franchisees who have continued running the brand’s high street stores while also being part of a £120m high court claim against the telecoms group.

The legal case was launched in December, when 62 franchisees claimed Vodafone had “unjustly enriched” itself at the expense of scores of vulnerable small business owners by slashing commissions to franchisees operating the mobile phone company’s retail outlets.

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BT considers takeover move for struggling rival TalkTalk

TalkTalk has been hit by financial difficulties and customer exodus but it is thought no approach has been made

BT is weighing up a potential takeover of the rival telecoms and broadband company TalkTalk, which is struggling amid financial difficulties and a customer exodus.

The UK’s biggest broadband provider is understood to have discussed the strategic possibility of buying TalkTalk. However, it is understood no approach has been made or talks held with TalkTalk, and that bankers have not been asked to draw up takeover plans.

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No change needed: campaigner saves his last local phone box

BT had planned to remove the familiar red kiosk in rural Norfolk until 89-year-old Derek Harris intervened

An 89-year-old man has won his battle to save the last remaining phone box in a village in East Anglia.

Derek Harris learned in January that BT was planning to remove the K6-style box in Sharrington, Norfolk, where he has lived for 50 years.

Harris and his fellow campaigners argued it was “an iconic heritage asset” and a vital asset to the community, due to the poor mobile signal in the rural area and North Norfolk having the highest proportion of older residents in England and Wales.

On Monday, BT informed Harris it had decided not to withdraw the payphone.

In a letter, the company said: “Given the poor mobile service in the area and the significant number of calls made from this payphone, it is clear that it serves an important function for the community. Therefore, we are withdrawing it from the removal programme.

“We understand the importance of maintaining reliable communication options, especially in areas where mobile service is lacking. The payphone has proven to be a vital resource for residents, ensuring that they have access to emergency services and can stay connected.

“Our decision reflects our commitment to supporting the community’s needs and ensuring that essential services remain accessible.”

Harris was born in 1935, the same year that the K6 style of red phone box was designed by Sir Giles Gilbert Scott. It went into production in 1936, becoming a familiar sight across the UK in just a few years.

Linda Jennings, from Brinton and Sharrington parish council, said: “It’s fantastic, the ‘normal man’ has won over the big company. We are all very pleased. It’s really good that BT has backed down.

“The mobile phone signal is really poor, it’s a lifeline for people. If you can’t get a signal there, you need these phone boxes. We have a parish council meeting on Thursday, Derek will get a big pat on the back.”

Last month, Harris told the Guardian of the need for the phone box to remain.

“We live next to perhaps the most beautiful part of Norfolk, the tranquil Glaven Valley with a pure chalk stream running through it,” he said. “It attracts ramblers, walkers, the lot, and everyone knows that there’s a working kiosk.”

In the event of an emergency and the mobile network being down, he added, “Wouldn’t it be awful if someone said: ‘If only they had kept that working kiosk’?

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Many Americans’ cellphone data being hacked by China, official says

Cyber-espionage group ‘Salt Typhoon’ targeting ‘at least’ eight US telecom and telecom infrastructure firms

A large number of Americans’ metadata has been stolen in the sweeping cyber-espionage campaign carried out by a Chinese hacking group dubbed “Salt Typhoon”, a senior US official told journalists on Wednesday.

The official declined to provide specific figures but noted that China’s access to America’s telecommunications infrastructure was broad and that the hacking was ongoing.

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Two telecoms cables in Baltic Sea severed, raising suspicions of sabotage

Outages include 1,200km link between Germany and Finland and 218km cable between Lithuania and Sweden

Two undersea fibre-optic communications cables in the Baltic Sea, including one linking Finland and Germany, have been severed, raising suspicions of sabotage by bad actors.

The episode on Monday recalled other incidents in the same waterway that authorities have probed as potentially malicious, including damage to a gas pipeline and undersea cables last year and the 2022 explosions of the Nord Sea gas pipelines.

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Optus fined $12m after thousands could not call triple zero during 2023 outage

Australian Communications and Media Authority says telco did not check welfare of 369 people who tried to make a call while lines were down

Optus has paid a $12m fine over its mobile network outage last year that resulted in more than 2,000 people being unable to make triple zero calls.

One year ago on Friday, a routine software upgrade to Optus’s mobile network brought down the service for 14 hours across the country for the company’s 10 million customers.

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Taiwan to have satellite internet service as protection in case of Chinese attack

Coverage with UK-European provider will be in place by end of month, says island’s main telecoms company

Taiwan is expected to have access to low earth orbit satellite internet service by the end of the month, a step the government says is crucial in case a Chinese attack cripples the island’s communications.

The forthcoming service is via a contract between Taiwan’s main telecoms company, Chunghwa, and a UK-European company, Eutelsat OneWeb, signed last year, and marks a new milestone in Taiwan’s efforts to address technological vulnerabilities, particularly its internet access, after attempts to get access to Elon Musk’s Starlink service collapsed.

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Tory donor Lycamobile handed winding-up order from HMRC amid tax dispute

Pay-as-you-go simcard seller often filed late returns, had accounts queried by auditors and was embroiled in eight-year VAT battle

Lycamobile, a telecoms company that has given more than £2m to the Conservative party, has been issued with a winding-up petition by HM Revenue and Customs, amid a long-running VAT dispute.

The company, founded by businessman Allirajah Subaskaran in 2006, sells pay-as-you-go sim cards that are popular with low-paid workers wanting to make cheap phone calls to family overseas, as well as in the UK.

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Ex-BT boss pockets £3.7m final pay deal as group plans to axe 55,000 jobs

Philip Jansen announced sweeping job cuts during same financial year covered by pay and bonus package

BT’s former chief executive Philip Jansen has been awarded his largest pay and bonus package, a £3.7m reward for the same year in which he announced plans to cut 55,000 jobs at the telecoms company by 2030.

The pay deal for Jansen, who was nicknamed Food Bank Phil after the company set up a “community pantry” for call centre staff struggling to make ends meet, was revealed in BT’s latest annual report.

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Shutdown of 3G networks a ‘health and safety issue’ for some regional Australians

Telcos promised no loss of coverage but farmers outside official coverage areas fear their lifeline will turn off

Stacey Storrier was told she was “lucky” that she received mobile phone service at her home in the New South Wales Riverina region.

But when Telstra’s 3G network is switched off on 30 June, that luck will run out.

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Vodafone to sell Italian business to Swisscom for €8bn

UK telecoms group says some of proceeds will be returned to investors via share buybacks

Vodafone is selling its Italian business to Swisscom for €8bn (£6.8bn) cash and plans to return €4bn to shareholders.

The telecoms company said it had reached an agreement to sell Vodafone Italy as part of wider plans to streamline its European operations and that some of the proceeds would be returned to investors via share buy-backs. Vodafone will continue to provide certain services to Swisscom for up to five years as part of the transaction.

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Telstra apologises to family of Victorian who died during triple zero outage

Government says regulator is looking into the disruption which prevented more than 100 calls being transferred to emergency services

Telstra has apologised for a technical issue that meant Australians were not able to speak to trained triple zero call takers for more than an hour.

The telecommunications giant issued the apology to people who were unable to make phone calls to triple zero for more than an hour on Friday morning.

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