Between Two Worlds review – Juliette Binoche goes undercover in the gig economy

Emmanuel Carrère’s drama – based on Florence Aubenas’s bestseller Le Quai de Ouistreham – fails to probe fully the injustices faced by low-paid workers

Novelist and film-maker Emmanuel Carrère has contrived this earnestly intentioned but naive and supercilious drama about poverty and the gig economy, starring a tearful Juliette Binoche. It is adapted from the French non-fiction bestseller Le Quai de Ouistreham from 2010 by investigative journalist Florence Aubenas, published in the UK under the title The Night Cleaner.

In it, Aubenas describes her experiences “going undercover” and working in the brutal world of cleaning in Caen in northern France, where desperate applicants have to burnish their CVs with fatuous assurances about how passionate they are about cleaning, in return for dehumanising work with pitiful pay, grisly conditions and no job security. The grimmest part of the work is scrubbing lavatories and cleaning cabins on the ferry between Ouistreham and Portsmouth. The book is in the undercover tradition of George Orwell’s Down and Out in Paris and London, Barbara Ehrenreich’s Nickel and Dimed and Polly Toynbee’s Hard Work: Life in Low-Pay Britain.

Perhaps what might have been valuable would have been a documentary fronted by Aubenas herself, about what has and hasn’t been achieved for gig workers in France since her book came out – or, arguably, a Loachian fiction based on the real lives of these workers. What Carrère has done is create a drama in which it is the fictionalised Aubenas who is the centre of an imagined gallery of toughly courageous workers – her new best friends. The real dramatic crisis comes with Aubenas’s awful dilemma when she has to confess to them she has been fibbing all this time, and using their lives as raw material for her book, which she will write as soon as she returns to her wealthy and fashionable life in Paris. Some of her soon-to-be-jettisoned pals will forgive her when they see how important her book is. Some may not.

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‘More than a job’: the meal delivery co-ops making the gig economy fairer

Across Europe, worker-led delivery collectives are springing up to reclaim control from corporate platforms

Cristina González did a lot of waiting in 2018. Back then, the 29-year-old was a courier for the Spanish food delivery platform Glovo in her Basque home town, Vitoria-Gasteiz. She talks about feeling as if she was on standby the whole time: “You’re effectively having to be working constantly.”

While Glovo serves restaurants, customers can also order from supermarkets. This, Gonzalez says, was “a complete shitshow: supermarket orders are really easy to screw up”. If the supermarket did not have an item in stock and González completed the order, she might get a poor rating from the customer because of the missing item. If she turned down the order, González worried that it might affect her score on the platform. “It was very, very stressful.”

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‘They’re stealing our customers and we’ve had enough’: is Deliveroo killing restaurant culture?

The takeaway service may have felt like a lifeline during lockdown, but its ambitious vision will dramatically change the way we eat

Shukran Best Kebab – the finest Turkish restaurant in the Seven Sisters area of north London, according to some people (although it is surrounded by fierce rivals to the throne) – joined Deliveroo two years ago, and back then it seemed like a no-brainer. “Life as a small, independent restaurant is hard and the profit margins are slim,” says Hüseyin Kurt, Shukran’s owner. “We wanted more customers and money coming in and Deliveroo seemed to offer that. I didn’t think there was a downside.” Within a few days of signing a contract with the company, a shiny new tablet computer arrived on which orders placed via Deliveroo appeared out of the ether with a satisfying ping.

The sense that something was wrong dawned gradually. Kurt, a gregarious, bearded man in his early 40s, who left his central Anatolian home town in 1995 and used his love of food to build a new life in the UK, ran the numbers: with Deliveroo’s commission amounting to 35% plus VAT on every order, he was forced to increase his prices to avoid losing money on each sale. It meant anyone buying his huge adana kofte or mixed shish kebabs through the Deliveroo app was in effect paying three surcharges for the convenience, as Deliveroo was also charging them a delivery and service fee. That went down badly with previously loyal customers who were presented with a vast number of often heavily discounted competitors when using the app.

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Court tells Uber to reinstate five UK drivers sacked by automated process

Ruling in Amsterdam overturns company’s decision to exclude operators for alleged sharing of account details

Uber has been ordered to reinstate five British drivers who were struck off from its ride-hailing app by robot technology.

The five drivers, backed by the App Drivers & Couriers Union (ADCU) and the campaign group Worker Info Exchange, argued that they had been wrongly accused of fraudulent activity based on mistaken information from Uber’s technology, and that the company had failed to provide the drivers with proper evidence to support the allegations.

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Uber drivers are workers, UK supreme court rules

Decision means drivers will be entitled to basic rights such as paid holidays, say lawyers

The UK supreme court has dismissed Uber’s appeal against a landmark employment tribunal ruling that its drivers should be classed as workers with access to the minimum wage and paid holidays.

Six justices handed down a unanimous decision backing the October 2016 employment tribunal ruling that could affect millions of workers in the gig economy.

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Australia’s delivery deaths: the riders who never made it and the families left behind

Three food delivery riders recently died on the job, and their families are left with uncertain futures, and many questions

Chow Khai Shien died three days before the Melbourne lockdown lifted, holding someone else’s food.

He had been in Australia for five years, having arrived from Malaysia at the age of 31. First he was a student, then a chef, working part-time in a restaurant inside a casino. When the pandemic descended, like many other people around the world, he turned to food delivery – ferrying burgers and chips, burritos, and pizzas, across the city on a small motorised scooter. The car hit him on the corner of King and La Trobe streets at 7pm on a Saturday night.

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Dying to work: the dangers facing Australia’s food delivery drivers

Ordering food delivery via the convenience of an app became a regular feature in our locked-down cities. But at the heart of this industry lies a tale of insecure work, where delivery drivers have few rights and dangerous work conditions. After the deaths of several deliver drivers, Naaman Zhou examines the risks facing those in this growing line of work

Guardian reporter Naaman Zhou has led coverage on this issue, you can read his reports and those of others here:

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Uber and Lyft must classify drivers as employees, judge rules, in blow to gig economy

Preliminary injunction in California follows state’s lawsuit against companies over new labor law

A California judge has issued a preliminary injunction that would block Uber and Lyft from classifying their drivers as independent contractors rather than employees.

The move on Monday came in response to a May lawsuit filed by the state of California against the companies, which alleged they are misclassifying their drivers under the state’s new labor law.

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MoJ cleaners to get full sick pay backdated to start of Covid-19 pandemic

Announcement follows Guardian reports that cleaners felt pressure to work though they had symptoms of coronavirus

The Ministry of Justice has announced that cleaners in its central London offices will now receive full pay if they are self-isolating or off sick. The arrangement, which will be administered through cleaning agency OCS, also provides back pay for cleaners who were sick or self-isolating after 1 April.

The announcement follows Guardian reports in June that the MoJ failed to investigate a potential Covid-19 cluster among its cleaners. The cleaners’ union, United Voices of the World (UWV), warned in April that workers felt forced to continue working despite feeling unwell because they could not afford to losewould have lost money.

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From woke to gammon: buzzwords by the people who coined them

Brexit, millennials, binge-watching… every word in the English language was coined by someone. What’s it like to be an accidental wordsmith?

Are we living through a golden age of linguistic inventiveness? Buzzwords and neologisms – from office jargon to the lexicons of democratic chaos in Britain and the US, as well as the ever-expanding culture wars – rain down on us every day, and can gain global currency at the speed of fibre-optic cable. Many, of course, fail – like “Brixit”, an early rival to Brexit, or “Generation Me”, one proposed label for what we now call millennials. Others rapidly become part of the modern conversation. Why, for example, do critics call young, supposedly over sensitive and easily triggered people “snowflakes”? Because in Chuck Palahniuk’s 1996 novel Fight Club, Tyler Durden says: “You are not special. You are not a beautiful and unique snowflake.”

Palahniuk’s contribution, however, was accidental. He later explained: “Back in 1994, when I was writing my book, I wasn’t insulting anyone but myself… My use of the term ‘snowflake’ never had anything to do with fragility or sensitivity.” Instead, he was using it as a means of “deprogramming himself”, so he didn’t believe in his own praise. But the point is that you can’t control what usage will do once it’s out of your hands: a much wider uptake can shift the meaning. The term “woke”, for example, is now used mockingly for a kind of overrighteous liberalism; but its first recorded use, by the African-American novelist William Melvin Kelley, was meant to indicate an awareness of political issues, especially those around race, a positive usage that still also persists.

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Food delivery bike couriers in Australia being underpaid by up to $322 a week

Exclusive: Survey reveals almost all are paid per delivery and a quarter of riders have been in an accident

Food delivery bike couriers are being underpaid by up to $322 a week compared with minimum rates of pay and superannuation in the transport award, according to new union statistics.

The Young Workers Centre – an initiative of the Victoria Trades Hall Council – conducted a survey of more than 240 riders, revealing most are engaged on a “take-it-or-leave-it” basis and almost all are paid per delivery, with no minimum rates of pay.

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Dancers, writers, caddies: the gig workers who could benefit from California’s historic bill

Uber and Lyft drivers aren’t the only ones getting protections – but journalists and musicians have raised concern

Groundbreaking legislation passed by California lawmakers on Wednesday has been lauded for its potential to transform the way tech companies such as Uber and Lyft treat their drivers – but those aren’t the only workers who stand to benefit.

The bill, known as AB5, will go into effect in January 2020. It sets a three-part standard for determining whether workers are properly classified as independent contractors, requiring that (a) they are free from the company’s control, (b) they are doing work that isn’t central to the company’s business and (c) they have an independent business in that industry.

This means a hugely diverse range of professions – from cable installers to exotic dancers to writers – will be affected by the bill.

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California passes landmark gig economy workers’ rights bill

Law would make it more difficult for firms such as Uber to deny workers are employees

Lawmakers in California have passed a landmark bill that would make it much more difficult for companies such as Uber and Lyft to classify workers as independent contractors rather than employees.

The bill, which paves the way for workers in the so-called gig economy to get holiday and sick pay, has garnered attention across the US and beyond, largely owing to the size of California’s workforce. Several Democratic presidential candidates have supported the measure, including the US senators Elizabeth Warren of Massachusetts, Bernie Sanders of Vermont and Kamala Harris of California.

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‘Like the mafia’: Bangkok’s motorbike taxi drivers locked in deadly turf war

Tensions between rival moto gangs in the Thai capital escalated after the arrival of ride-hailing apps. Now two men are dead

On Thursday morning on Soi Udomsuk, a market-flanked road in east-central Bangkok, nine police officers on plastic chairs are keeping watch.

The officers, their peaked brown hats neatly lined up on trestle tables, are on the lookout for any signs of trouble between rival motorbike taxi gangs after carnage erupted in this pocket of the city on Saturday when a brutal fight broke out between two groups of drivers.

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