Category Archives: Shops and shopping

Pret a Manger deploys body-worn cameras for some staff

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Coffee and bakery chain says devices to be worn by managers will ‘only be turned on in specific circumstances’

Pret a Manger has become the latest high street staple to deploy body-worn cameras for some of its staff.

The coffee and bakery chain began trialling body-worn cameras in a select number of shops in London last month. A Pret spokesperson said this was done as a new safety measure. “These are only being worn by team leaders or managers, and are only turned on in specific circumstances,” the spokesperson said.

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Littler India: why Britain’s south Asian garment stores are struggling

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They have been resilient amid wider high street decline – but units are now emptying in areas such as Southall, west London

The south Asian high street is facing a fight for its future in Britain as customers scale back wedding celebrations because of the cost of living crisis and young people’s changing preferences.

Businesses in London and Manchester have said they have witnessed a huge decline in customers after the pandemic with the cost of living crisis prompting many to decide against the traditional big south Asian wedding and to seek out cheaper products online.

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End of an era as London’s famed Sylvanian Families shop shuts

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Magnet for thousands of collectors of furry toys will close doors next week

Nineteen-year-old Molly Bell arrived in London early last week from Brisbane. By Wednesday, she had found her way to a tiny toy emporium in a nondescript street in north London to fulfil a dream. She needed to move fast as the Sylvanian Families shop, selling the eponymous toy animals and their habitats, closes on 22 April after more than 30 years.

Since 1992, the charming Highbury shop has been a magnet for thousands of collectors of the anthropomorphic animals – a magical grotto reminiscent of a bygone idyll.

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Luis Vuitton reduces thermostat and light use in shops to save energy

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LVMH announced measures after Emmanuel Macron urged France to reduce power consumption

LVMH, the owner of Louis Vuitton, plans to lower the thermostat at its stores around the world as part energy-saving measures this winter.

The French conglomerate will also turn off the lights at its stores earlier, starting in France in October before being deployed worldwide.

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Visits to shopping centres and high streets dip below pre-pandemic levels

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South of England experiencing faster recovery than north, Scotland and Northern Ireland

Visits to high streets and shopping centres dipped to below pre-pandemic levels last month, with the north of England – plus Scotland and Northern Ireland – trailing behind the south in terms of the overall recovery from Covid-fuelled gloom.

Footfall decreased by 14% in July compared with 2019, reversing gains made in April, as retailers struggled to entice shoppers amid a heatwave in the third week of the month and surging inflation.

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There’s a new till-free Amazon Fresh shop near me – so I popped in for spring rolls and simmering despair

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Capitalism’s great trick is to make us long for the useless and unnecessary. Under the bright lights, I felt that itch starting up

All I can say is that I should have known better. No, my decision to visit the branch of Amazon Fresh that has just opened near where I live was not at all a good match for the sweeping month-long programme of mindfulness and joy-sparking I tentatively set in motion for myself on 1 January. But there I was all the same, curiosity having got the better of me. And yes, the result was predictably awful. As any wellness guru worth the name could doubtless have told me, this way lay simmering despair and an almost overwhelming desire to buy a packet of Jacob’s Mini Cheddars.

I still have no idea how Amazon got the go-ahead to set up a branch of the grocery wing of its rampaging empire in the grade-II listed building it now inhabits: an old tram depot that when I first came to this part of London was the home of lots of little antique shops (RIP). There was, I seem to remember, a bit of a kerfuffle over its alcohol licence, but in the end it got the green light, in spite of the fact that there are already three large supermarkets mere metres away. Now it stands there rather mournfully, its lurid sign seemingly aiming to attract either those who simply cannot be bothered to cross the road, or those who prefer to keep on their headphones as they shop. (Amazon Fresh’s USP is that it has no tills, so customers need not speak to a single soul.) This, I have read, is one of 10 branches in the capital so far; by 2025, the company hopes to have 260 across the UK.

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Sniffing out a bargain: how dog-friendly are Britain’s shops?

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With more retailers welcoming pets, our reporter ventures out with her puppy Calisto to see if we really are a nation of animal lovers

It’s a Saturday morning and I’m crammed into a small changing room, attempting to try on a new pair of trousers. It’s always a struggle with the multiple layers of autumnal clothing, and I’m even more flustered than usual. Because also crammed into the tiny space is a large dog, giving me a quizzical look and clearly wondering if this is the start of a new game. She quickly decides, yes, yes it is.

Dog ownership is booming. According to the Pet Food Manufacturers’ Association, there are 12.5m dogs in the UK this year, with 33% of households having a canine companion, while the Kennel Club is among the charities and organisations that have reported a surge in puppy ownership during the Covid pandemic.

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‘I’ll be wearing a mask’: businesses and staff wary as England unlocking begins

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Bira chief says guidelines fail to reflect rise in coronavirus cases, as workers fear employers won’t protect them

At a public library in London, staff members are filled with nerves about “freedom day” on 19 July. Billed as the big unlocking and an end to social distancing rules and mandatory face coverings in England, they fear for their safety as Covid cases grow daily.

“I will still be wearing a mask and so will lots of colleagues. We will still be washing and sanitising our hands and trying to keep a distance, but it is hard as a lot of people just walk straight up to you,” said Alan Wylie, a 55-year-old librarian.

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I’d like to make a complaint… Why some of us are so good at making a fuss

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Were you the child whose indignant letter yielded a free bar of chocolate? Séamas O’Reilly puts pen to paper to reveal why we are a nation of complainers

The biscuit was only barely covered. If I’d had to guess, I’d have said 30% of its surface had chocolate applied, and that’s being charitable. Certainly more charitable than the manufacturer of the Jaffa Cake in question, who I pictured as God’s perfect miser; a Scrooge-like figure toiling in a candle-lit factory, peering over their bifocals to smear homeopathic levels of chocolate on one sorry corner of my favourite tea snack. I was 10 years old, and had never had a particularly strong sense of myself as a consumer champion, but this biscuit, this disgrace, roused something inside me.

“Dear McVitie’s,” I wrote, addressing the entire company in my missive. “I was shocked and appalled to discover this Jaffa Cake (enclosed) in such a state.” In hindsight, I was savvy enough to moderate my speech to sound adult, but not perhaps worldly enough to consider enclosing the foodstuff itself in plastic before popping it in with my letter. By the time I posted it the following day, I remember already noticing some of its soft greasiness had permeated the envelope, but I reckoned this was probably just the way things were done. Evidently it was, as two weeks later I received a letter apologising for my suboptimal experience, along with an invitation to tour a factory, and two whole boxes of Jaffa Cakes. These, I am happy to report, were perfectly chocolated.

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From cool beans to has-beens? The Covid threat to Britain’s coffee shops

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Why the chains and independents at the heart of Britain’s high streets are in deep trouble

It’s the multibillion-pound industry that kept on growing, based on a bean that Britons couldn’t seem to get enough of: coffee.

Until, that is, the pandemic struck. As is the case with many businesses hit hard by coronavirus, the ubiquitous coffee chains that have powered city centres and high streets across the UK are in deep trouble.

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How Britain’s high streets are recovering after lockdown – visual analysis

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Data reveals that three in 10 shops hadn’t reopened after coronavirus restrictions were lifted – with some areas lagging further behind than others

Following the reopening of the UK’s retail and hospitality sectors through June and July, there were hopes that the economic damage of the coronavirus pandemic could be lessened.

But research from the Local Data Company shows that, as of July, 29% of English high street shops hadn’t reopened in the weeks after lockdown relaxation – with that proportion increasing to as much as 54% in some areas.

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From bleak to bustling: how one French town beat the high street blues

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Mulhouse has turned around its image and now boasts more shops opening than closing, thanks to smart planning, investment and community efforts

On a lane in what was once considered eastern France’s grimmest town, a street artist is up a ladder finishing a mural, the independent bookshop has a queue at the till, the organic cooperative is full of customers and Séverine Liebold’s arty independent tea shop is doing a brisk trade.

When Liebold opened Tilvist in Mulhouse three years ago, in a space that had been vacant for years, friends tried to persuade her against it. “They said: ‘Not Mulhouse, look elsewhere,’” she recalls. “But I stuck with my instinct, and I was right.”

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From the joke shop to the high street: why poo is no longer taboo

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It’s celebrated in emojis, party bags and board games, piled on cup cakes and meringues – and there’s even a museum dedicated to it. How did we get here?

‘I was a little hesitant about setting up the National Poo Museum,” begins Daniel Roberts, co-creator of the Isle of Wight’s most intriguing new tourist destination. “I thought, am I going to be socially contaminated? Are people going to point at me? Am I going to become Mr Poo?”

He needn’t have worried. The museum’s exhibits – encased in balls of resin, like something from a slightly troubling reimagining of Jurassic Park – were a hit. During the year in which the attraction was housed at the Isle of Wight Zoo, the zoo reported its busiest-ever summer. “People just loved it,” Roberts says. “We were nobodies, but because we mentioned poo, the whole world came running.” The museum’s arrival couldn’t have been better timed because, as Roberts puts it: “In the two years since we launched, we’ve seen an explosion in poo.”

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