Government taskforce to tackle sharp rise in scams during pandemic

Ofcom research finds 45m people received at least one fraudulent message in last three months

A government taskforce is to meet on Thursday to discuss ways to tackle the sharp rise in scams that has hit the UK since the start of the pandemic.

Groups representing banks, telecoms companies and consumers will meet with the minister for security, Damien Hinds, to discuss measures to tackle online fraud, and increase public awareness.

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From Fortnite to Fifa, online video game players warned of rise in fraud

After games boom in pandemic, gangs are using phishing and malware to cheat fans out of money and reveal their personal data

Players of online video games such as Roblox, Fortnite and Fifa are being warned to watch out for scammers, amid concerns that gangs are targeting the platforms.

Multiplayer games boomed during the pandemic lockdowns as people turned to socialising in virtual spaces.

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Out of style: Will Gen Z ever give up its dangerous love of fast fashion?

As a generation, they care deeply about the environment and sustainability - but are also under pressure to change their wardrobe constantly. Which impulse will win?

Alessia Teresko, a 21-year-old student from Nottingham, seldom wears the same outfit online twice. Which is why, last month, for a friend’s birthday, she bought a minidress: a 70s-style Zara dress in a swirling print, for which she paid £27.99. On Instagram, she posted a photograph of herself in her new dress, with a caption that read “Besties wknd”. The post racked up 296 likes and with it, Teresko’s Zara purchase was sent to the giant wardrobe in the sky. (Namely, the Depop account, where she resells the clothes she no longer wears.) “I can’t take another picture in it because I already posted it,” says Teresko. “I know that sounds very superficial.”

In Edinburgh, 23-year-old Mikaela Loach, a student and climate justice activist, understands the pressure that Teresko is under. “Honestly,” she says, “as someone with a platform, even I feel pressure to be wearing different clothes online.” She buys her clothes secondhand. “Only if I can’t find it secondhand,” Loach says, “will I buy something new and then make sure I’ve done rigorous research on the company.”

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Business minister bids to calm crisis fears as UK gas prices soar

No cause for alarm now, says Kwasi Kwarteng as energy discussions are likened to early Covid crisis talks

The government was scrambling on Saturday night to reassure Britons that rising gas prices would not plunge the country into an energy crisis, as ministers held a series of emergency meetings with energy companies and regulators to establish whether the nation could keep the lights and central heating on this winter.

A senior industry insider likened the meetings held between the business secretary, Kwasi Kwarteng, and energy industry leaders to the early crisis talks held following the outbreak of Covid-19.

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Fire shuts one of UK’s most important power cables in midst of supply crunch

Coal plants being warmed up as market prices surge to £2,500 per MWh from a norm of £40

A major fire has forced the shutdown of one of Britain’s most important power cables importing electricity from France as the UK faces a supply crunch and record high market prices.

National Grid was forced to evacuate staff from the site of the IFA high-voltage power cable, which brings electricity from France to a converter station in Kent, where 12 fire engines attended the blaze in the early hours of Wednesday morning.

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‘I opened it and I just started laughing’: the pitfalls of pandemic shopping

From accidentally over ordering, to products that bear no resemblance to their description or photographs, buying everything online has its downsides

When Sam Bowker and his partner moved into their new rental, they planned to buy a couch the same way they usually did – with a trip down to the local op-shop.

But Covid-19 scuppered this. The Salvation Army was no longer offering delivery services, so after a couple of drinks one evening, Bowker turned to eBay. There he found a “sleek looking black three seater lounge – it was a flatpack you build yourself, with free shipping”.

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From solar power in Africa to UK tomatoes – the eco-schemes to turn your cash green

Savings rates are low but some green investments can pay up to 8% interest a year

Environmentally conscious consumers fed up with low savings rates are being targeted by a variety of green investments paying up to 8% interest a year.

However, those thinking about signing up need to be prepared to accept some risk to their cash. This is a lot riskier than a bank or building society savings account.

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Josh Frydenberg’s office intervened in superannuation consultation paper, FOI documents reveal

Treasury department emails show discussion was had about linking proxy advisers with compulsory super

Josh Frydenberg’s office intervened in the drafting of a consultation paper to make sure it linked proxy advisers to the issue of compulsory superannuation, a key battleground in the political war over retirement savings, internal Treasury documents show.

The documents, released to Guardian Australia under freedom of information laws, also reveal the paper was developed in just one week.

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Vodafone to reintroduce roaming fees for UK customers in Europe

Provider joins EE in bringing back charges for people to use their phone in mainland Europe from next year

Vodafone is to reintroduce charges for UK customers who use their phones in Europe, despite Britain’s biggest mobile companies previously saying that they would not bring back roaming costs after Brexit.

Vodafone said new customers and those upgrading will have to pay up to £2 a day to use their monthly allowance of data, calls and text messages in mainland Europe.

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From Oslo pram guy to the teenage vacuum expert: inside the obsessive world of niche online reviewers

Wade can tell you the best pram for a tall parent; Matthew knows which cleaner has superior suction power. But how do you become a respected reviewer on the wild west of the internet?

Once a month, every month, more than 8,000 strangers pay James Hoffmann a total of £16,263 so he can go out and buy coffee machines. Hoffmann, 41, from London, is an author, business owner, coffee connoisseur and, above all, a YouTuber: more than 900,000 people subscribe to his channel, on which he discusses everything to do with beans and brewing. Around a third of Hoffmann’s videos are product reviews: grinders, espresso machines, storage canisters and filters have all been scrutinised by him.

Hoffmann’s monthly £16,000 comes from Patreon, a membership platform that allows fans to pay creators a regular fee. The money is intended to keep him impartial: it enables him to buy machines to review directly – just like you or me – instead of getting them on loan from brands.

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London basement extensions as normal as loft conversions, study finds

Most are built for middle-class professionals rather than oligarchs, with trend raising flood concerns

With their underground swimming pools, cinemas and art galleries, London’s luxury basement developments have long provoked envy and disgust as depositories for the hidden wealth of the super-rich.

But a study that has mapped all the 7,328 basements approved by 32 boroughs and the City of London between 2008 and 2019 has found that the majority of these developments were built for middle-class professionals rather than oligarchs, with the researchers saying they have become as normal as loft conversions.

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FinTok: how TikTok is helping young people use cash wisely

It’s not just jokes and emojis – the video-sharing platform can help users learn how to manage money

Sea shanties and viral dance trends have helped make TikTok a hit since the start of the pandemic. In 2020, the social media app, which allows users to create and share one or more 60-second films soundtracked with music clips, surpassed 2bn global downloads.

In the financial world, TikTok has a reputation for promoting volatile cryptocurrencies and activist investing – interest in Dogecoin and GameStop has been fuelled by the platform. But, beyond the jokes and rocket emojis being shared by some users, there is a wealth of practical personal finance videos that are teaching young people how to use their money better.

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Renting clothes is ‘less green than throwing them away’

Transportation and dry cleaning make it the worst green option for consumers of fashion, study finds

A study has revealed that renting clothes, long touted as one of the “answers” to fashion’s sustainability crisis, is worse for the planet than throwing them away.

The study, published by the Finnish scientific journal Environmental Research Letters assessed the environmental impact of five different ways of owning and disposing of clothing, including renting, resale and recycling.

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Brexit: EU women fear losing jobs and housing over UK computer glitch

Many married women cannot prove settled status to employers and councils because of a mix-up

Women who applied for EU settled status in the UK under their married names may struggle to access jobs and housing because of a government computer anomaly, it has emerged.

Many have been left unable to prove their status to councils and employers because they have been wrongly registered to the EU settlement scheme (EUSS) in their birth names.

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Lockdown refunds: why are Ryanair and BA being investigated?

Airlines may have broken law by refusing refunds for flights customers could not legally take

British Airways and Ryanair are being officially investigated over whether they treated customers unfairly during the pandemic by failing to offer them flight refunds.

The Competition and Markets Authority (CMA) said it was looking to see if the two airlines had broken consumer law, and indicated it was on the side of consumers on this issue. It has opened enforcement cases into both companies.

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Holidays abroad: many Britons plan to press on despite government advice

Tui says half of its passengers booked to visit Portugal in June are still planning to travel

As recriminations continue over the UK government’s decision to remove Portugal from the travel green list, many Britons have decided to press ahead with overseas holiday plans, even if that means going against official advice.

At 4.45pm on Sunday 6 June, Pont-Aven, one of Brittany Ferries’ flagship cruise liners, will leave Plymouth for Santander in Spain – the company’s first sailing on that route for eight months. The UK government says people should not travel to amber list locations such as Spain and advises against all but essential travel to the country – but that has not stopped the company, or the more than 800 people making the trip.

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Booking a holiday outside the UK? Here’s what you need to know

British travellers face challenges this year not only from the Covid crisis, but also the effects of Brexit. Here’s the lowdown

Holidaymakers in England, Scotland and Wales have been given the green light for trips abroad. Travel is restricted to a small number of countries but the early signs are that they are proving popular with those desperate for a change of scene – this week Tui announced it would be putting on bigger planes to meet demand for trips to Portugal. Bookings for flights to the island of Madeira rose by 625% straight after the green list of countries was announced, according to the website Skyscanner, while demand for Gibraltar leapt by 335%.

For most people, this will be the first trip abroad since the UK’s post-Brexit transition period ended. Here’s our guide to booking a trip in the time of Covid and after the time of the EU.

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Repair or replace? An expert guide to fixing or ditching eight household items

It’s good for the environment and your wallet – so it’s no surprise that repairing is all the rage. From vacuum cleaners to microwaves, here’s what to fix and what to forget

My kettle’s broken. It still boils water, but it doesn’t switch off – just boils on, converting the kitchen to a sauna, wastefully, expensively. Put another way, the Polly component still functions well, but Sukey’s lost it. Time to bin it, splash out on a new one. Or maybe not …

Could it be repaired? Could I repair it? “It depends on the kettle and how it was put together,” says Kyle Wiens, a co-founder of iFixit, which publishes free repair guides for consumer electronics and gadgets, as well as selling kits and parts. He’s speaking to me via Skype from San Luis Obispo, California, wearing a T-shirt emblazoned with the slogan “Never take broken for an answer” – and he thinks it sounds as if the switch is the problem.

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‘She wanted $4,000 or she’d post the video’: how to deal with dating scams

Romance scams on social media and apps are on the rise – but there are steps you can take if you fall victim

The dating game is full of the unexpected: it can quickly become apparent that photographs might have been in rotation for a few years or that someone listing their height as 5ft 10in could only achieve that height on tiptoes. But while those deceits may be forgivable if you hit it off with your date, at the other end of the spectrum are far worse cons.

In 2020, with more of us stuck at home, often desperate for some company or conversation, the number of romance scams reported to the crime body Action Fraud rose by 15%. Over the past 18 months it has received reports of more than 7,000 cases, with losses totalling £69.7m – an average of almost £10,000 a victim.

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Phone wet and won’t turn on? Here’s what to do with water damage (hint: putting it in rice won’t work)

While many smartphones are advertised as ‘water resistant’, this doesn’t mean they’re immune from water damage

If you’ve ever gotten your phone wet in the rain, dropped it in water or spilt liquid over it, you’re not alone. One study suggests 25% of smartphone users have damaged their smartphone with water or some other kind of liquid.

Liquid penetrating a smartphone can affect the device in several ways. It could lead to:

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