CEOs told to ‘think before they tweet’ after Just Eat spat with Uber

Boss’s Twitter rant against Uber Eats risks backfiring, as experts warn online outbursts can damage companies’ reputation

Chief executives are being warned to “think twice before they tweet” after the boss of takeaway company Just Eat Takeaway was told his Twitter spat with Uber threatened to undermine the firm’s reputation.

Jitse Groen this week became the latest in a growing list of chief executives to be rebuked by customers, investors and even regulators over ill-judged tweets.

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‘Please explain what OG means’: delight as Fiji politician discovers Twitter

Pio Tikoduadua, president of the opposition National Federation Party, has won praise and followers with his faltering attempts to understand social media

A leading opposition MP from Fiji is delighting new social media followers with his wide-eyed discovery of Twitter, even as the country is experiencing heightened political tensions.

Pio Tikoduadua, who is the president of the National Federation Party, announced on Monday that while his Twitter account had been created a while ago, it had been run by his staff until now.

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Donald Trump returns to social media with glorified blog

Ex-president unveils retro webpage featuring series of statements resembling blogposts ahead of Facebook oversight board’s decision on his suspension

Banned by Facebook and Twitter, Donald Trump has gone back to the future with an online communication tool that might be described as a glorified blog.

His retro webpage, billed “From the Desk of Donald J Trump”, appears at DonaldJTrump.com/desk and features a small photo of the 45th president writing in a book on his desk.

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Substack: how the game-changer turned poacher

It started as a newsletter platform for unknown writers. Now it is becoming a media giant in its own right – with many of the problems it was supposed to avoid

Isabelle Roughol was done with her day job at LinkedIn and was ready to start something of her own. She quit in early 2020 and launched Borderline, a podcast and newsletter aimed at “defiant global citizens”, and to help her build it she became an early user of a new online service: Substack.

Substack has marketed itself aggressively to people such as Roughol as a new type of tech company, one that will let writers build their own brands and communities. The company offers software to help people set up free or paid-for newsletters and promises the people creating them that they can write what they want and that they own their own mailing list and can take it with them if they leave.

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Facebook and Twitter say Australia wants to give regulator too much power in bid to combat online bullying

The social media giants raise concerns about the eSafety commissioner’s investigative powers and lack of oversight

Facebook and Twitter have raised concern controversial new legislation aimed at curbing bullying and governing online activity will give Australia’s eSafety commissioner too much power over speech online with little oversight.

The online safety bill, introduced into parliament last week, is aimed at giving a broad range of powers to the eSafety commissioner to target bullying and harassment online, extending existing powers protecting children from online bullying to adults, as well as powers over abhorrent violent and terrorist material and adult content online and on social media in Australia.

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Twitter to launch paid ‘super follow’ function that lets users charge for content

Social media network also announces ‘Spaces’, a Clubhouse competitor that lets users participate in audio chats

Twitter has announced it will launch a “super follow” feature, which lets users charge followers for access to exclusive content, later this year.

The move comes as Twitter is branching out from advertising to find more ways to make money — both for itself and for its most prolific users.

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Von der Leyen: big tech firms need to be reined in despite Trump’s exit

Internet giants that spread hate speech and conspiracy theories should face ‘democratic limits’, says European commission president

The end of Donald Trump’s tenure in the White House was celebrated by the EU’s Ursula von der Leyen on Wednesday, as she warned that the former US president’s rise highlighted the need to confront the internet giants who helped him spread “conspiracy theories and fake news”.

The European commission president spoke of her relief at Trump’s departure, but warned that the outgoing leader’s movement still existed, and that the digital platforms used to spread hate needed to be tackled.

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When film stars attack: Russell Crowe’s reaction to criticism could set a trend

The actor’s unexpected response to a complaint about an 18-year-old film could pave the way for big-name actors to personally insult Twitter users

One of the most surprising new avenues to have formed for celebrities over the course of the pandemic has been Cameo. For the uninitiated, Cameo is a service where celebrities can create personalised messages for their fans. For £75, Hodor from Game of Thrones will wish you a happy birthday or – if you have £750 lying around – Richard Dreyfuss will put on a Jaws shirt and struggle to pronounce your name.

But maybe this isn’t enough for you. Maybe you want to find direct engagement, with a much bigger star than Cameo offers, and for free. If that’s the case, I can heartily endorse not liking a Russell Crowe movie. Because, even if it takes him a while, Crowe will do his best to respond to your criticism. And if you’re really lucky, he’ll sound like an out-of-touch bus stop crackpot in the process. Here’s what happened.

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Twitter suspends 70,000 accounts sharing QAnon content

The network said it acted after ‘violent events in Washington’ when a pro-Trump mob stormed the US Capitol

Twitter has said it has suspended more than 70,000 accounts since Friday that were primarily dedicated to sharing QAnon content as the social media site continued to crack down on content after supporters of Donald Trump stormed the US Capitol.

“Given the violent events in Washington DC, and increased risk of harm, we began permanently suspending thousands of accounts that were primarily dedicated to sharing QAnon content on Friday afternoon,” Twitter said in a blog late on Monday.

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Feed your soul: the 31-day literary diet for January

Looking for a more positive new year resolution? From a Shirley Jackson short story to Chimamanda Ngozi Adichie’s 30-minute Ted talk, nourish your mind with our one-a-day selection of literary treats

Our revels now are ended and January looms, with its exhortations to get fit, lose weight, dry out. So here’s a radical alternative diet: instead of depriving yourself, how about making it a month of treats – but feeding your brain instead of your face? Our one-a-day calendar will take you into magical realms of poetry and prose, argument and imagination. It will transport you to some places you always wanted to explore, but couldn’t find the time, and to others you never knew existed, where you will find strange and wonderful things.

In fact, this calendar very nearly didn’t happen because I kept disappearing down rabbit-holes so deep and fascinating that, had I been the white rabbit himself, someone would have had to drag me out by the ears. Some entries – such as John Huston’s film of Malcolm Lowry’s mescal-fuelled modernist masterpiece Under the Volcano (20 January) – come with the authority of a full year’s leisurely burrowing (it is among the BFI’s list of 100 great films to watch on Netflix and Amazon Prime, which was a comfort and joy through lockdown, and is handily still being updated).

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Joe Biden won’t inherit Trump’s millions of Twitter followers

Move marks a departure from past practice as in 2017 Twitter transferred followers of Obama administration accounts to Trump

Joe Biden will not inherit Donald Trump’s millions of followers on the official president of the United States and White House Twitter accounts when he assumes the presidency, marking a departure from past social media practice, the Democratic president-elect’s team said on Tuesday.

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Fleets: Twitter launches disappearing tweets tool worldwide

Concern among some users that Fleet feature, similar to stories on Snapchat and Instagram, creates opportunities for online harassment

Twitter has launched a new feature worldwide called ‘fleets’: tweets that disappear after 24 hours, similar to the stories feature on Snapchat and Instagram.

Twitter has previously announced its plan for these ephemeral tweets, dubbed “fleets”, and tested the feature in Brazil, Italy, India, and South Korea.

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Steve Bannon banned by Twitter for calling for Fauci beheading

Former Trump adviser falls foul of Twitter rules with ‘heads on pikes’ comments

Twitter has banned the account of the former Donald Trump adviser and surrogate Steve Bannon after he called for the beheading of Dr Anthony Fauci and the FBI director, Christopher Wray, and the posting of their heads outside the White House as a “warning”.

Speaking on his podcast, the War Room, which was distributed in video form on a number of social media outlets, the far-right provocateur appeared to endorse violence against Wray and the US’s most senior infectious diseases expert.

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Exclusive: Saudi dissident warned by Canadian police he is a target

Omar Abdulaziz, who was close to murdered journalist Jamal Khashoggi, told of threat posed by Saudi Arabia

A prominent Saudi dissident who is living in exile in Canada said he was recently warned by Canadian authorities that he was a “potential target” of Saudi Arabia and that he needed to take precautions to protect himself.

Omar Abdulaziz, a 29-year-old activist who had a close association with Jamal Khashoggi, the murdered Washington Post journalist, told the Guardian that he believed he was facing a threat to his safety and that the Canadians had credible information about a possible plan to harm him.

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Trump retweets video of Biden labelled by Twitter as ‘manipulated media’

Edited footage, first tweeted by president’s social media director, makes it look like Biden inadvertently backed Trump’s re-election

The first video to be labelled by Twitter as “manipulated media” was tweeted by Donald Trump’s social media director and retweeted by the president himself.

Dan Scavino tweeted the footage on Saturday, mistakenly saying it came from a speech by Joe Biden in St Louis, Missouri. In fact, the former vice-president and Democratic frontrunner was speaking in Kansas City. It was also edited to make it look like Biden had inadvertently backed Trump’s re-election.

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Selfies, influencers and a Twitter president: the decade of the social media celebrity

From Gyneth Paltrow to Trump, today’s stars speak directly to their fans. But are they really controlling their message?

I have a friend, Adam, who is an autograph seller – a niche profession, and one that is getting more niche by the day. When we met for breakfast last month he was looking despondent.

“Everyone takes selfies these days,” he said sadly, picking at his scrambled eggs. “It’s never autographs any more. They just want photos of themselves with celebrities.”

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