Ofcom investigating BT after disruption to 999 emergency call service

Telecoms firm, which manages 999 phone system, says it will publish findings of own inquiry on Thursday

The communications watchdog has launched an investigation into BT after technical faults hit the 999 emergency call service on Sunday.

Ofcom said it would look into the incident to find out whether the telecoms company failed to comply with its regulatory duties. Police forces, ambulance services and fire and rescue services across the UK asked people not to phone 999 on Sunday morning due to a “technical fault”.

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Online safety bill: changes urged to allow access to social media data

Campaigners say bill in ‘serious peril’ of passing without powers to make platforms more transparent

Online safety experts will struggle to sound the alarm about harmful content if landmark legislation does not allow independent researchers to access data from social media platforms, campaigners have warned.

The government is being urged to adopt amendments to the online safety bill enabling researchers to access platform data in order to monitor harmful material. Access would be overseen by Ofcom, the communications watchdog, and would protect user privacy.

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Stop UK mobile and broadband firms ‘lining their pockets’, urge consumer experts

Companies facing backlash amid warning of mid-contract price rises of up to 17% during cost of living crisis

Britain’s telecoms regulator is being urged to intervene over concerns that mobile and broadband operators are “lining their pockets” with £2.2bn of above-inflation price rises during the cost of living crisis.

While ministers have urged employees to show pay restraint, the mobile phone and broadband firms are facing a consumer backlash as they announce record price increases.

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Tech bosses face jail if children not kept safe online after UK parliament deal

Rebel Tories drop amendment after ministers agree to make managers criminally liable for persistent breaches of duty of care

Tech executives whose platforms persistently fail to protect children from online harm will face criminal charges after ministers reached a deal with Conservative backbenchers.

Rishi Sunak was facing the prospect of defeat in a Commons vote on Tuesday after a rebel amendment to the online safety bill won opposition support. However, supporters have now withdrawn the amendment after the government agreed to change the legislation.

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Sky could lose £150m a year from plan to relax ad limits on UK’s free-to-air TV

Ofcom reviews longstanding rules that allow pay-TV companies more ad minutes than public service rivals

The pay-TV provider Sky could lose as much as £150m a year in TV advertising revenue from proposals aimed at enabling the UK’s biggest free-to-air broadcasters to make more money and better compete with streaming services.

The broadcasting regulator, Ofcom, is reviewing historical rules that restrict the UK’s public service broadcasters (PSBs) – ITV, Channel 4 and Channel 5 – from running as many minutes of advertising on their main channels as rivals such as Sky are allowed.

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French regulator called on to withdraw licence allowing CGTN to broadcast from London

Chinese state broadcaster transmits from Chiswick studio despite Ofcom revoking UK licence last year

France’s media regulator is under pressure to withdraw a licence that allows the Chinese state broadcaster to beam its programmes across Europe from a studio in west London.

Ofcom revoked the organisation’s licence to transmit in the UK last year but the China Global Television Network (CGTN) was able to continue broadcasting following authorisation from the French authority.

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Social media firms face big UK fines if they fail to stop sexist and racist content

Revised online safety bill proposes fines of 10% of revenue but drops harmful communications offence

Social media platforms that breach pledges to block sexist and racist content face the threat of substantial fines under government changes to the online safety bill announced on Monday.

Under the new approach, social media sites such as Facebook and Twitter must also give users the option of avoiding content that is harmful but does not constitute a criminal offence. This could include racism, misogyny or the glorification of eating disorders.

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Broadband customers face up to 14% hike in bills, warns Which?

BT customers face £113 rise as providers such as EE and TalkTalk prepare controversial ‘inflation-plus’ mechanism

Broadband bills could surge by as much as £113 next year if a number of the UK’s biggest telecoms firms push ahead with inflation-busting price increases next spring, says consumer watchdog Which?

Many of the country’s main internet providers – including the largest player BT, along with TalkTalk, EE, Plusnet and Vodafone – use a mechanism to increase the cost of bills annually by the rate of inflation as measured by the consumer prices index (CPI) in January, plus 3.9%.

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BBC staff to publish damning report on planned merger of news channels

Exclusive: internal concerns raised over effect of proposals as broadcaster seeks to make £500m in savings

The BBC’s plan to merge its two rolling news channels could suffer a setback this week when staff publish a damning report that claims the move will have a negative effect on news coverage across BBC radio, TV and online.

The corporation is also braced for the regulator, Ofcom, to make a key announcement about the proposal, while some charities have already aired their concerns.

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Almost 6m UK households ‘struggling to pay telecoms bills’

Which? says people are cutting food and clothes spending to pay for mobile, broadband and landline

Almost 6 million UK households are struggling to pay their mobile, landline and broadband bills, with the cost of living squeeze forcing many to cut back on essentials such as food and clothes, cancel or change a service, or miss payments to stay connected.

A report from the consumer group Which? estimates that 5.7 million households have experienced at least one “affordability issue” in April, as cash-strapped homes struggle to cope with soaring bills and other costs.

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Ofcom may extend TV ad breaks in review of broadcasting rules

Regulator says it may change ad rules in light of growing competition from online streaming platforms

Ofcom has said it may extend the time and frequency allowed for advertising breaks on UK television as part of a review of broadcasting rules.

The regulator said it would consider changing advertising regulations amid market developments including the increasing influence of online streaming services.

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UK watchdog will have power to impose huge fines on big tech firms

According to the government, Digital Markets Unit will protect small businesses and consumers

A new tech watchdog will be given the power to impose multibillion-pound fines on major firms such as Google and Facebook if they breach rules designed to protect consumers and businesses.

The Digital Markets Unit (DMU) will protect small businesses from predatory practices and will give consumers greater control over how their data is used, the government said.

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Michael Grade confirmed as Ofcom chair despite MPs’ warning

Former BBC chair will lead watchdog even though report said his knowledge of social media and online safety clearly lacked depth

Michael Grade has been confirmed as chair of the communications watchdog despite MPs warning that he has a “clear lack of depth” of knowledge about social media and online safety.

The former BBC chair will lead Ofcom, which will play a key role in regulating large social media platforms and search engines in the UK, as the body charged with implementing the landmark online safety bill. However, the digital, culture, media and sport committee said on Friday that it was concerned by Lord Grade’s admission this week that he does not use social media but is aware of how it works thanks to his children.

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UK politics: Public must be told if Carrie Johnson fined for breaking lockdown rules, says Starmer – live

Latest updates: the Labour leader suggests it is in the public’s interest if the prime minister’s wife is fined over Partygate

Clive Efford (Lab) is asking the questions now.

Q: You have expressed strong views in the past. Is that a problem?

I described the licence fee as regressive. I didn’t think that was an opinion, I thought that was a statement of fact, actually.

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Michael Grade emerges as favourite to become new Ofcom chair

Culture secretary Nadine Dorries is expected to decide who will oversee UK media regulator this week

Michael Grade has emerged as the favourite to become the next Ofcom chair, with the culture secretary expected to make a final decision this week on who will oversee the UK’s media regulator.

Appointing the veteran media executive and Tory politician as boss of the organisation would end a chaotic and embarrassing appointment process. The search has taken almost two years as a result of a series of botched attempts to hand the role to former Daily Mail editor Paul Dacre.

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Frances Haugen to testify to MPs about Facebook and online harm

Whistleblower and critic of Mark Zuckerberg will give evidence to MPs scrutinising online safety bill

The Facebook whistleblower is to give evidence to MPs and peers scrutinising the online safety bill, amid calls for a toughening up of the landmark legislation.

Frances Haugen has triggered a deep crisis at Mark Zuckerberg’s social media empire after she released tens of thousands of internal documents detailing the company’s failure to keep its users safe from harmful content. On Monday Haugen, 37, will testify in person at the joint committee scrutinising the draft online safety bill, a piece of legislation that places a duty of care on social media companies to protect users – with the threat of substantial fines if they fail to do so.

In the UK and Ireland, Samaritans can be contacted on 116 123 or email jo@samaritans.org or jo@samaritans.ie. In the US, the National Suicide Prevention Lifeline is 1-800-273-8255. In Australia, the crisis support service Lifeline is 13 11 14. Other international helplines can be found at www.befrienders.org.

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Half of adults in UK watched porn during pandemic, says Ofcom

Research shows PornHub has bigger audience than BBC News – and people increasingly live lives online

Half the adult population of the UK watched online pornography during the pandemic, according to a projection by Ofcom which lays bare the activities of the 26 million individuals who view adult material.

By far the most popular pornography site was PornHub, which was visited by 50% of all males and 16% of all females in the UK in September 2020 – giving the site a far larger audience than mainstream television channels such as Sky One, ITV4 and BBC News.

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Fears of ‘feeding frenzy’ against BBC after Diana interview backlash

Ex-chair of BBC Trust warns criticism could lead to ‘destroying something it would be impossible to recreate’

A former chair of the BBC Trust has warned against the “feeding frenzy” engulfing the corporation as ministers said they would look at how it is governed in the wake of damning findings about its 1995 interview with Diana, Princess of Wales.

As the broadcaster faced further searching questions over its handling of the crisis, Sir Michael Lyons, who chaired its then governing body from 2007 until 2011, said there was a danger of destroying something that “would be impossible to recreate”.

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Indian news channel fined in UK for hate speech about Pakistan

Ofcom imposes £20,000 penalty on Republic TV for ‘highly pejorative’ comments on talk show

A rightwing Indian news channel known for its strong pro-government stance and firebrand host has been fined by the UK regulator Ofcom for broadcasting hate speech about Pakistan.

Republic TV was fined £20,000 for airing a segment on its UK service, which conveyed the view that all Pakistani people are terrorists, including “their scientists, doctors, their leaders, politicians […] Even their sports people”.

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Hardline BBC critics reportedly offered top media roles

Former Daily Mail editor could head Ofcom, while ex-Daily Telegraph editor considers BBC chairman job

Boris Johnson is reported to have offered jobs at the head of two of Britain’s most important media organisations to two outspoken critics of the BBC.

Paul Dacre, former editor of the Daily Mail, has been asked to run the national broadcasting regulator, Ofcom, while Lord Moore, the former editor of the Daily Telegraph and biographer of Margaret Thatcher, is believed to be considering accepting the role of chairman of the BBC.

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