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Migration system review will focus on process

For those wondering, here is a little more detail on the migration review Clare O’Neil announced this morning.

Accessed the name, date of birth, address, phone number and email address for around 9.7 million current and former customers and some of their authorised representatives. This figure represents around 5.1 million Medibank customers, around 2.8 million ahm customers and around 1.8 million international customers.

Did not access primary identity documents, such as drivers’ licences, for Medibank and ahm resident customers.

Medibank does not collect primary identity documents for resident customers except in exceptional circumstances.

Accessed Medicare numbers (but not expiry dates) for ahm customers. 

Accessed passport numbers (but not expiry dates) and visa details for international student customers.

Accessed health claims data for around 160,000 Medibank customers, around 300,000 ahm customers and around 20,000 international customers.

This includes service provider name and location, where customers received certain medical services, and codes associated with diagnosis and procedures administered.

Additionally, around 5,200 My Home Hospital (MHH) patients have had some personal and health claims data accessed and around 2,900 next of kin of these patients have had some contact details accessed.

Accessed health provider details, including names, provider numbers and addresses.

Did not access health claims data for extras services (such as dental, physio, optical and psychology).

Did not access credit card and banking details.